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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 93%

Cleanliness 91%

Facilities 88%

Location 95%

Safety 92%

Staff 96%

Value 83%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tea/Coffee Making Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 93%

Cleanliness 91%

Facilities 88%

Location 95%

Safety 92%

Staff 96%

Value 83%

Showing 101-105 of 105 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Very reasonably priced, and great value for money

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Shopping, Sightseeing & culture

Liked: Brilliant location and nice building with very helpful and friendly staff.

Disliked: No complaints

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating


07 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: Location and the staff were very helpful

Disliked: Nothing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
80% Overall Rating

Anonymous
04 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The location is very good

Disliked: I stayed in a private room for 2 persons and the washbasin was inside the room and not inside the bathroom which I dislike.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
03 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: I felt really safe and comfortable here. Love the free coffee.

Disliked: Policy on not storing bags overnight.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: Location, cleanliness, helpfulness of staff, breakfast, ambience, quite spaces to escape the city and dorm

Disliked: Had to wait for shower in the morning

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
86% Overall Rating

Anonymous
25 May 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: Great Location only a short walk from the BART station. Friendly staff. Good value for money. Very chilled out. Good breakfast on offer.

Disliked: The 'triple room' advertised is not 3 separate beds. It's a single bunk bed with a queen size mattress on the bottom bunk for 2 people. This could have been made clearer. Other than this, there were no issues.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
22 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Good IKEA furniture and bagel Breakfast

Disliked: Old building so we heard everything outside, they provided ear plugs though. Bad shower pressure.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 May 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The staff were great, the place is clean and friendly. We liked the daily activities - a good way to meet other travelers and check out the city.

Disliked: Cold showers! Every morning, even if you got in early - the showers were cold. This is the only complaint though, this place was great.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
13 May 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Located in the city centre, breakfast, a lot of activities offered

Disliked: Sometimes cold showers

Customer would recommend this property

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