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Reviews of HI-Chicago

Hostel | 24 East Congress Parkway, Chicago, Illinois, USA IL 60605

90.5% Overall Rating

1166 out of 1209 customers would recommend this property

Recent review (27/07/2014)

donald skipworth thinks…

"Breakfast was excellent and the hotel is in a good location with transport nearby."

Read all HI-Chicago reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Pool table(s)
  • 24 hour reception
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Laundry service
  • ATM / cash machine
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

MEMBERSHIP: While purchasing a membership is recommended, it is not required: all non-members will be asked to pay a $3 non-membership fee per night upon check-in. Please note that we do not accept group bookings for 9 or more people via Agency. All such bookings must be processed via http://www.hostelbookers.com/groupbkg/ . Group bookings for 9 or more people via agwncy will be automatically cancelled and the deposits will not be refunded.` Please note that after you have made a booking via an agency the hostel will do a pre-authorization on your bank card. This is not a charge, but a validity check on your card to guarantee your booking. The pre-authorization will then be removed from your card within a few days.”

Group booking?

Group of 15 or more traveling to Chicago?

Contact us directly

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90.5%

Overall Rating

1166 out of 1209 HostelBookers customers said that they would recommend 'HI-Chicago'

Atmosphere
86.4%
Location
96.8%
Facilities
90.4%
Cleanliness
90.4%
Staff
85.6%
Value
89.6%
Safety
94.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

donald skipworth

With my spouse / partner

Family Holiday

27 July 2014 donald would recommend this property

Liked: Breakfast was excellent and the hotel is in a good location with transport nearby.

Disliked: no dislikes

91.4%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

SHRUTI JAIN

Alone

Business / conference

26 July 2014 SHRUTI would recommend this property

Liked: location, breakfast, rooms.

Disliked: SHRUTI left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

Alone

Sightseeing & culture

24 July 2014 Customer would recommend this property

Liked: Good lockers, outlets on both levels of the bunks (also on top)

Disliked: More like a large hotel than a cosy hostel

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

15 July 2014 Customer would recommend this property

Liked: Location is superb, everything is spotlessly clean, the staff are helpful, there are actitivites on offer, there is a common room.

Disliked: The WiFi was not operational for the last 3 days of our stay, which is pretty absurd. We were not offered any compensation.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Pann Ajjimaporn

Alone

Business / conference

14 July 2014 Pann would recommend this property

Liked: The property is located in a nice place with little to no risk walking around.

Disliked: How easy it is to get in during the morning time.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture
Visiting friends or family

13 July 2014 Customer would recommend this property

Liked: Well thought out hostel. I have stayed at lots of hostels all over the world and HI International Chicago combined the best of everything.

Disliked: Washrooms were a little small and could be cleaned more.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Business / conference
Sightseeing & culture

10 July 2014 Customer would recommend this property

Liked: location is very central. rooms are spacious and clean.

Disliked: shower curtain was a little dirty

74.3%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Business / conference

30 May 2014

Liked: The location and facilities are truly excellent.

Disliked: The hostel was extremely busy, to the extent that the staff obviously had a difficult time coping. People are supposed to sleep only in the assigned bed, and beds are only made up if the computer system shows that they are empty, but there seems to have been something wrong with the system when I was staying there. When I checked in, I had to wait in line half an hour, and then discovered that someone was sleeping in my bed and that none of the empty beds had clean linens. The other girls in the room said that they had asked for new linens several times but were just yelled at and told to wait. (This was already at 9 or 10 at night). After waiting in line for another 30 minutes, I did get assigned to a new bed....but apparently they didn't change anything on the computer, because when I came in the next night, all of my things had been thrown on the floor and there was someone sleeping in my bed, because she had now been assigned to that bed! A staff person did find new linens in the middle of the night and made up a bed for me, but this was all somewhat ridiculous. It seems like it could be avoided by asking people to strip their own beds upon leaving, as other hostels do, and giving people clean linens upon checkin....

94.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

28 May 2014 Customer would recommend this property

Liked: The hostel location is excellent...you can visit many attractions just walking!

Disliked: If you don't want to stand in line for breakfast, go a bit earlier than 9:30.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

27 May 2014 Customer would recommend this property

Liked: Large common room w/ a pool table & ping pong table. Descriptions of "walks" to take around the city w/ copies for you to take w/ you.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

19 May 2014 Customer would recommend this property

Liked: Good location

Disliked: More showers in the batroom and better air conditioner in the room.

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carla Mota

With my spouse / partner

Backpacking / gap year

28 April 2014 Carla would recommend this property

Liked: This hostel is excelent. This is one of the best hostels i stayed. The wi-fi works great; breakfast is super; kitchen is great and full equiped; rooms are great and clean; wc is very good. The Location is awsome. Best option in town.

Disliked: Everything was perfect. But the staff should improve their "helpfull" and "simpatique" skills. ;)

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 April 2014 Customer would recommend this property

Liked: Great place to stay, good location, and good cleaniness

Disliked: Unfriendly staff on the recommendation desk.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Sin Yi Tan

Alone

City break

25 March 2014 Sin Yi would recommend this property

Liked: The lobby and rooms are beyond my expectation. the lobby is just look like a normal hotel and the rooms are equiped with the shower room and restroom.

Disliked: The sign board is not so obvious for travellors who are new to the city.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Maria Vial Birrell

Alone

Sightseeing & culture

24 March 2014 Maria would recommend this property

Liked: Good and clean

Disliked: Many beds per room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

22 March 2014 Customer would recommend this property

Liked: Good Location

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dylan Hayden

Alone

Work / volunteering

05 March 2014 Dylan would recommend this property

Liked: Clean, large rooms, friendly staff, location

Disliked: Dylan left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference
Visiting friends or family

10 January 2014 Customer would recommend this property

Liked: Everyone was very friendly, it had a great location in downtown Boston near the conference that I was attending and the facilities were clean.

Disliked: I think the only thing that might have been improved would have been cheaper accommodations or longer breakfast hours.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chase Thornburg

Alone

Work / volunteering

06 January 2014 Chase would recommend this property

Liked: the location was spacious, welcoming & beautiful. of the mant hostels i've stayed in, HI Chicago has been the best by far. thank you for a wonderful experience.

Disliked: nothing was wrong with this property. in fact, the location was terrific & the property was inviting & well-kempt.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Business / conference
Work / volunteering

22 December 2013 Customer would recommend this property

Liked: The open lounge area on the second floor was very nice. The breakfast was also not bad. Belgian Waffles would have been nice though.

Disliked: The computer lab was handy, but I hated having to pump it with money every ten nimutes or so. Mostly though, where do you put dirtied towels? I was on the lookout for a bin in the bathroom or something. Didn't want that back in my room again...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

SACHI HAMAMURA

Alone

Events / festivals
Sightseeing & culture

18 December 2013 SACHI would recommend this property

Liked: The staffs working in the hostel are really kind for us and gave a lot of useful information. They have good atmosphere. They have some kinds of breakfast such as bread, bagel, cupcake, cereal, and apple. I can be satisfied with them.

Disliked: I think there are only 2 shower rooms on a floor.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Sightseeing & culture

24 November 2013 Customer would recommend this property

Liked: breakfast

Disliked: too many people short of shower

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Work / volunteering

18 November 2013 Customer would recommend this property

Liked: The location and cost

Disliked: N/A

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Dima Ivanov

Alone

Business / conference

14 November 2013 Dima would recommend this property

Liked: Amazing place! Lobby looks like an entrance to a 5-star hotel...

Disliked: Dima left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

14 November 2013 Customer would recommend this property

Liked: I enjoyed the room, however I thought there could be more activities run by the hostel. Great location, right near the train and walking distance to great shopping areas.

Disliked: Customer left no negative feedback.