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Reviews of Zermatt Youth Hostel

Hostel | Winkelmatten, Zermatt, Switzerland 3920

86.4% Overall Rating

152 out of 159 customers would recommend this property

Recent review (31/07/2013)

"The locker system was good and the breakfast was good. The front desk staff were very helpful."

Read all Zermatt Youth Hostel reviews

Facilities

  • Bar
  • Credit cards accepted
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Reception (limited hours)
  • Common area / room
  • Internet access in public areas
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.10

What's Included

  • Breakfast
  • Linen

Important Information

Prices correspond to guests with membercard. For those who do not have a member card you can purchase it: members card for one day CHF 6 per pers./night or CHF 12 - per family/night. Please do not reply to this e-mail. This message was generated automatically for your information. Hostel contact details zermatt@youthhostel.ch Tel: +41 27 967 23 20

Group booking?

Group of 15 or more traveling to Zermatt?

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86.4%

Overall Rating

152 out of 159 HostelBookers customers said that they would recommend 'Zermatt Youth Hostel'

Atmosphere
87.2%
Location
72.0%
Facilities
86.4%
Cleanliness
96.8%
Staff
88.0%
Value
80.8%
Safety
93.6%
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91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

03 August 2012 Customer would recommend this property

Liked: This is one of the best hostels I've ever stayed at. It is extremely well run with very helpful staff, and the facilities are excellent. I love having my own little outlet and light right next to the bed. Before coming here I hated the idea of having to pay for half-board, but it was totally worth it. The food is great for what you're paying. It would cost much more to get a decent healthy meal in Zermatt.

Disliked: I wish it was a bit closer to the center of town, but it's not really in a bad location.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 July 2012 Customer would recommend this property

Liked: The staff was very helpful and kind. They also serve great dinners which are included in you daily rate.

Disliked: Nothing

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

16 July 2012 Customer would recommend this property

Liked: cheapest in zermatt

Disliked: if u eat there u would not want to be a foodie

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 60% Value - 100%

Wing Kin Ng

With my spouse / partner

City break
Family Holiday
Sightseeing & culture

16 July 2012 Wing Kin would recommend this property

Liked: Nice staff and delicious meal.

Disliked: Not enough signage to the hostel from train station.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hedwig Hornstein-Weber

Alone

Relaxation/spa
Romantic getaway
Sightseeing & culture
Sports, adventure or outdoor activities

25 June 2012 Hedwig would recommend this property

Liked: Die Nähe zur Natur, zum Wald/Berg und gleichzeitig zur Stadt. Die freundlichen, hilfsbereiten Menschen an der Rezeption. Ich bin 62 Jahre alt und froh um gute menschliche Kontakte. Ich kam am 22.06. und fuhr am 24.06.12 zurück - kein Problem bei der Umbuchung - super! Das Essen war perfekt. Und die Betten (wichtig in meinem Alter) ebenso! Lockere Athmosphäre.

Disliked: Auf Grund meines Alters werde ich beim nächsten Mal maximal ein 2-Bett-Zi. wählen. Die Unruhe, die im Haus ab 22.00h größtenteils eingehalten wird, findet dann im Zimmer statt durch spät ankommende Gäste oder einfach junge Leute, die ungeniert ihre Taschen/Koffer durchwühlen und damit die Nachtruhe empfindlich stören. Aber das liegt an den einzelnen Gästen, nicht an Eurem System.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

clayton ross

Alone

Sports, adventure or outdoor activities

16 May 2012 clayton would recommend this property

Liked: Christian and the staff are great. Breakfast and dinner included.

Disliked: nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Justin Morris

Alone

City break

14 May 2012 Justin would recommend this property

Liked: Really friendly staff, free dinner and breakfast every day and free wifi (only works in Ground and 1st floors of main building though). Bedding provided, showers in each dorm which is great. Reading light and powerpoint next to each bunk also. Great hostel in Zermatt, would definitely stay again.

Disliked: A bit far out of the main part of Zermatt, high up on a hill near the ski lifts.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Andrew Barton

Alone

Sports, adventure or outdoor activities

08 May 2012 Andrew would recommend this property

Liked: friendly helpful staff and a good mix over skiers, ski tourers and tourists keen to see Zermatt and the Matterhorn

Disliked: A bit of an uphill hike from the town centre

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lauren gazen

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

28 April 2012 lauren would recommend this property

Liked: Everything. The staff were amazing. They went way above and beyond and were always cheerful. The meals they provided were enough to keep you fed for the entire day so you don't have to buy anything when your out other than a small snack. The beds were comfy. The view for my room was out of this world. Met some amazing travelers. Overall I think this was the best hostel I have ever stayed in.

Disliked: lauren left no negative feedback.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sports, adventure or outdoor activities

26 March 2012 Customer would recommend this property

Liked: Good location, friendly staff, but facilities were at a minimum. If you're here to ski, it's great because breakfast and dinner are included, which saves you a LOT of money in Switzerland!

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Mark Stevenson

Alone

Backpacking / gap year
Business / conference
Work / volunteering

18 January 2012 Mark would recommend this property

Liked: Excellent staff, Wi-fi in lobby and cafeteria, and good food.

Disliked: When walking it is a bit far and not a clear address, but still worth the trek.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

30 November 2011 Customer would recommend this property

Liked: Its location was beautiful and easy. The staff was great, and in reality I think it was a great deal because it included meals.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

19 November 2011 Customer would recommend this property

Liked: Clean and really good breakfast & dinner

Disliked: Wifi only available at reception. No kitchen

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

06 November 2011 Customer would recommend this property

Liked: The girl at the reception desk was very helpful. Everything in Switzerland is expensive, but compared to other places, the hostel was a good value considering. Loved the dinner and breakfast that were included. Very good! Also liked the free wifi, laundry facilities, free baggage watch after check out, etc. Room was clean and adequate for a good nights sleep.

Disliked: A little farther from the train station that I remembered! But otherwise no complaints!

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

02 September 2011 Customer would recommend this property

Liked: clean and good food!!

Disliked: it was not free

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

24 July 2011 Customer would recommend this property

Liked: My dorm window was like a picture frame of the Matterhorn. There is no better place to stay in Zermatt with a clear, unrestricted or blocked view of the Matterhorn. The meals (breakfast and dinner) are excellent too. Staff is friendly, dorms and bathrooms are clean. This hostel is excellent for those who want to hike, experience nature, eat well and get a good night's rest without a party atmosphere.

Disliked: Absolutely nothing. I have stayed here 4 times and would definitely stay again.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

11 July 2011 Customer would recommend this property

Liked: Awesome dinner, very clean, very comfortable

Disliked: nothing

80.0%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

19 June 2011 Customer would recommend this property

Liked: The view was good, the staff were very nice and helpful.

Disliked: none

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

14 June 2011 Customer would recommend this property

Liked: access to internet, breakfast

Disliked: location up on the hill

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

12 June 2011 Customer would recommend this property

Liked: eveything except location

Disliked: location

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 June 2011 Customer would recommend this property

Liked: They had buffet breakfast and dinner! It was also very clean!

Disliked: I must say that I totally hated the location of the hostel, but this is because we had heavy luggage.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Family Holiday
Sightseeing & culture

19 May 2011 Customer would recommend this property

Liked: Great meals included and wonderful views of the matterhorn ans surrounding area. Highly recommend!

Disliked: Nothing! Was great!

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 20% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

18 April 2011 Customer would recommend this property

Liked: facility and staff

Disliked: location

88.6%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

11 February 2011 Customer would recommend this property

Liked: Great facilities, clean and efficient service. Dinner and breakfast were really easy

Disliked: Lots of stairs

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Chui Lan Chan

Alone

Backpacking / gap year

13 November 2010 Chui Lan would recommend this property

Liked: Great location, good environment, delicious meal, nice room.

Disliked: The beds are next to each other for mix dorm.


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