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Reviews of Matterhorn Hostel & Appartments

Hostel | Schluhmattstrasse, Zermatt, Switzerland 3920

77.3% Overall Rating

244 out of 359 customers would recommend this property

Recent review (31/08/2014)

josh rose thinks…

"Micheal Zussman. Really nice and funny guy and he remembered the names of all the guests. Made the stay much more welcoming."

Read all Matterhorn Hostel & Appartments reviews

Facilities

  • Bar
  • Credit cards accepted
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Restaurant

Purchasable Extras

  • Breakfast USD 8.39
  • Towel USD 2.10

What's Included

  • Luggage Room
  • Linen

Important Information

Terms of cancellation: to 60 days before arrival = 25% of total amount to 30 days before arrival = 50% of total amount to 14 days before arrival = 75% of total amount less than 14 days before arrival = 100% of total amount

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

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77.3%

Overall Rating

244 out of 359 HostelBookers customers said that they would recommend 'Matterhorn Hostel & Appartments'

Atmosphere
74.4%
Location
91.2%
Facilities
68.8%
Cleanliness
75.2%
Staff
78.4%
Value
79.2%
Safety
73.6%
Refine your results Showing 219 of 233 reviews Previous   1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9   Next
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74.3%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

14 September 2009 Customer would recommend this property

Liked: Everything is OK as the price, but one thing: It was so cold at night because we couldn't use heater!! I think main power switch is off, so all insides of house are cold. It's still fall, but they should turn the heaters!!! One girl was really freezing and I woke up 6times during sleeping...

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 40% Value - 60%

Jimmy Pagliaro

13 September 2009 Jimmy would recommend this property

Liked: Great view from the facilities. A bit dark and smelly in basement where tv room and showers are.

Disliked: Jimmy left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

19 August 2009 Customer would recommend this property

Liked: Close access to the main gondola. Helpful staff and nice bar

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

12 August 2009

Liked: the showers where filthy, had to give CHF 25 each deposit for room key or a passport! breakfast was CHF 9 for some bread and jam - dont bother with that its a total rip off

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Matthew Lukas

31 July 2009 Matthew would recommend this property

Liked: Great location, close to lifts..

Disliked: Matthew left no negative feedback.

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Chi Su

29 July 2009 Chi would recommend this property

Liked: Very close to Matterhorn

Disliked: Chi left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

24 July 2009 Customer would recommend this property

Liked: clean but make sure you get out on time otherwise they will charge you for a whole extra night.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

23 June 2009 Customer would recommend this property

Liked: Friendly staff, Nice place to stay in Zermatt. Close to the Matterhorn cablecar.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 40%

Patrick Parham

02 June 2009 Patrick would recommend this property

Liked: It was close to what I wanted to see

Disliked: Patrick left no negative feedback.

54.3%
Atmosphere - 100% Staff - 20% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

16 May 2009 Customer would recommend this property

Liked: the staff yesterday was not kind and friendly,lack of hotwater and the locker is out of use.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Dennis Bebie

20 January 2009 Dennis would recommend this property

Liked: The locker in the room is large and there is a fun bar

Disliked: Dennis left no negative feedback.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

David Leviseur

22 December 2008 David would recommend this property

Liked: Good location very near Matterhorn Express Lift (the main one) and also Papperla/Schneewittchen. Also small supermarket c. 200m away. For Zermatt unbelievably cheap. Only two real (and minor) negatives: ski room shuts between 11am and 4pm so if you miss the window you can't get your skis out and showers (although well-maintained and with better than normal privacy) have to be held in hand while in use.

Disliked: David left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

20 December 2008 Customer would recommend this property

Liked: great location, staff were very helpful and friendly

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

17 November 2008 Customer would recommend this property

Liked: Cheap, good location.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Eisam Patel

12 October 2008 Eisam would recommend this property

Liked: Nice friendly staff member, worth money. Few mins walk from train station.

Disliked: Eisam left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 40% Value - 40%

Melanie Artuso

08 October 2008 Melanie would recommend this property

Liked: Free internet, easy access to main centre.

Disliked: Melanie left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

19 August 2008 Customer would recommend this property

Liked: It is very closed to the cablecar station and the Internet was for free

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Peter Eastham

18 August 2008 Peter would recommend this property

Liked: Across town from the station, but Zermat is only small. Zermatt is an amazing place, so finding a hostel was lucky. View from my window was amazing. Breakfast was rather diappointing.

Disliked: Peter left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

17 August 2008 Customer would recommend this property

Liked: Good location! We could see the beautiful Alps from our windows. But the heater in our bedroom did not work, so it was extremely cold at night.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

25 July 2008 Customer would recommend this property

Liked: Cheap price in Zermatt, good location

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 40% Value - 40%

Customer review

10 July 2008

Liked: nice people running it.

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Han Wang

02 July 2008 Han would recommend this property

Liked: have internet,clean

Disliked: Han left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 40%
Location - 60% Cleanliness - 80% Value - 80%

LoPing Chang

30 June 2008

Liked: Price

Disliked: LoPing left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

HANA KLEMPOVA

26 June 2008 HANA would recommend this property

Liked: location, nice stuff, friendly atmosphere

Disliked: HANA left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Caitlin Littlefield

24 June 2008 Caitlin would recommend this property

Liked: Well, it's tough to be unhappy in these mountains (despite how touristy Zermatt is). And the hostel is sorta tucked away in a quieter, less-trafficky location. Gerry was super helpful and friendly and the coffee was actually super good in the morning. The place was fairly well kept up and most of the rooms had a mini balcony. Other than that, there wasn't much common-room space (although I imagine once the bar/restaurant opens for the summer there will be).

Disliked: Caitlin left no negative feedback.


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