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Reviews of HI - San Francisco - Downtown

Hostel | 312 Mason Street, San Francisco, California, USA 94102-1704

91.3% Overall Rating

506 out of 558 customers would recommend this property

Recent review (03/07/2014)

"The hostel had a great atmosphere and offered lots of activities to keep travellers busy. The breakfast bagels were delicious and the kitchen well run."

Read all HI - San Francisco - Downtown reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Fax
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

We are not-for-profit The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members. ***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

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91.3%

Overall Rating

506 out of 558 HostelBookers customers said that they would recommend 'HI - San Francisco - Downtown'

Atmosphere
90.4%
Location
96.8%
Facilities
91.2%
Cleanliness
92.8%
Staff
94.4%
Value
84.0%
Safety
89.6%
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82.9%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

01 September 2007 Customer would recommend this property

Liked: location

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Catherine Anderson

31 August 2007 Catherine would recommend this property

Liked: Very friendly and helpfull staffI was also impressed with the facilities, Well done!

Disliked: Catherine left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

31 August 2007 Customer would recommend this property

Liked: Helpful staff, its location

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

31 August 2007 Customer would recommend this property

Liked: good

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lorraine Land

24 August 2007 Lorraine would recommend this property

Liked: The staff were friendly, down to earth, and hip YET professional. Great location. I would recommend this place to anyone.

Disliked: Lorraine left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Sheila Ketzer

23 August 2007 Sheila would recommend this property

Liked: Great location and very good cleanliness

Disliked: Sheila left no negative feedback.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Julian Hanhart

21 August 2007 Julian would recommend this property

Liked: Location

Disliked: Julian left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

20 August 2007

Liked: clean

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lacour Olivier

18 August 2007 Lacour would recommend this property

Liked: close to BART (airport-metro), close to the city center and vehicle location area.quiete place.very nice and helpfull family-staff who make a real difference compared to other places we visited.

Disliked: Lacour left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

15 August 2007 Customer would recommend this property

Liked: friendliness, position in the city, free wifi

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

07 August 2007 Customer would recommend this property

Liked: Good location in SF downtown (near Powell station).Good Coffee in the morningAl lot of discounts and fun trips

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Oscar Gomez

30 July 2007 Oscar would recommend this property

Liked: amazin location!

Disliked: Oscar left no negative feedback.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

27 July 2007 Customer would recommend this property

Liked: x

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

20 July 2007 Customer would recommend this property

Liked: free high-speed wirless Internet

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

17 July 2007 Customer would recommend this property

Liked: clean, good location

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

10 July 2007 Customer would recommend this property

Liked: Safety and location

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

john warnock

07 July 2007 john would recommend this property

Liked: good brakfast, lots of internet access, friendly helpful staff

Disliked: john left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jenna Gatt

07 July 2007 Jenna would recommend this property

Liked: I liked the free breakfast, the great location, the free wireless internet and the pleasantly surprising quality of the rooms. Would recommend to anyone!

Disliked: Jenna left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

03 July 2007 Customer would recommend this property

Liked: Facilities: free internet, free breakfast

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

30 June 2007 Customer would recommend this property

Liked: Friendliness of almost all the staff, free Wireless-lan, TV-room,

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Chelsea Kerr

27 June 2007 Chelsea would recommend this property

Liked: Clean. Fabulous location. Decent breakfast and fridge access.

Disliked: Chelsea left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Marge Andrews

25 June 2007 Marge would recommend this property

Liked: Friendliness of staff, location.I found there was a shortage of electric outlets in the room for plugging in a cell phone.

Disliked: Marge left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jinnan Cai

24 June 2007 Jinnan would recommend this property

Liked: Fantastic location, good value for money, free breakfast a bonus. Friendly staff too.

Disliked: Jinnan left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

23 June 2007 Customer would recommend this property

Liked: breakfast!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

13 June 2007 Customer would recommend this property

Liked: exellent location!

Disliked: Customer left no negative feedback.