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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Games Room
  • Hair Dryers For Hire
  • Internet Access
  • Luggage Storage
  • Restaurant
  • Towels for hire

Purchasable Extras

  • Breakfast 8.94USD
  • Towel 2.24USD

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

Showing 41-33 of 33 reviews

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
28 Sep 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: The location was great, a quick 10 5/10 minute walk from the train station. The staff were very helpful in giving local information and any other needs

Disliked: the lockers were a bit on the narrow side, which was a bit of a problem for my rucksack, but for personal belongings like laptop/money etc, it was ideal. It was somewhere secure to store valuables - which is always a boost

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 80%
  • Safety - 60%
  • Staff - 100%
  • Value - 60%
69% Overall Rating

Anonymous
21 Sep 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, Romantic getaway, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Accessible to walking to all of Zermatt.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
13 Sep 2012

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year

Liked: Good location, walking distance from train station.

Disliked: only one power point in an 8 bed dorm

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
18 Aug 2012

Travel Type:
With friends / other travellers

Trip Type:
Sports, adventure or outdoor activities

Liked: It was nice

Disliked: beds were very hard

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 80%
94% Overall Rating

Anonymous
04 Aug 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Pretty much like a mountain hut.

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
23 Jul 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location was good, the reviewer who said that it was super far from the train station must weigh 300 pounds or something. It's less than a 10 minute walk, if that. Atmosphere was decent. No issues with the staff. Pretty clean showers and toilets. Free lockers, wifi, and computer. Cheapest place in Zermatt.

Disliked: As other reviewers have stated the building is pretty old so it's not well insulated against noise. The bunk beds in dorms are metal and not very stable so they shake violently whenever your bunkmate rolls over. My lockers had a large nail/staple sticking out of it so I took a huge chunk out of my finger while attempting to feel for the lock at night.

Customer would recommend this property

66% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 80%
  • Safety - 40%
  • Staff - 100%
  • Value - 60%
66% Overall Rating

Anonymous
10 Jul 2012

Travel Type:
With my spouse / partner

Trip Type:
Sports, adventure or outdoor activities

Liked: Staff were friendly and helpful

Disliked: Shaby and the showers were down a circular stairs the staff upgraded us to a six dorm for more space but broken lockers and only a worn out blanket for bedding. More suited to young backpackers and apri skiers.

29% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 20%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
29% Overall Rating

Anonymous
03 Jul 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: Nothing

Disliked: The bunk bed is dangerous! There didn't have any safe rail at two side, u may fall when u sleep on the top of bunk! The location is very far with train station. if u arrival zermatt to late, there is no bus after 7:30pm, u need to walk around 45 mins! The bed is dirty! The share bathroom just at the ground floor and didn't have tolet at every floor! And u need to left your pass board at the receiption!

Customer would recommend this property


The property's response is

In which hostel have you been??? Our hostel is about 15 minutes to walk from the train station. All beds are cleaned after every check out. you dont have to leave your passport as an key deposit, you also can leave a money bill in francs, euros, dollars ....

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
89% Overall Rating

Anonymous
26 Jun 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: FIrst of all Switzerland is crazy expensive!!! This hostel offered great accomodations for an even better price for Switzerland standards. It cost the same amount for staying one night at the hostel as it did for one pizza at a restaurant. Despite other reviews we really loved this hostel and its swiss charm and character. Its like staying in an old ski lodge and couldn't be a better location. At the base of hundreds of hikes and right by the river that follows through town. They have a great happy hour and met some amazing travels while staying here. Definitely would recommend. And do the Matterhorn travel hike all the way to the end...It will blow your mind!!

Disliked: Staff could have been a bit friendlier and could add a few things to the kitchen area since food is soooo expensive there. Even a hot plate and a few pots would be great :)

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
21 Jun 2012

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture, Sports, adventure or outdoor activities

Liked: Good price for expensive Zermatt. Nice mountain views from the verandah. Within reasonable walking distance of the station. Many pleasant walks, and close to the unforgettable Matterhorn cable car. Breakfast was sufficient.

Disliked: Needs more power points for charging phones (there was only 1). Felt a bit cramped, especially with the bathroom and toilet usage. Gets quite noisy. It's fine for a night, but given that Zermatt is concentrated and expensive, I might consider staying further down the valley if I return again.

Customer would recommend this property

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