Reviews of Matterhorn Hostel & Appartments

Schluhmattstrasse, Zermatt, VS, Switzerland 3920

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Customer Reviews & Ratings

64.8%

166 out of 224 HostelBookers customers said that they would recommend 'Matterhorn Hostel & Appartments'

Atmosphere
64.8%
Location
76.8%
Facilities
55.2%
Fun
68.0%
Staff
72.0%
Cleanliness
57.6%
Safety
62.4%
Value
61.6%

Customer Reviews: What did customers think about Matterhorn Hostel & Appartments?

What was the best part of your stay?
Date Matterhorn Hostel & Appartments Customer Reviews Overall Rating
23 November 2009
Vanessa Macias Fernandez

IT WAS SOOOOOOOOO MUCH FUN IN THIS GREAT HOSTEL..... Great value for your money. We met really nice people. Felt very safe. Every bed has his own big locker . Year round skiing and a very good Hiking infrastructure. The staff has a lot of maps and informations. Take the breakfast for 7 Franks, it is a good deal in this high end ski resort. Their is also a good, cheap English Pub/Restaurant in the same building, so you can safe a lot of money. Un sitio inolvidable en el medio de 20 picos encima de 4000m. IMPRESIONANTE. El Hostal esta en una antigua Casa de madera. Hay un Bar/Restaurante en el Bajo con muy buena comida y precios super razonable por este Resort de Lujo. Absolutamente recomendable. Un saludo

100%
21 November 2009
Customer review

Really nice place in one of the most famous ski resorts in Europe. A bargain for Zermatt, only 34 bucks a dormbed. Super friendly and helpful staff. Not bad as so many comments. I have had a super good time and I met a lot of nice peoples. Same street (5min. to walk) as the main Ski Gondola to the slopes and the Mt. Kleine Matterhorn (13000ft.) We went skiing and have had a great time at the Glacier and the slopes.

90%
02 November 2009
Alex Thomas

Arhhhh!!!! The horror!!!! D*** bed bugs won't dieeee!!!! Horror detailed: 1. Blankets which feel like pu**s - stupidly itchy hairy blankets all night!! - Where did they acquire these blankets from?!?!? Collected hairs from the barber's shop?? 2. Blood sucking bed bugs!! - Red swollen bite marks on every limb of my body. - B*****s decided they loved me so much they wanted to come home with me!! Arrrgggg!!! Currently quarentining goods. Apparently my fuzzy jacket makes for a good home - Their flat unsquishable cockroaches so they become your friend long time!! 3. Showers arrggg!! Painful experience!! - Start the shower, Ok - Burn yourself, ouch - Freeze your bum then burn it again, ouch - Light goes off... Bump head in the pitch black **Unhappy words here**.... - Finish pitch black shower, burn and freeze ritual and come out and walk up from downstairs. 4. Reception closed from 10 - 4 - People that arrived at 11 have a long wait in the smelly basement. Yay 5. But wait!! You can still gain a short term room anyway since the place is open from downstairs and rooms are unlockable!! 6. Breakfast didn't look too great for the price 7. Searching for the place!!! (10-15 mins from station) SINCE THEY DIDN'T PROVIDE ONE FOR YOU I SHALL FURBISH YOU WITH DIRECTIONS! - Walk straight up main street (past bars) until you reach the happy marmot statue (tastey drinking water) / church. - Take a left and cross river - At old Zermatt restaurant take 1st right and walk along the upper canal side 8. Microwaves are EXCELLENT VALUE at 2 CHF per plate to heat. Woohoo!! 9. "Kitchen" has no sink - Use the toilets Decent/ Expected stuff: 1. Free wifi 2. Cheapest place in zermatt 3. Good view of Matterhorn on the street outside hostel (non cloudy day!) - Then again almost everywhere in Zermatt has a good view of the Matterhorn - Pretty good if your homeless

32%
31 October 2009
Customer review

Great Value for Money, Great Location, cosy and tidy

92%
25 October 2009
Customer review

Location great, they had big lockers but the issue was that ANYONE can simply walk in off the street straight through the "closed" reception upstairs and into any room of choice. Plus we had bed bugs - big PHAT bed bugs, just don't leave your bag on the floor because it gets infested overnight.

65%
21 October 2009
Customer review

It is the cheapest in town, which is good, and the woman at the counter was super friendly. On the other hand, we woke up with bites from bugs, the showers were 3 flights of stairs away in the cold, cold basement, the lockers were old (though working), the "linens included" didn't include a cover sheet - just a fitted sheet and a wool blanket.

70%
12 October 2009
YAOGANG ZHANG

Its reli kinda a dirty place with bad security.. the doors cant be locked.. the location isnt that good like, still 15mins from the train station/ but one little secret that follow the street walking towards the hostel would be a very nice photo point for the matterhorn..

32%
04 October 2009
Customer review

the bed seems old, no kitchen and lift. I took about 30mins to find the hostel, there is no instruction and guide to find the hostel. which is not close to train station.

67%
03 October 2009
Stella Teo

The room that we stayed were very small and squeezy. Staff is not very friendly too.

55%
02 October 2009
Kevin Heiss

The hallways and staircases in the hostels were very tight (not much room especially with a bag). It's also a noisy hostel (wooden floors made a lot of noise when walking on them and you could hear everything through the walls that seperated the dorms).

67%
28 September 2009
Customer review

Good location, not far from the station, close to the centre and very near the mountains - close to the station of a cable car to Matterhorn. Reception could be open a little longer in the evening though.

70%
23 September 2009
Aryn Gabai

It was the cheapest place in town, which was good, because if it wasn't, it wouldn't be worth the money. The showers are poor, the "lockers" have shady locks at best, and the reception has poor hours. Plus, no kitchen and no place to safely store your bags prior to check-in or after check-out. One of the least recommended hostels I've been to.

50%
14 September 2009
Customer review

Everything is OK as the price, but one thing: It was so cold at night because we couldn't use heater!! I think main power switch is off, so all insides of house are cold. It's still fall, but they should turn the heaters!!! One girl was really freezing and I woke up 6times during sleeping...

72%
13 September 2009
Jimmy Pagliaro

Great view from the facilities. A bit dark and smelly in basement where tv room and showers are.

67%
19 August 2009
Customer review

Close access to the main gondola. Helpful staff and nice bar

82%
12 August 2009
Customer review

the showers where filthy, had to give CHF 25 each deposit for room key or a passport! breakfast was CHF 9 for some bread and jam - dont bother with that its a total rip off

55%
31 July 2009
Matthew Lukas

Great location, close to lifts..

77%
29 July 2009
Chi Su

Very close to Matterhorn

77%
24 July 2009
Customer review

clean but make sure you get out on time otherwise they will charge you for a whole extra night.

80%
23 June 2009
Customer review

Friendly staff, Nice place to stay in Zermatt. Close to the Matterhorn cablecar.

90%
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