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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 71%

Cleanliness 68%

Facilities 68%

Location 85%

Safety 70%

Staff 86%

Value 75%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Late Check-out
  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Hair Dryers For Hire
  • Luggage Storage
  • Reception (limited hours)
  • Restaurant
  • Towels for hire

Purchasable Extras

  • Breakfast 7.93USD
  • Towel 1.98USD

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 71%

Cleanliness 68%

Facilities 68%

Location 85%

Safety 70%

Staff 86%

Value 75%

Showing 1-10 of 28 reviews

63% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 80%
  • Value - 40%
63% Overall Rating

Anonymous
24 Sep 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sports, adventure or outdoor activities

Age Range:
31-40

Liked: helpful staff

Disliked: it was very cold in rooms, in bathroom. Dining area is so small, reception doesn't work 24 hours.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 20%
  • Location - 80%
  • Safety - 40%
  • Staff - 60%
  • Value - 80%
54% Overall Rating

Anonymous
24 May 2016

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Age Range:
18-24

Liked: Value for the price, so far is the cheapest hostel can be found in this area.

Disliked: The check in and check out timing is weird You can only check in after 4pm and the wifi was not working.

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Oct 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location

Disliked: Nothing

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
02 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice pillows

Disliked: I had a mouse running in the floorNo space at the roomsNo cleen feeling

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 80%
  • Safety - 20%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
17 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Most affordable place in Zermatt. Friendly staff.

Disliked: Shower drains were blocked which made showering disgusting (last persons hair and shampoo foam). There was mouse on showering room. Security was poor as anyone could walk in any room at any time, no room keys. Area seems safe but...Lastly one hygiene point: blankets offered were made of wool so they are very likely never cleaned. Happily i had my own sleeping bag!

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
46% Overall Rating

Anonymous
07 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals, Sports, adventure or outdoor activities

Liked: Location

Disliked: No locks on lockers

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Jun 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Old style building, location, helpful staff.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
13 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Nice location and kind staff.

Disliked: Bathrooms were a little dirty, but otherwise nice hostel.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 40%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
66% Overall Rating

Anonymous
30 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: near to cable car station

Disliked: not so easy to find

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
30 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Nice staff

Customer would recommend this property

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