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Reviews of Matterhorn Hostel & Appartments

Hostel | Schluhmattstrasse, Zermatt, Switzerland 3920

72.6% Overall Rating

232 out of 344 customers would recommend this property

Recent review (18/02/2014)

"-though basic, the breakfast was good -good location, easy walk to lifts -relatively cheap compared to other accomodation in Zermatt -nice restaurant/bar area"

Read all Matterhorn Hostel & Appartments reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant

Purchasable Extras

  • Breakfast USD 9.08
  • Towel USD 2.27

What's Included

  • Luggage Room
  • Linen

Important Information

Terms of cancellation: to 60 days before arrival = 25% of total amount to 30 days before arrival = 50% of total amount to 14 days before arrival = 75% of total amount less than 14 days before arrival = 100% of total amount

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

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72.6%

Overall Rating

232 out of 344 HostelBookers customers said that they would recommend 'Matterhorn Hostel & Appartments'

Atmosphere
67.2%
Location
92.8%
Facilities
57.6%
Cleanliness
73.6%
Staff
76.0%
Value
70.4%
Safety
70.4%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Eisam Patel

12 October 2008 Eisam would recommend this property

Liked: Nice friendly staff member, worth money. Few mins walk from train station.

Disliked: Eisam left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 40% Value - 40%

Melanie Artuso

08 October 2008 Melanie would recommend this property

Liked: Free internet, easy access to main centre.

Disliked: Melanie left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

19 August 2008 Customer would recommend this property

Liked: It is very closed to the cablecar station and the Internet was for free

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Peter Eastham

18 August 2008 Peter would recommend this property

Liked: Across town from the station, but Zermat is only small. Zermatt is an amazing place, so finding a hostel was lucky. View from my window was amazing. Breakfast was rather diappointing.

Disliked: Peter left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

17 August 2008 Customer would recommend this property

Liked: Good location! We could see the beautiful Alps from our windows. But the heater in our bedroom did not work, so it was extremely cold at night.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

25 July 2008 Customer would recommend this property

Liked: Cheap price in Zermatt, good location

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

10 July 2008

Liked: nice people running it.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Han Wang

02 July 2008 Han would recommend this property

Liked: have internet,clean

Disliked: Han left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 40%
Location - 60% Cleanliness - 80% Value - 80%

LoPing Chang

30 June 2008

Liked: Price

Disliked: LoPing left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

HANA KLEMPOVA

26 June 2008 HANA would recommend this property

Liked: location, nice stuff, friendly atmosphere

Disliked: HANA left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Caitlin Littlefield

24 June 2008 Caitlin would recommend this property

Liked: Well, it's tough to be unhappy in these mountains (despite how touristy Zermatt is). And the hostel is sorta tucked away in a quieter, less-trafficky location. Gerry was super helpful and friendly and the coffee was actually super good in the morning. The place was fairly well kept up and most of the rooms had a mini balcony. Other than that, there wasn't much common-room space (although I imagine once the bar/restaurant opens for the summer there will be).

Disliked: Caitlin left no negative feedback.

65.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

22 June 2008 Customer would recommend this property

Liked: Mostly the Friendliness of the staff

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

21 June 2008 Customer would recommend this property

Liked: The staff was awesome!

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Parin Tanawong

16 June 2008 Parin would recommend this property

Liked: The hostel is nice even it is a bit too old and the toilet was a bit smelly because the lacking of a ventilator. Shower rooms were enough for everyone in the hostel. Breakfast is very nice and the staffs were very friendly and cute...just the reception was too small (sometime people needed to stand on stairs waiting to be service).

Disliked: Parin left no negative feedback.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

12 June 2008 Customer would recommend this property

Liked: Lowest rate in Zermatt

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 80% Facilities - 60% Safety - 20%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

05 June 2008

Liked: Staff were friendly and location is fine

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Fung Tsui Yu Miranda

05 June 2008 Fung would recommend this property

Liked: Though it's a bit far from the train station, you can easily take photos with Matterhorn once you get out of the hostel...

Disliked: Fung left no negative feedback.

51.4%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

17 May 2008

Liked: location

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

02 May 2008 Customer would recommend this property

Liked: The reception guy was very helpfull and kind!The only thing I think the hostel could improve a litle bit with the cleaning of the floor and the facilities of the kitchen! Everything elses was good!

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

William Dotson

30 April 2008 William would recommend this property

Liked: Decent location.

Disliked: William left no negative feedback.

82.9%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Cheng Hui Liu

06 April 2008 Cheng Hui would recommend this property

Liked: the bed is really comfortable...

Disliked: Cheng Hui left no negative feedback.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 40% Value - 60%

Scott Metherell

10 March 2008 Scott would recommend this property

Liked: safe and close to lifts. They only give you a wool blanket and a pillow though so if you want something more you will have to bring a sleeping bag or an extra sheet

Disliked: Scott left no negative feedback.

60.0%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

26 February 2008

Liked: free internet computer and wifi.

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

John Carter

17 February 2008 John would recommend this property

Liked: Clean, comfortable and convenient

Disliked: John left no negative feedback.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Jennie Stillman

11 February 2008 Jennie would recommend this property

Liked: The staff were very knowledgeable, fun and friendly.

Disliked: Jennie left no negative feedback.


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