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Reviews of HI Phoenix - The Metcalf House Phoenix Hostel

1026 North 9th Street, Phoenix, USA

Atmosphere 95%

Cleanliness 96%

Facilities 93%

Location 88%

Safety 94%

Staff 99%

Value 96%

What's Included

  • Breakfast
  • Linen

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • Board Games
  • Cable TV
  • Common Room
  • Free City Maps
  • Free Parking
  • Hair Dryers
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Outdoor Terrace
  • Parking
  • Steam room
  • Tea/Coffee Making Facilities
  • Towels for hire
  • Washing machine

Purchasable Extras

  • Towel 1.00USD

Check-in / Check-out

Earliest check-in: 17:00

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Phoenix?

Contact us directly

Atmosphere 95%

Cleanliness 96%

Facilities 93%

Location 88%

Safety 94%

Staff 99%

Value 96%

Showing 1-10 of 16 reviews

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
13 Jul 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Everything

Disliked: No pool

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
91% Overall Rating

Anonymous
01 Apr 2016

Travel Type:
Alone

Trip Type:
Business / conference, Sightseeing & culture

Age Range:
18-24

Liked: Great environment and lovely place to stay. Staff very helpful for advice on what to do and how to get around.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
01 Jan 2016

Travel Type:
Alone

Liked: Easy to walk to the art district.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Dec 2015

Travel Type:
Alone

Trip Type:
Business / conference, Sightseeing & culture

Liked: Was charming

Disliked: Some renovation in private room

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
18 Oct 2015

Travel Type:
Alone

Liked: One of the best hostels I have stayed in! Friendly people (perhaps a conincidence :)), but that's the general vibe apparently in this hostel. Staff are also chilled out, professional and helpful.

Disliked: The booking fees that I paid on the website was not taken into consideration at the Hostel payment counter. Although, the hostel authorities convinced me the logic (I think), this needs to be fixed, and policy needs to be clearly mentioned on the website, and clearly communicated to the hostels.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
10 Jun 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Great staff and manager! Breakfast was great!

Disliked: n/a

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
05 Feb 2015

Travel Type:
Alone

Trip Type:
City break

Liked: All of the staff was very professional and attentive.

Disliked: It's a bit dated.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
24 Jan 2015

Travel Type:
Alone

Trip Type:
City break, Events / festivals, Partying / nightlife, Relaxation / spa, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Relaxed environment, fantastic friendly staff, tons of character in & around the hostel & not far from downtown Phoenix either.Great value & the facilities are good too.As this is a hostel website, I assume people are not expecting the Ritz & thus I hope they would appreciate the gem that this place really is.

Disliked: Not a dislike as such, it's just that I wish they had a stricter booking policy, so that people didn't take advantage of their generous flexibility & booked rooms that they had no intention of paying for nor using during the Superbowl weekend! I hope those NYC douchebags who blocked genuine guests have the same happen to them in the future.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
04 Aug 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing, Events / festivals, Sports, adventure or outdoor activities

Liked: Excellent location in a peaceful art district neighbourhood, very friendly, helpful and relaxed staff. Lush garden to relax in.

Disliked: Nothing.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
12 Jun 2014

Travel Type:
Alone

Trip Type:
City break, Events / festivals, Sightseeing & culture, Visiting friends or family

Liked: The cultural events at the hostel are incredible. Such a beautiful vision for both artistry and cultural citizenship. Staying at the Phoenix hostel feels like redefining what it means to be a global citizen. To my knowledge there is no other place like it in Phoenix.

Customer would recommend this property

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