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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 70%

Cleanliness 65%

Facilities 65%

Location 82%

Safety 69%

Staff 86%

Value 70%

Facilities

  • Late Check-out
  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Hair Dryers For Hire
  • Luggage Storage
  • Reception (limited hours)
  • Restaurant
  • Towels for hire

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 70%

Cleanliness 65%

Facilities 65%

Location 82%

Safety 69%

Staff 86%

Value 70%

Showing 1-10 of 80 reviews

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
25 May 2017

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Age Range:
25-30

Liked: The atmosphere of the house is perfect for Zermatt and gives you the feeling of living in an old traditional house. Staff was really friendly and helpful when asking for hiking or restaurant tips.

Customer would recommend this property

49% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 60%
  • Safety - 40%
  • Staff - 80%
  • Value - 20%
49% Overall Rating

Anonymous
26 Dec 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Age Range:
18-24

Liked: Friendly staffs working there...

Disliked: This hostel needs to work on hygiene and the price.... Does not worth the price.

60% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 20%
60% Overall Rating

Anonymous
26 Dec 2016

Travel Type:
With friends / other travellers

Trip Type:
Romantic getaway

Age Range:
18-24

Liked: There was a black labrador in the lobby

Disliked: Breakfast not included and its 8CHF. Not that bad overall but definetly not worth the money.

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 40%
63% Overall Rating

Anonymous
24 Sep 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: helpful staff

Disliked: it was very cold in rooms, in bathroom. Dining area is so small, reception doesn't work 24 hours.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 80%
54% Overall Rating

Anonymous
24 May 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: Value for the price, so far is the cheapest hostel can be found in this area.

Disliked: The check in and check out timing is weird You can only check in after 4pm and the wifi was not working.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Oct 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location

Disliked: Nothing

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
02 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice pillows

Disliked: I had a mouse running in the floorNo space at the roomsNo cleen feeling

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 80%
  • Safety - 20%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
17 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Most affordable place in Zermatt. Friendly staff.

Disliked: Shower drains were blocked which made showering disgusting (last persons hair and shampoo foam). There was mouse on showering room. Security was poor as anyone could walk in any room at any time, no room keys. Area seems safe but...Lastly one hygiene point: blankets offered were made of wool so they are very likely never cleaned. Happily i had my own sleeping bag!

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
46% Overall Rating

Anonymous
07 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals, Sports, adventure or outdoor activities

Liked: Location

Disliked: No locks on lockers

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Jun 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Old style building, location, helpful staff.

Customer would recommend this property

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