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Reviews of Zermatt Youth Hostel

Hostel | Winkelmatten, Zermatt, Switzerland 3920

87.0% Overall Rating

151 out of 158 customers would recommend this property

Recent review (31/07/2013)

"The locker system was good and the breakfast was good. The front desk staff were very helpful."

Read all Zermatt Youth Hostel reviews

Facilities

  • Bar
  • Credit cards accepted
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Reception (limited hours)
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.21

What's Included

  • Breakfast
  • Linen

Important Information

Prices correspond to guests with membercard. For those who do not have a member card you can purchase it: members card for one day CHF 6 per pers./night or CHF 12 - per family/night. Please do not reply to this e-mail. This message was generated automatically for your information. Hostel contact details zermatt@youthhostel.ch Tel: +41 27 967 23 20

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Group of 15 or more traveling to Zermatt?

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87.0%

Overall Rating

151 out of 158 HostelBookers customers said that they would recommend 'Zermatt Youth Hostel'

Atmosphere
88.0%
Location
72.8%
Facilities
86.4%
Cleanliness
96.8%
Staff
88.8%
Value
81.6%
Safety
94.4%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jill Norvell

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

20 June 2014 Jill would recommend this property

Liked: Friendly and helpful staff, comfortable room and bed. Location, breakfast!

Disliked: No wifi in the room, only in the lobby and 2nd floor. But that was perfectly okay!

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

Alone

Backpacking / gap year

07 September 2013

Liked: Its clean

Disliked: The beds are not separated. One giant bed and strangers have to sleep next to each other. The location is ok because town is small but its uphill and lots of steps.... then you might have to walk more steps as your bed might be on 5th floor ( property is 4 stories, tgen you walk more steps to sleep in attic). Onenshower for many rooms. So expensive. I know its Switzerland but they can do better for tgag money or lower price.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa

06 September 2013 Customer would recommend this property

Liked: The view from the window, direclty!

Disliked: No

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Fei Zheng

With friends / other travellers

Sightseeing & culture

21 August 2013 Fei would recommend this property

Liked: room is clean, the quilt cover is clean, breakfast is good.

Disliked: room is downstairs, ventilation is not good.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

HYUN-HEE JUNG

With friends / other travellers

Backpacking / gap year

14 August 2013 HYUN-HEE would recommend this property

Liked: Very kind reception. Very clean. Nice view. Big locker which is free to use

Disliked: Nothing bad

74.3%
Atmosphere - 40% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

31 July 2013

Liked: The locker system was good and the breakfast was good. The front desk staff were very helpful.

Disliked: The dormitory beds are not individual bunks, but rather a giant mattress with 6 or 8 portions, so you end up sleeping directly next to the others in your dorm. I did not enjoy sharing a bed with strangers!

80.0%
Atmosphere - 100% Staff - 40% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Junzhen Wu

Alone

Backpacking / gap year
Sightseeing & culture

17 July 2013 Junzhen would recommend this property

Liked: it's clean, nice breakfast

Disliked: the staff is not very friendly

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

17 July 2013 Customer would recommend this property

Liked: Freindly and helpful staff made my stay comfortable. All facilities are user frienly. safe and clean. I am plan go there again with my family.

Disliked: Not the property. I would like a clear instrution to tell how from train station to the site be write down when people once booked the hostel. Because after 7pm, information center is close.

54.3%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 60%
Location - 20% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

29 June 2013 Customer would recommend this property

Liked: nothing

Disliked: Non basic kitchen. They only had a microwave. No lift! 5 storeys high!! and the desks only opens for a very short period of time

80.0%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

05 June 2013 Customer would recommend this property

Liked: no

Disliked: far to station

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Jie Sun

Alone

Sightseeing & culture

23 May 2013 Jie would recommend this property

Liked: Good location, from the window I can see the Matterhorn.

Disliked: Why do they add Non-YHA-Members to the price, I think not everyone has YHA-Member.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

02 May 2013 Customer would recommend this property

Liked: cleaness

Disliked: no elevator

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

anna ?wider

With friends / other travellers

City break
Sightseeing & culture
Sports, adventure or outdoor activities

01 May 2013 anna would recommend this property

Liked: Staff is really nice, view is amazing.

Disliked: Stairs leading to the hostel are difficult to reach when you have luggage:-)

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Steven Pereira

With my spouse / partner

Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

29 April 2013 Steven would recommend this property

Liked: Location and Friendly staff

Disliked: Expensive

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sports, adventure or outdoor activities

24 March 2013 Customer would recommend this property

Liked: Very clean, friendly staff, very well fed for breakfast and dinner, great view, good facilities, I would definitely return!

Disliked: My 8 bed mixed dorm had a slanted roof since it was on the top floor, so since I'm quite a tall guy I could stand straight a lot of the time. A very minor complaint for a cool hostel though!

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

10 December 2012 Customer would recommend this property

Liked: Great value for money because of the food you get. Lots to eat at breakfast and dinner. Staff are friendly. I stayed in 8 bed dorm where all the beds are joined together. Stayed on a weekday though so only my friend and myself in the room so wasn't awkward to sleep right beside someone. Had good lamps, but powerpoints wouldn't take large adaptor and lockers weren't big enough for a large pack. Also only wifi in common rooms. Quite a hike from train station with packs.

Disliked: No wifi in rooms.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Philip Maddox

Alone

Sports, adventure or outdoor activities

26 November 2012 Philip would recommend this property

Liked: The food and the showers

Disliked: It is a very echoey building especially the corridors/hallways and the wash rooms echo enough to wake people during the night when's guests use the facilities!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

25 November 2012 Customer would recommend this property

Liked: Great hostel. I found it a little hard to find at first but I would definitely stay there again. Very clean and staff were very nice and helpful.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Peiying Leong

Alone

Backpacking / gap year

26 October 2012 Peiying would recommend this property

Liked: The view to the matterhorn. the peace and quiet surrounding.

Disliked: the steep slope up to the hostel was a killer. the 4pm check in time.

62.9%
Atmosphere - 80% Staff - 20% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

Alone

Sightseeing & culture

20 September 2012 Customer would recommend this property

Liked: clean

Disliked: everything was pretty good except the staff, they were so unfrendly.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 September 2012 Customer would recommend this property

Liked: This hostel is just perfect. Everything very well organized, clean, very friendly. Dinner was good and absolutely filling. They keep it for you when you arrive late! Breakfast buffet had plenty of choice and tasted wonderful. We were especially lucky, got a room under the roof with the stunning view of Matterhorn.

Disliked: If you have heavy luggage you should not arrive too late.Last public bus leaves at 7/20 p.m. from the station!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

tamara borowsky

Alone

Sightseeing & culture

11 September 2012 tamara would recommend this property

Liked: nice hostel, very clean and comfortable, free wifi, free breakfast and dinner, nice staff

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Family Holiday
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

25 August 2012

Liked: Breakfast and dinner.

Disliked: Far from the train station.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

As a family with children

Family Holiday
Sightseeing & culture

21 August 2012 Customer would recommend this property

Liked: There is a beautiful mountain view of Zermatt from the window of my room.Wonderful.

Disliked: It is difficult to find this hostel after I saw the map in town. Please expose your location clearly.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

03 August 2012 Customer would recommend this property

Liked: This is one of the best hostels I've ever stayed at. It is extremely well run with very helpful staff, and the facilities are excellent. I love having my own little outlet and light right next to the bed. Before coming here I hated the idea of having to pay for half-board, but it was totally worth it. The food is great for what you're paying. It would cost much more to get a decent healthy meal in Zermatt.

Disliked: I wish it was a bit closer to the center of town, but it's not really in a bad location.


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