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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 93%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 90%

Staff 95%

Value 82%

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 93%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 90%

Staff 95%

Value 82%

Showing 101-110 of 162 reviews

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
18 Jul 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great location, very friendly staff, good breakfast and great place to meet other travellers

Disliked: Not always space at breakfast/food left. You would need to be there first to get anything

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great location, great staff, soft carpet on the floor, comfortable bed, nice cafe next door. (Stayed in a private room)

Disliked: Nothing

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
77% Overall Rating

Anonymous
11 Jul 2013

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Location

Disliked: In a ghetto part of San Francisco

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
63% Overall Rating

Anonymous
01 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture, Visiting friends or family

Liked: Position in the city is a two-edged sword - very close to shopping district but little else.

Disliked: I stayed in two different dorms, both towards the street side of the building. The lack of window insulation and closeness to the city made the rooms incredibly noisy even through the night.

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
25 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Excellent location, knowledgeable staff in a secure hostel. Would recommend.

Disliked: The beds need replacing and the breakfast was basic compared to other HI hostels.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Very clean, easy to find, centrally located.

Disliked: The parking garage that was recommended was in a bit of a sketch area and we arrived a bit on the late side, but I think you are more at the mercy of what is near you.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
20 Jun 2013

Travel Type:
Alone

Trip Type:
City break

Liked: very convenient location

Disliked: Lift was down at the moment I checked-in, had to climb 5 storeys to room only to notice that a lock is required for the locker. This was not stated as site only says secured lock. Perhaps at checked-in, this could be noted so we do not have to climb up and down just to request for a lock for the locker.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
12 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Family Holiday

Liked: Very reasonably priced, and great value for money

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Shopping, Sightseeing & culture

Liked: Brilliant location and nice building with very helpful and friendly staff.

Disliked: No complaints

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating


07 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Shopping, Sightseeing & culture

Liked: Location and the staff were very helpful

Disliked: Nothing

Customer would recommend this property

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