Reviews of Youth Hostel Zermatt

Winkelmatten, Zermatt, Switzerland 3920

See all Zermatt hostels
87.7%

116 out of 120 HostelBookers customers said that they would recommend 'Youth Hostel Zermatt'

Atmosphere
84.8%
Location
76.0%
Facilities
92.8%
Cleanliness
96.8%
Staff
86.4%
Value
82.4%
Safety
94.4%

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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Mark Stevenson

Alone

Backpacking / gap year
Business / conference
Work / volunteering

18 January 2012 Mark would recommend this property

Liked: Excellent staff, Wi-fi in lobby and cafeteria, and good food.

Disliked: When walking it is a bit far and not a clear address, but still worth the trek.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

30 November 2011 Customer would recommend this property

Liked: Its location was beautiful and easy. The staff was great, and in reality I think it was a great deal because it included meals.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

19 November 2011 Customer would recommend this property

Liked: Clean and really good breakfast & dinner

Disliked: Wifi only available at reception. No kitchen

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

06 November 2011 Customer would recommend this property

Liked: The girl at the reception desk was very helpful. Everything in Switzerland is expensive, but compared to other places, the hostel was a good value considering. Loved the dinner and breakfast that were included. Very good! Also liked the free wifi, laundry facilities, free baggage watch after check out, etc. Room was clean and adequate for a good nights sleep.

Disliked: A little farther from the train station that I remembered! But otherwise no complaints!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

02 September 2011 Customer would recommend this property

Liked: clean and good food!!

Disliked: it was not free

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

24 July 2011 Customer would recommend this property

Liked: My dorm window was like a picture frame of the Matterhorn. There is no better place to stay in Zermatt with a clear, unrestricted or blocked view of the Matterhorn. The meals (breakfast and dinner) are excellent too. Staff is friendly, dorms and bathrooms are clean. This hostel is excellent for those who want to hike, experience nature, eat well and get a good night's rest without a party atmosphere.

Disliked: Absolutely nothing. I have stayed here 4 times and would definitely stay again.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 July 2011 Customer would recommend this property

Liked: Awesome dinner, very clean, very comfortable

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

19 June 2011 Customer would recommend this property

Liked: The view was good, the staff were very nice and helpful.

Disliked: none

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 June 2011 Customer would recommend this property

Liked: access to internet, breakfast

Disliked: location up on the hill

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

12 June 2011 Customer would recommend this property

Liked: eveything except location

Disliked: location

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 June 2011 Customer would recommend this property

Liked: They had buffet breakfast and dinner! It was also very clean!

Disliked: I must say that I totally hated the location of the hostel, but this is because we had heavy luggage.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Family Holiday
Sightseeing & culture

19 May 2011 Customer would recommend this property

Liked: Great meals included and wonderful views of the matterhorn ans surrounding area. Highly recommend!

Disliked: Nothing! Was great!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

18 April 2011 Customer would recommend this property

Liked: facility and staff

Disliked: location

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

11 February 2011 Customer would recommend this property

Liked: Great facilities, clean and efficient service. Dinner and breakfast were really easy

Disliked: Lots of stairs

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Chui Lan Chan

Alone

Backpacking / gap year

13 November 2010 Chui Lan would recommend this property

Liked: Great location, good environment, delicious meal, nice room.

Disliked: The beds are next to each other for mix dorm.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alex Criddle

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

23 August 2010 Alex would recommend this property

Liked: everything. more expensive than normal hostels, but the inclusive breakfast and evening meal make it worth it. brilliant rooms, staff, bathrooms and scenery!!!

Disliked: didnt stay long enough

71.4%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

07 August 2010 Customer would recommend this property

Liked: Good breakfast and dinner

Disliked: Expensive, and dinner should be optional

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

20 July 2010 Customer would recommend this property

Liked: Great value for money with breakfast and supper included in the price. Very comfortable rooms and beds.

Disliked: No free internet. There were not as many young people staying there as I expected, more of a family vibe.

54.3%
Atmosphere - 40% Staff - 20% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 20%

Customer review

As a family with children

Sports, adventure or outdoor activities

17 July 2010

Liked: Good breakfast and dinner. Good mattresses.

Disliked: Unfriendly receptionist; put down in the dungeon; very little info eg on Cornugraft railway; compared to the Interlaken Youth hostel, this is the pits!

82.9%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Edmund Manning

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

10 July 2010 Edmund would recommend this property

Liked: clean, and location was great

Disliked: our last night we were put in a room with a man in his 70s who went to bed at 8pm, so we couldnt do anything in the room without disturbing him after that, and as a result ended up leaving the room for a few hours as we couldnt talk in there without disturbing him. perhaps they should people pf the same age group together, instead of mixing ages in that way

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

03 July 2010 Customer would recommend this property

Liked: Room is of reasonable size for 6 persons. Each person has a light and plug to recharge battery and a railing to hang towels and clothes. Bathrooms and toilets are clean.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Backpacking / gap year

28 June 2010 Customer would recommend this property

Liked: Excellent value and helpful staff. I highly reccomend this hostel.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

21 June 2010 Customer would recommend this property

Liked: I was charged 24CHF more than what the quote said for taxes which werent included in the original price. It is a fair walk from the train station with luggage (15 minutes, last 5 mins very steep). Good breakfast and dinner are provided free. The room was clean and comfortable, however no curtains on the windows.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 June 2010 Customer would recommend this property

Liked: A great hostel with gorgeous views of the Matterhorn! 4 course dinner included was fantastic. clean, safe and very friendly staff. easy to meet people at this hostel.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

30 May 2010 Customer would recommend this property

Liked: I went slightly out of season, so the hostel was quite quiet, but I can imagine it being a great place when the skiers are there, or even in the summer. May is very quiet in all of Zermatt generally. The facilities, beds and cleanliness of this hostel are generally excellent. Furthermore, the food included in the price of the night is well worth the extra money. Recommended highly.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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