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Reviews of HI San Diego - Downtown San Diego Hostel

521 Market St, CA 92101, San Diego, USA

Atmosphere 90%

Cleanliness 90%

Facilities 90%

Location 98%

Safety 95%

Staff 95%

Value 86%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Bicycle Hire
  • Bicycle Parking
  • Board Games
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling fan
  • Common Room
  • DVDs
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Pool Table
  • Postal Service
  • Reception (limited hours)
  • Steam room
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine
  • Wheelchair Friendly

Important Information

IMPORTANT – Check-In/Reservation Policies:

-A 12.5% city tax will be charged in addition to the quoted pay upon arrival amount at check-in.

- A $3 Non-Member Fee will be added per night for guests who are not Hostelling International members. Memberships are available at front desk upon check in.

- Foreign travellers must show a valid foreign passport at check-in.

- United States citizens must show a valid state issued Identification Card or Driver's License with photo upon check in.

- We do not rent to residents of San Diego County.

- U.S. passports, Foreign Identification and Driver's Licenses, Military Identification and Student Identification cards are not accepted.

- Reservations must be cancelled by Midnight the day before check-in. Any cancellations or no-shows after this point will be charged for the first night of the intended stay.

- Guests under the age of 18 must be accompanied by a parent or legal guardian. No one under the age of 12 may stay in a dorm room.

- We have a maximum allotted stay of 14 nights in a 365 day period. Any bookings made for longer than this cannot be accepted.

Check-in / Check-out

Earliest check-in: 00:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Group booking?

Group of 15 or more traveling to San Diego?

Contact us directly

Atmosphere 90%

Cleanliness 90%

Facilities 90%

Location 98%

Safety 95%

Staff 95%

Value 86%

Showing 71-25 of 25 reviews

83% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
83% Overall Rating

Anonymous
03 Aug 2011

Travel Type:
With my spouse / partner

Trip Type:
Beach / sunbathing, City break, Partying / nightlife, Sightseeing & culture

Liked: Location was awesome. Great staff.

Disliked: other travellers not very sociable

Customer would recommend this property


The property's response is

Thanks a bunch for the great review. We are currently in the process of designing some new activities and tours to help travelers meet and have a great time while they are here. Hope to see you again soon.

-HI San Diego Downtown

49% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 40%
  • Safety - 60%
  • Staff - 40%
  • Value - 60%
49% Overall Rating

Anonymous
03 Aug 2011

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Sightseeing & culture

Liked: Awesome matresses. Breakfast was basic but good. The bathrooms where big and clean.

Disliked: I could never get the wifi to work. Although the bathrooms where big, there wasn't very many of them. I usually had to on a hunt to find an available bathroom. The worst was that my room was always very hot even at night. This made sleeping difficult, which is sad because the mattresses here really are awesome.

Customer would recommend this property


The property's response is

Our apologies for the inadequacy of your stay. We are currently looking for ways to improve our wifi coverage. Unfortunately, being a non-profit, we are limited in terms of our budget and at the moment we have other IT concerns. This issue should be addressed soon, however. We are also in the process of putting in some new bathrooms, so that there are more available in the mornings. We appreciate your feedback, and will be contacting you personally to further discuss these issues.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
20 Jun 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Beach / sunbathing, City break, Partying / nightlife, Relaxation / spa, Sightseeing & culture, Sports, adventure or outdoor activities, Visiting friends or family

Liked: Very friendly and helpful staff. Rooms were clean, good cooking and eating areas.

Disliked: Nothing

Customer would recommend this property


The property's response is

Thanks! Glad you liked your stay so much. Come see us again.

-HI San Diego Downtown

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
19 Jun 2011

Travel Type:
Alone

Trip Type:
City break

Liked: You are in the center of the city with all shops, bars, restaurants, pubs... ant people from de hostel and their guests are awesome.

Disliked: Nothing.

Customer would recommend this property


The property's response is

We appreciate the great review. Hope to see you again soon!

-HI San Diego Downtown

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 40%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
83% Overall Rating

Anonymous
04 Jun 2011

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Nice staff, big rooms, own sink in the room

Disliked: the towels weren't clean at all (hairs and stains on it), there was mold in the shower, there were too few restrooms at our floor

Customer would recommend this property


The property's response is

Thank you for the review. We will go through our linens and check for the things you have mentioned. Also, we will ensure that there is no mold in th restrooms. Currently, we are in the process of adding restrooms to the second floor, and this should be complete by the end of the year. Thanks again for the business and the comments.

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 80%
86% Overall Rating

Anonymous
30 May 2011

Travel Type:
With friends / other travellers

Trip Type:
Beach / sunbathing, Partying / nightlife, Shopping, Sightseeing & culture

Liked: Good location and the room was very nice.

Disliked: No drinking allowed anywhere ............. some staff were very rude


The property's response is

We apologize for the issues with your stay. We firmly state up front at check in that there is no alcohol allowed on the premises. If we were to allow alcohol, we would have our charter revoked by HI-USA. Thank you for your patronage, we appreciate the business.

-HI San Diego Downtown

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