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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 93%

Facilities 88%

Location 94%

Safety 91%

Staff 96%

Value 82%

Showing 101-91 of 91 reviews

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
63% Overall Rating

Anonymous
01 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture, Visiting friends or family

Liked: Position in the city is a two-edged sword - very close to shopping district but little else.

Disliked: I stayed in two different dorms, both towards the street side of the building. The lack of window insulation and closeness to the city made the rooms incredibly noisy even through the night.

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
25 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Excellent location, knowledgeable staff in a secure hostel. Would recommend.

Disliked: The beds need replacing and the breakfast was basic compared to other HI hostels.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Very clean, easy to find, centrally located.

Disliked: The parking garage that was recommended was in a bit of a sketch area and we arrived a bit on the late side, but I think you are more at the mercy of what is near you.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
20 Jun 2013

Travel Type:
Alone

Trip Type:
City break

Liked: very convenient location

Disliked: Lift was down at the moment I checked-in, had to climb 5 storeys to room only to notice that a lock is required for the locker. This was not stated as site only says secured lock. Perhaps at checked-in, this could be noted so we do not have to climb up and down just to request for a lock for the locker.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Very reasonably priced, and great value for money

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Shopping, Sightseeing & culture

Liked: Brilliant location and nice building with very helpful and friendly staff.

Disliked: No complaints

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating


07 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: Location and the staff were very helpful

Disliked: Nothing

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
80% Overall Rating

Anonymous
04 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: The location is very good

Disliked: I stayed in a private room for 2 persons and the washbasin was inside the room and not inside the bathroom which I dislike.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
94% Overall Rating

Anonymous
03 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: I felt really safe and comfortable here. Love the free coffee.

Disliked: Policy on not storing bags overnight.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Partying / nightlife, Sightseeing & culture

Liked: Location, cleanliness, helpfulness of staff, breakfast, ambience, quite spaces to escape the city and dorm

Disliked: Had to wait for shower in the morning

Customer would recommend this property

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