Reviews of Matterhorn Hostel & Appartments

Schluhmattstrasse, Zermatt, Switzerland 3920

See all Zermatt hostels
52.8%

203 out of 303 HostelBookers customers said that they would recommend 'Matterhorn Hostel & Appartments'

Atmosphere
48.0%
Location
76.8%
Facilities
43.2%
Cleanliness
54.4%
Staff
52.8%
Value
44.8%
Safety
49.6%

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68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

04 October 2009

Liked: the bed seems old, no kitchen and lift. I took about 30mins to find the hostel, there is no instruction and guide to find the hostel. which is not close to train station.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 40% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 40%

Stella Teo

03 October 2009

Liked: The room that we stayed were very small and squeezy. Staff is not very friendly too.

Disliked: Stella left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Kevin Heiss

02 October 2009 Kevin would recommend this property

Liked: The hallways and staircases in the hostels were very tight (not much room especially with a bag). It's also a noisy hostel (wooden floors made a lot of noise when walking on them and you could hear everything through the walls that seperated the dorms).

Disliked: Kevin left no negative feedback.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 80% Value - 40%

Customer review

28 September 2009 Customer would recommend this property

Liked: Good location, not far from the station, close to the centre and very near the mountains - close to the station of a cable car to Matterhorn. Reception could be open a little longer in the evening though.

Disliked: Customer left no negative feedback.

45.7%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 40% Value - 60%

Aryn Gabai

23 September 2009

Liked: It was the cheapest place in town, which was good, because if it wasn't, it wouldn't be worth the money. The showers are poor, the "lockers" have shady locks at best, and the reception has poor hours. Plus, no kitchen and no place to safely store your bags prior to check-in or after check-out. One of the least recommended hostels I've been to.

Disliked: Aryn left no negative feedback.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

14 September 2009 Customer would recommend this property

Liked: Everything is OK as the price, but one thing: It was so cold at night because we couldn't use heater!! I think main power switch is off, so all insides of house are cold. It's still fall, but they should turn the heaters!!! One girl was really freezing and I woke up 6times during sleeping...

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 40% Value - 60%

Jimmy Pagliaro

13 September 2009 Jimmy would recommend this property

Liked: Great view from the facilities. A bit dark and smelly in basement where tv room and showers are.

Disliked: Jimmy left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

19 August 2009 Customer would recommend this property

Liked: Close access to the main gondola. Helpful staff and nice bar

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 20% Value - 60%

Customer review

12 August 2009

Liked: the showers where filthy, had to give CHF 25 each deposit for room key or a passport! breakfast was CHF 9 for some bread and jam - dont bother with that its a total rip off

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Matthew Lukas

31 July 2009 Matthew would recommend this property

Liked: Great location, close to lifts..

Disliked: Matthew left no negative feedback.

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 80%

Chi Su

29 July 2009 Chi would recommend this property

Liked: Very close to Matterhorn

Disliked: Chi left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

24 July 2009 Customer would recommend this property

Liked: clean but make sure you get out on time otherwise they will charge you for a whole extra night.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

23 June 2009 Customer would recommend this property

Liked: Friendly staff, Nice place to stay in Zermatt. Close to the Matterhorn cablecar.

Disliked: Customer left no negative feedback.

71.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 40%

Patrick Parham

02 June 2009 Patrick would recommend this property

Liked: It was close to what I wanted to see

Disliked: Patrick left no negative feedback.

54.3%
Atmosphere - 100% Staff - 20% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

16 May 2009 Customer would recommend this property

Liked: the staff yesterday was not kind and friendly,lack of hotwater and the locker is out of use.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Dennis Bebie

20 January 2009 Dennis would recommend this property

Liked: The locker in the room is large and there is a fun bar

Disliked: Dennis left no negative feedback.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

David Leviseur

22 December 2008 David would recommend this property

Liked: Good location very near Matterhorn Express Lift (the main one) and also Papperla/Schneewittchen. Also small supermarket c. 200m away. For Zermatt unbelievably cheap. Only two real (and minor) negatives: ski room shuts between 11am and 4pm so if you miss the window you can't get your skis out and showers (although well-maintained and with better than normal privacy) have to be held in hand while in use.

Disliked: David left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

20 December 2008 Customer would recommend this property

Liked: great location, staff were very helpful and friendly

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

17 November 2008 Customer would recommend this property

Liked: Cheap, good location.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Eisam Patel

12 October 2008 Eisam would recommend this property

Liked: Nice friendly staff member, worth money. Few mins walk from train station.

Disliked: Eisam left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 40% Cleanliness - 40% Value - 40%

Melanie Artuso

08 October 2008 Melanie would recommend this property

Liked: Free internet, easy access to main centre.

Disliked: Melanie left no negative feedback.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

19 August 2008 Customer would recommend this property

Liked: It is very closed to the cablecar station and the Internet was for free

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Peter Eastham

18 August 2008 Peter would recommend this property

Liked: Across town from the station, but Zermat is only small. Zermatt is an amazing place, so finding a hostel was lucky. View from my window was amazing. Breakfast was rather diappointing.

Disliked: Peter left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

17 August 2008 Customer would recommend this property

Liked: Good location! We could see the beautiful Alps from our windows. But the heater in our bedroom did not work, so it was extremely cold at night.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

25 July 2008 Customer would recommend this property

Liked: Cheap price in Zermatt, good location

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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