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Reviews of HI NYC Hostel New York Hostel

891 Amsterdam Avenue, NY 10025-4403, New York, USA

Atmosphere 90%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 94%

Staff 88%

Value 83%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Airport Transfers
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Cafe
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Wheelchair Friendly

Important Information

Check-in: 4pm. We have a 24hr cancellation policy. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation.
Booking must be cancelled by 6:00 pm the day prior. All reservations cancelled 1 day prior by 6:00 pm Eastern Standard time will not incur a penalty. We will asses a one night charge thereafter.
***Mixed or coed dormitories can only accommodate guests traveling together as mixed travel companions. Individual guests cannot be accommodated in mixed dormitory rooms.
All parties of this reservation are guaranteed a bed for the duration of the requested stay. We cannot guarantee that all parties will be in the same room or room type requested. Hi New York will work diligently in an attempt to place all parties associated with this reservation in the same room and accommodation type as requested at time of booking.

Please note that guests under the age of 18 must be accompanied by a parent, legal guardian or chaperone. Guests under the age of 16 are not permitted to stay in the shared dormitories.
Non-members will be asked to pay a $3 non-membership fee per night.

HI New York will process a one night room charge for any reservations received for 8 or more beds. If we are unable to secure payment, we will cancel the reservation .
Please note that we do not accept group bookings for 9 or more people via the website . All such bookings must be processed via the website's groups department. Group bookings for 9 or more people via the website will be automatically cancelled and the deposits will not be refunded.

The maximum stay for any guest is 20 days for each calendar year. We do not accommodate residents from within a 75-mile radius of the property.

Packages: For the security of all guests and team members. we do not accept any parcel/ packages that arrive for guest not currently checked in to our system. All such packages will be returned to sender(not signed for) and should be looked for at your originating location.

**Hostelling International New York is a 501c3 private organization geared toward creating educational opportunities; therefore we do not except local NYC residents as overnight guests.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to New York?

Contact us directly

Atmosphere 90%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 94%

Staff 88%

Value 83%

Showing 21-30 of 296 reviews

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
22 Oct 2015

Travel Type:
Alone

Trip Type:
Business / conference

Liked: Staff is very nice and helpful. Location is good--a very short distance to line 1 with restaurants and pubs around.

Disliked: I had to check out after the 3rd day and change room for the last day of my stay, which was very inconvenient. The number of toilets and showers is far from enough given the number of people they host. Speaking of which, one elevator is certainly not enough for a hostel of that size.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
97% Overall Rating

Anonymous
10 Oct 2015

Travel Type:
Alone

Trip Type:
City break, Sightseeing & culture, Visiting friends or family

Liked: Great atmosphere, friendly staff, clean facilities. Also, the staff organized great events at night which made it easy to get to know fellow travellers.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
27 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Partying / nightlife, Sightseeing & culture

Liked: Great staff, Chris in particular on the night shift was a great guy. Good tours organised and easy to meet and get along with other guests.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
18 Sep 2015

Travel Type:
Alone

Trip Type:
City break, Events / festivals, Sports, adventure or outdoor activities

Liked: The staff were very friendly, an there were lots of events going on and being advertised.

Disliked: There was no breakfast included (you could buy breakfast from the Deli in the Hostel), and having to pay for luggage to be stored after checkout.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
94% Overall Rating

Anonymous
15 Sep 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: nearness to subway,arranges N.Y tours, for members, or something else EVERY dayfriendly, helpful staff

Disliked: A bit expensive for a hostel

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Friendly staff, clean and safe.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Sep 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: The outside area and the people

Disliked: Nothing

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
30 Aug 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Visiting friends or family

Liked: Great location and close to the subway, shops for food, and only a short journey away from the main sights in Manhattan. The staff are really helpful at the hostel, rooms are clean and of a decent size as are the bathrooms. They also have a good food canteen area and kitchen and food storage facilities if you are wanting to buy your own food. I have used the hostel every time I have been to New York and will definitely use it again. It's also very secure.

Disliked: Air conditioning is a little loud at times in some rooms.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
25 Aug 2015

Travel Type:
Alone

Trip Type:
City break

Liked: Really great and safe and ABSOLUTELY CLEAN - THANK'S FOR THIS PURITY

Disliked: probably better and cleaner air in men's dormitory . . .

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
13 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture, Sports, adventure or outdoor activities, Work / volunteering

Liked: NA

Disliked: NA

Customer would recommend this property

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