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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Late Check-out
  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Hair Dryers For Hire
  • Luggage Storage
  • Reception (limited hours)
  • Restaurant
  • Towels for hire

Purchasable Extras

  • Breakfast 8.66USD
  • Towel 2.16USD

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

Showing 1-10 of 33 reviews

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Oct 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Location

Disliked: Nothing

Customer would recommend this property

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 20%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
02 Oct 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice pillows

Disliked: I had a mouse running in the floorNo space at the roomsNo cleen feeling

54% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 40%
  • Location - 80%
  • Safety - 20%
  • Staff - 100%
  • Value - 60%
54% Overall Rating

Anonymous
17 Aug 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Most affordable place in Zermatt. Friendly staff.

Disliked: Shower drains were blocked which made showering disgusting (last persons hair and shampoo foam). There was mouse on showering room. Security was poor as anyone could walk in any room at any time, no room keys. Area seems safe but...Lastly one hygiene point: blankets offered were made of wool so they are very likely never cleaned. Happily i had my own sleeping bag!

Customer would recommend this property

46% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
46% Overall Rating

Anonymous
07 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Events / festivals, Sports, adventure or outdoor activities

Liked: Location

Disliked: No locks on lockers

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
23 Jun 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Old style building, location, helpful staff.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
13 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Nice location and kind staff.

Disliked: Bathrooms were a little dirty, but otherwise nice hostel.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 40%
  • Safety - 80%
  • Staff - 100%
  • Value - 60%
66% Overall Rating

Anonymous
30 Apr 2015

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: near to cable car station

Disliked: not so easy to find

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
30 Jan 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Nice staff

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 80%
  • Location - 100%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
80% Overall Rating

Anonymous
02 Jan 2015

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: By far the cheapest place to stay in Zermatt and by the way the only place to stay on budget.I booked on very short notice, payed 36 CHF for one night in an 8-bed-room. The next "cheapest" place available online was a room for more than 200 CHF.So if you have had other hostel experiences, at Zermatt hostel you will find a more or less average hostel.Staff was very nice, breakfast for 8 CHF was good value for money (all seen in the context of the Zermatt prices). Of course it was loud on a Friday night but that's the most normal thing in a backpacker hostel.Unfortunately they had issues with the boiler so warm water was not really available.Shit happens...

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
09 Nov 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Satellite tv with dvd

Disliked: No oven

Customer would recommend this property

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