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Reviews of HI San Francisco - Downtown San Francisco Hostel

312 Mason Street, San Francisco, USA

Atmosphere 94%

Cleanliness 91%

Facilities 87%

Location 94%

Safety 93%

Staff 97%

Value 82%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Free City Maps
  • Free city tour
  • Fridge Freezer"
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Iron / Ironing Board"
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Reading Light
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly
  • WiFi

Important Information

We are not-for-profit
The San Francisco Downtown Hostel is operated by the Golden Gate Council of Hostelling International USA, a not-for-profit organization dedicated to promoting intercultural understanding, environmental stewardship, and world peace through travel. There is an additional daily membership fee of $3 per adult for non-Hostelling International members.

15% taxes not included in the price and should be added to the total amount payable upon arrival.

***GROUPS LARGER THAN 7 MUST BOOK THROUGH THE HOSTELS GROUP SALES DEPARTMENT. ***

Check-in / Check-out

Earliest check-in: 15:00

Latest Check-out: 11:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to San Francisco?

Contact us directly

Atmosphere 94%

Cleanliness 91%

Facilities 87%

Location 94%

Safety 93%

Staff 97%

Value 82%

Showing 91-98 of 98 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
26 Aug 2013

Travel Type:
With friends / other travellers

Trip Type:
City break, Sightseeing & culture

Liked: Great location, friendly staff, good value for money, lot of kind and young people.

Disliked: Nothing.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 60%
83% Overall Rating

Anonymous
24 Aug 2013

Travel Type:
With my spouse / partner

Trip Type:
Sightseeing & culture

Liked: great location!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Aug 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Great offers for activities (biking), friendly, nice breakfast, cheap

Disliked: Shared bathroom only

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The location is fantastic, right next to the main shopping area, close to public transport which makes it easy to get to all the attractions. The hostel is great with activities as well, lots of tours and social activities on each day.

Disliked: There is only two toilets and two showers on each floor which jeans there's often a bit of a queue in the morning or evening. At breakfast they only served bagels, porridge and a piece of fruit each day, more variety would have been great. The pillows were lumpy and uncomfortable.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
91% Overall Rating

Anonymous
18 Jul 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Great location, very friendly staff, good breakfast and great place to meet other travellers

Disliked: Not always space at breakfast/food left. You would need to be there first to get anything

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
16 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Great location, great staff, soft carpet on the floor, comfortable bed, nice cafe next door. (Stayed in a private room)

Disliked: Nothing

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 60%
77% Overall Rating

Anonymous
11 Jul 2013

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Location

Disliked: In a ghetto part of San Francisco

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
63% Overall Rating

Anonymous
01 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture, Visiting friends or family

Liked: Position in the city is a two-edged sword - very close to shopping district but little else.

Disliked: I stayed in two different dorms, both towards the street side of the building. The lack of window insulation and closeness to the city made the rooms incredibly noisy even through the night.

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
25 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Excellent location, knowledgeable staff in a secure hostel. Would recommend.

Disliked: The beds need replacing and the breakfast was basic compared to other HI hostels.

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
83% Overall Rating

Anonymous
21 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Very clean, easy to find, centrally located.

Disliked: The parking garage that was recommended was in a bit of a sketch area and we arrived a bit on the late side, but I think you are more at the mercy of what is near you.

Customer would recommend this property

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