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Reviews of HI-San Diego (Downtown) The Metropolitan

Hostel | 521 Market Street, San Diego, California, USA CA 92101

90.9% Overall Rating

290 out of 309 customers would recommend this property

Recent review (04/01/2014)

Elizabeth Migoni thinks…

"The accommodations were clean and comfortable. The service was friendly. All around we were very pleased."

Read all HI-San Diego (Downtown) The Metropolitan reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Internet café
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

IMPORTANT – Check-In/Reservation Policies: -A 12.5% city tax will be charged in addition to the quoted pay upon arrival amount at check-in. - A $3 Non-Member Fee will be added per night for guests who are not Hostelling International members. Memberships are available at front desk upon check in. - Foreign travellers must show a valid foreign passport at check-in. - United States citizens must show a valid state issued Identification Card or Driver's License with photo upon check in. - We do not rent to residents of San Diego County. - U.S. passports, Foreign Identification and Driver's Licenses, Military Identification and Student Identification cards are not accepted. - Reservations must be cancelled by Midnight the day before check-in. Any cancellations or no-shows after this point will be charged for the first night of the intended stay. - Guests under the age of 18 must be accompanied by a parent or legal guardian. No one under the age of 12 may stay in a dorm room. - We have a maximum allotted stay of 14 nights in a 365 day period. Any bookings made for longer than this cannot be accepted.

Group booking?

Group of 15 or more traveling to San Diego?

Contact us directly

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90.9%

Overall Rating

290 out of 309 HostelBookers customers said that they would recommend 'HI-San Diego (Downtown) The Metropolitan'

Atmosphere
88.8%
Location
94.4%
Facilities
88.0%
Cleanliness
88.0%
Staff
92.0%
Value
90.4%
Safety
94.4%
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77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Business / conference
Relaxation/spa
Visiting friends or family

12 November 2011 Customer would recommend this property

Liked: The staff was friendly and gave good advise on local restaurants (Cafe 21 was a great call!)

Disliked: The building was cold at times.

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Jonathan Scanlan

Alone

Backpacking / gap year

09 November 2011 Jonathan would recommend this property

Liked: Location was great. Friendly staff, always willing to help. Clean facilites. Met some cool people there. Had a nice kitchen and tv room with sofas. Rooms were good size with clean toilets/showers. Lockers in the roon were good.

Disliked: Breakfast wasnt great.

The property's response is...

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

21 October 2011 Customer would recommend this property

Liked: It is in the city.

Disliked: To far away from the beach...

The property's response is...

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Robert Minney

Alone

Sightseeing & culture

20 October 2011 Robert would recommend this property

Liked: Right in the Gaslamp Quarter so the location is very good. Excellent breakfast.

Disliked: Not enough bathrooms, as is normal for a hostel of this size. Rooms are stuffy with only an exhaust fan that really does nothing to cool thing down at all.

The property's response is...

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Catherine flanagan

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture

10 October 2011 Catherine would recommend this property

Liked: In gas lamp quarter near all bars

Disliked: dark rooms

The property's response is...

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

07 October 2011 Customer would recommend this property

Liked: Nice location

Disliked: Extremely noisy

The property's response is...

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Juris Rotbergs

With my spouse / partner

Romantic getaway

06 October 2011 Juris would recommend this property

Liked: The staff,cleanliness.location

Disliked: Noise on the street

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

19 September 2011 Customer would recommend this property

Liked: the art exibit :)

Disliked: the mattrasse is to fexible

The property's response is...

77.1%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Valerio Verrea

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture
Visiting friends or family

25 August 2011 Valerio would recommend this property

Liked: It was a nice hostel. There is a breakfast included, well, bread and marmalade, but fair.

Disliked: I had to buy a lock for the locker there. The price was 3.50$. Even not too expensive.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

David Uriarte

With my spouse / partner

Romantic getaway

23 August 2011 David would recommend this property

Liked: Location Atmosphere

Disliked: No WiFI access form our room (only common areas) BATH tap was in bad condition.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Darleen schillaci

Alone

Beach / sunbathing

21 August 2011 Darleen would recommend this property

Liked: I thought that it was a great location located in the heart of downtown San Diego, the staff was very helpful and the property had a lot of character and charm.

Disliked: Nothing!

The property's response is...

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Caroline Wills

With my spouse / partner

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture

09 August 2011 Caroline would recommend this property

Liked: Location was awesome. Great staff.

Disliked: other travellers not very sociable

The property's response is...

48.6%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 60%
Location - 40% Cleanliness - 60% Value - 60%

Grant Heath

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

06 August 2011 Grant would recommend this property

Liked: Awesome matresses. Breakfast was basic but good. The bathrooms where big and clean.

Disliked: I could never get the wifi to work. Although the bathrooms where big, there wasn't very many of them. I usually had to on a hunt to find an available bathroom. The worst was that my room was always very hot even at night. This made sleeping difficult, which is sad because the mattresses here really are awesome.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
City break
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

11 July 2011 Customer would recommend this property

Liked: Very friendly and helpful staff. Rooms were clean, good cooking and eating areas.

Disliked: Nothing

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Mirco Zanon

With my spouse / partner

Sightseeing & culture

29 June 2011 Mirco would recommend this property

Liked: It's a beautiful place and in a central area!!!!We like this!!!

Disliked: Anithing!!!

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Jaume Godia Martinez

Alone

City break

24 June 2011 Jaume would recommend this property

Liked: You are in the center of the city with all shops, bars, restaurants, pubs... ant people from de hostel and their guests are awesome.

Disliked: Nothing.

The property's response is...

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

07 June 2011 Customer would recommend this property

Liked: Nice staff, big rooms, own sink in the room

Disliked: the towels weren't clean at all (hairs and stains on it), there was mold in the shower, there were too few restrooms at our floor

The property's response is...

85.7%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
Partying / nightlife
Shopping
Sightseeing & culture

02 June 2011

Liked: Good location and the room was very nice.

Disliked: No drinking allowed anywhere ............. some staff were very rude

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Brandy Smith

Alone

Business / conference

11 May 2011 Brandy would recommend this property

Liked: Location was fabulous, very clean, fun people! Very helpful staff.

Disliked: Nothing, it blew me away for a first time hostel visitor!

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
City break
Events / festivals
Partying / nightlife

25 April 2011 Customer would recommend this property

Liked: central and nice

Disliked: nothing

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing

19 March 2011 Customer would recommend this property

Liked: I like the staff most of all! There were very friendlyy and tried their best to answer my questions. Especially the kitchen was great. You can cook everything and every time what you want and the pancakes in the Morning are delicious

Disliked: there was nothing!

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

11 February 2011 Customer would recommend this property

Liked: location was great, right in the centre by all of the bars and restaurants. Bathrooms and rooms were clean. Everything in the room seemed pretty new. Would deff recommend to other travellers.

Disliked: Breakfast is only pancakes and kitchen could do with a clean. Rather noisey if sleeping street side, but that's what you compromise for a great location!

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals
Sightseeing & culture

03 January 2011 Customer would recommend this property

Liked: Perfect location. Friendly staff.

Disliked: -

The property's response is...

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Emily Weir

With my spouse / partner

Backpacking / gap year
Sports, adventure or outdoor activities

03 January 2011 Emily would recommend this property

Liked: My partner and I stayed in a Private room (without ensuite) it was roomy and clean. The common areas are nice too and plenty of information on offer. Great location, right in the downtown/gaslamp area and close to public transport. Kitchen is amazing, it pretty much a professional kitchen so a good way to save money and eat well.

Disliked: The matress wasn't the best foam and covered in a plastic cover that made the sheets slip off.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Xiaojun Wu

As a family with children

Family Holiday

30 December 2010 Xiaojun would recommend this property

Liked: The location is perfect for going to USS Midway Museum, Balboa Park and Coronado. It is almost adjacent to the heart of the Downtown.

Disliked: No comments.

The property's response is...