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Reviews of Zermatt Youth Hostel

Hostel | Winkelmatten, Zermatt, Switzerland 3920

86.4% Overall Rating

152 out of 159 customers would recommend this property

Recent review (31/07/2013)

"The locker system was good and the breakfast was good. The front desk staff were very helpful."

Read all Zermatt Youth Hostel reviews

Facilities

  • Bar
  • Credit cards accepted
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Reception (limited hours)
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.10

What's Included

  • Breakfast
  • Linen

Important Information

Prices correspond to guests with membercard. For those who do not have a member card you can purchase it: members card for one day CHF 6 per pers./night or CHF 12 - per family/night. Please do not reply to this e-mail. This message was generated automatically for your information. Hostel contact details zermatt@youthhostel.ch Tel: +41 27 967 23 20

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

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86.4%

Overall Rating

152 out of 159 HostelBookers customers said that they would recommend 'Zermatt Youth Hostel'

Atmosphere
87.2%
Location
72.0%
Facilities
86.4%
Cleanliness
96.8%
Staff
88.0%
Value
80.8%
Safety
93.6%
Refine your results Showing 129 of 133 reviews Previous   1 | 2 | 3 | 4 | 5 | 6   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alex Criddle

With my spouse / partner

Sports, adventure or outdoor activities
Backpacking / gap year

23 August 2010 Alex would recommend this property

Liked: everything. more expensive than normal hostels, but the inclusive breakfast and evening meal make it worth it. brilliant rooms, staff, bathrooms and scenery!!!

Disliked: didnt stay long enough

71.4%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

07 August 2010 Customer would recommend this property

Liked: Good breakfast and dinner

Disliked: Expensive, and dinner should be optional

80.0%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

20 July 2010 Customer would recommend this property

Liked: Great value for money with breakfast and supper included in the price. Very comfortable rooms and beds.

Disliked: No free internet. There were not as many young people staying there as I expected, more of a family vibe.

54.3%
Atmosphere - 40% Staff - 20% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 20%

Customer review

As a family with children

Sports, adventure or outdoor activities

17 July 2010

Liked: Good breakfast and dinner. Good mattresses.

Disliked: Unfriendly receptionist; put down in the dungeon; very little info eg on Cornugraft railway; compared to the Interlaken Youth hostel, this is the pits!

82.9%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Edmund Manning

With friends / other travellers

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

10 July 2010 Edmund would recommend this property

Liked: clean, and location was great

Disliked: our last night we were put in a room with a man in his 70s who went to bed at 8pm, so we couldnt do anything in the room without disturbing him after that, and as a result ended up leaving the room for a few hours as we couldnt talk in there without disturbing him. perhaps they should people pf the same age group together, instead of mixing ages in that way

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

03 July 2010 Customer would recommend this property

Liked: Room is of reasonable size for 6 persons. Each person has a light and plug to recharge battery and a railing to hang towels and clothes. Bathrooms and toilets are clean.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Backpacking / gap year

28 June 2010 Customer would recommend this property

Liked: Excellent value and helpful staff. I highly reccomend this hostel.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 100% Value - 40%

Customer review

21 June 2010 Customer would recommend this property

Liked: I was charged 24CHF more than what the quote said for taxes which werent included in the original price. It is a fair walk from the train station with luggage (15 minutes, last 5 mins very steep). Good breakfast and dinner are provided free. The room was clean and comfortable, however no curtains on the windows.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

03 June 2010 Customer would recommend this property

Liked: A great hostel with gorgeous views of the Matterhorn! 4 course dinner included was fantastic. clean, safe and very friendly staff. easy to meet people at this hostel.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

30 May 2010 Customer would recommend this property

Liked: I went slightly out of season, so the hostel was quite quiet, but I can imagine it being a great place when the skiers are there, or even in the summer. May is very quiet in all of Zermatt generally. The facilities, beds and cleanliness of this hostel are generally excellent. Furthermore, the food included in the price of the night is well worth the extra money. Recommended highly.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

HYO JIN KIM

11 May 2010 HYO JIN would recommend this property

Liked: I think this hostel is the best one among accomodations I have stayed in Switzerland. The staff are very friendly. I spend nice time here. Even though the price was a little bit high, they provide satisfying breakfast and dinner.

Disliked: HYO JIN left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Xing Yu Zhu

09 May 2010 Xing Yu would recommend this property

Liked: The place is well located with a good view of Matterhorn but is not easy to find with the information published on internet. If there is a map linking with the booking confirmation will not hard to find because it is around 10 min walk distance if you do not carry so much luggage.The price is value for money to some extent. Good that have both breakfast and dinner with good quality. Not so good that your locker have to pay, your wireless have to pay.

Disliked: Xing Yu left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

yuxi xiang

01 May 2010 yuxi would recommend this property

Liked: hostel is nice.but the location is too hard to find ,it does not have even a building number.it takes me 2 hours to find it!

Disliked: yuxi left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Jiajing Lou

28 April 2010 Jiajing would recommend this property

Liked: we lived in a room directly facing the Matterhorn. a very nice experience. Although the price is a little bit high, it contains dinner and breakfast. highly recommended!

Disliked: Jiajing left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

19 April 2010 Customer would recommend this property

Liked: We really enjoined the food!!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

02 March 2010 Customer would recommend this property

Liked: very good value for Zermatt

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

23 February 2010 Customer would recommend this property

Liked: My room had a fantastic view, the people were really friendly, the food was delicious and at night it was really quiet. The electric bus stops just 2min from the hostel, very handy to move around.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

26 January 2010 Customer would recommend this property

Liked: The FOOD

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Customer review

09 January 2010 Customer would recommend this property

Liked: in order to have the dinner you need to pay a 6 CHF membership fee. its really difficult to find the place because unless you have a ski pass you can't take a bus to near the hostel. walking is difficult as well as the road names are unclear. also internet is not free. however, they have pretty good entertainment facilities and the place is clean and the cheapest option available in zermatt.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

26 December 2009 Customer would recommend this property

Liked: The roof is too low~others are good

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

25 December 2009 Customer would recommend this property

Liked: it's nice

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andrew Jenkins

05 December 2009 Andrew would recommend this property

Liked: Fantastic meals! Breakfast was good (well as good as European breakfasts can be) and evening dinner was filling and varied (soup, salad, main course and sweet). They'd have easily cost CHF 20-30 in a cafe so to get them included with a CHF 55 room was awesome.One night there was only 5 of us in the hostel and they laid out the table and put on a fondue for us with free wine. It was a lovely touch.Only negatives were the noisy radiators (they sounded like a constantly refilling toilet), but being in a blokes' dorm the noise was drowned out by snoring at bed time.I was so impressed with the place I gave them a decent tip. And I've got no cash. And I'm normally really tight!

Disliked: Andrew left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Nancy Mendelsohn

27 October 2009 Nancy would recommend this property

Liked: Looking out the window at the Matterhorn. Comfy beds. Dinner and breakfast included and great value! Clean, good location.

Disliked: Nancy left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Chihiro Ishibashi

23 October 2009 Chihiro would recommend this property

Liked: we can see the beautiful mountain through the window of your room.what a wonderful sceanary it is!

Disliked: Chihiro left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

01 September 2009 Customer would recommend this property

Liked: Nice clean atmosphere and value for money

Disliked: Customer left no negative feedback.


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