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Reviews of HI NYC Hostel New York Hostel

891 Amsterdam Avenue, NY 10025-4403, New York, USA

Atmosphere 90%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 94%

Staff 88%

Value 83%

Facilities

  • Air conditioning
  • Free Wi-Fi
  • Late Check-out
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Airport Transfers
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Cafe
  • Card Phones
  • Common Room
  • Elevator
  • Free City Maps
  • Free Internet Access
  • Games Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Pool Table
  • Reading Light
  • Reception (limited hours)
  • Steam room
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Wheelchair Friendly

Important Information

Check-in: 4pm. We have a 24hr cancellation policy. Late cancellations and no-shows shall be charged the equivalent of the first night's accommodation.
Booking must be cancelled by 6:00 pm the day prior. All reservations cancelled 1 day prior by 6:00 pm Eastern Standard time will not incur a penalty. We will asses a one night charge thereafter.
***Mixed or coed dormitories can only accommodate guests traveling together as mixed travel companions. Individual guests cannot be accommodated in mixed dormitory rooms.
All parties of this reservation are guaranteed a bed for the duration of the requested stay. We cannot guarantee that all parties will be in the same room or room type requested. Hi New York will work diligently in an attempt to place all parties associated with this reservation in the same room and accommodation type as requested at time of booking.

Please note that guests under the age of 18 must be accompanied by a parent, legal guardian or chaperone. Guests under the age of 16 are not permitted to stay in the shared dormitories.
Non-members will be asked to pay a $3 non-membership fee per night.

HI New York will process a one night room charge for any reservations received for 8 or more beds. If we are unable to secure payment, we will cancel the reservation .
Please note that we do not accept group bookings for 9 or more people via the website . All such bookings must be processed via the website's groups department. Group bookings for 9 or more people via the website will be automatically cancelled and the deposits will not be refunded.

The maximum stay for any guest is 20 days for each calendar year. We do not accommodate residents from within a 75-mile radius of the property.

Packages: For the security of all guests and team members. we do not accept any parcel/ packages that arrive for guest not currently checked in to our system. All such packages will be returned to sender(not signed for) and should be looked for at your originating location.

**Hostelling International New York is a 501c3 private organization geared toward creating educational opportunities; therefore we do not except local NYC residents as overnight guests.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew

Group booking?

Group of 15 or more traveling to New York?

Contact us directly

Atmosphere 90%

Cleanliness 90%

Facilities 89%

Location 91%

Safety 94%

Staff 88%

Value 83%

Showing 91-100 of 296 reviews

51% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 40%
  • Staff - 60%
  • Value - 20%
51% Overall Rating

Anonymous
08 Dec 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: The location was great, the in house cafe was decent, and there were plenty of organised activities. Jerry's grand tour was really good and Jerry himself is a legend.

Disliked: The biggest issue was in room 211 and there was a heater right next to my head that made a lot of noise turning itself on and off all the time. Not good.Other than that, it's just little things. I think the hostel is just too big , which especially combined with the no alcohol rule means there's no real atmosphere. I couldn't work out if I was supposed to get breakfast for free or not. And let's face it, the HI membership thing is silly.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
05 Dec 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Relaxation / spa, Sightseeing & culture

Liked: Clean, nice staff, good location

Disliked: Bit noisy

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 40%
  • Value - 100%
89% Overall Rating

Anonymous
28 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Cleanm close to two subway lines.

Disliked: Crowded rooms

Customer would recommend this property

83% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
83% Overall Rating

Anonymous
28 Nov 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Big common area, information desk, lots of check in counters, stable wifi (not that fast though), lamp + wall socket at every bed, big lockers, elevator.

Disliked: No bar, you pay for Internet use in the lobby. Due to some booking problem i had to check out at 11 am then check in again at 4 pm after the second night.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 60%
91% Overall Rating

Anonymous
27 Nov 2013

Travel Type:
With friends / other travellers

Trip Type:
City break

Liked: accessible by metro, close to central park

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
18 Nov 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: The rooms were spacious and the staff friendly. I asked a lot of questions and they were able to answer all of them. The tours they offer are very good and really cheap, completely worth the money.

Disliked: The common rooms are too big, which makes it difficult to socialize.

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
91% Overall Rating

Anonymous
09 Nov 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: clean, organized, location

Disliked: front desk staff talking to others while helping me

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 80%
89% Overall Rating

Anonymous
15 Oct 2013

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals, Sightseeing & culture

Liked: clean

Disliked: nothing

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
10 Oct 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Clean, good food, great staff.

Disliked: No on site bar. Could be fun!

Customer would recommend this property

63% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 60%
  • Safety - 80%
  • Staff - 60%
  • Value - 40%
63% Overall Rating

Anonymous
09 Oct 2013

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Kitchen was beautiful.

Disliked: So noisy at every midnight. It sounded like people upstairs were dragging something and jumping from their beds around midnight, even it was 2am. I didn't know if the cleaning staffs were working at night or the customers did that.

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