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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 71%

Cleanliness 68%

Facilities 68%

Location 85%

Safety 70%

Staff 86%

Value 75%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Late Check-out
  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Hair Dryers For Hire
  • Luggage Storage
  • Reception (limited hours)
  • Restaurant
  • Towels for hire

Purchasable Extras

  • Breakfast 8.24USD
  • Towel 2.06USD

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 71%

Cleanliness 68%

Facilities 68%

Location 85%

Safety 70%

Staff 86%

Value 75%

Showing 31-30 of 30 reviews

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
10 Sep 2013

Travel Type:
Alone

Trip Type:
Events / festivals, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: It was in a very good place, in the town. The breakfast was superb! Really got more breakfast than expected, although it is not included in the price.

Disliked: There were no showers or at least I didn't find any. The room was a bit too cold during the night.

Customer would recommend this property


The property's response is

We have here in our Hostel 8 different showers and there are right downstairs in the same buillding. Heating is working in all rooms.
Regards
Philipp

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
27 Jul 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Relaxation / spa, Shopping, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: it's really good, the location is a little bit far from the train station, walk 10-15mins. the facilities are basic.

Disliked: it's not so clean

Customer would recommend this property

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
60% Overall Rating

Anonymous
14 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Relaxation / spa, Sightseeing & culture

Liked: The place was really easy to locate with a fantastic view of the Matterhorn all the way enroute. Sparky's restaurant within the hostel had really friendly and helpful staff unlike the one at the reception of the hostel. Place is clean as describe and had a good wifi network as well as computer for the guests to use. Provided plenty of utensils for the guests to use.

Disliked: There were very very view power plugs. Specifically only ONE in a room of 6 backpackers. I'm sure after an entire day of traveling everyone would have to charge either mobile or camera at least so one is impossible to share. The showers are located many floors down, with close to zero amount of hot water so people basically showered in ice cold water or they rather wipe themselves at the sink where there is at least some warm water. Toilet was very limited as well.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
12 Jul 2013

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Very good location!

Disliked: No area to relax outside

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 80%
69% Overall Rating

Anonymous
17 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Sports, adventure or outdoor activities

Liked: very good location

Disliked: building very run-down needs refurbishment

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
71% Overall Rating

Anonymous
29 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: really good location

Disliked: the price is too high and the room is too cold in December

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
24 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Romantic getaway, Sightseeing & culture

Liked: The bar is perfect.

Disliked: A little expensive.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
57% Overall Rating

Anonymous
19 Dec 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Easy to find and short walk to main sights/bars, due mainly to Zermatt being small! There's a bar which looked good but I didn't get chance!

Disliked: Cramped dorms, very little space for your gear especially as many people have skis etc. Not hostel's fault but the room was so hot could barely breathe let alone sleep cos someone put radiator on full. Showers are downstairs and not the best.

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
31% Overall Rating

Anonymous
24 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Sports, adventure or outdoor activities

Liked: nothing apart from location.

Disliked: everything. staff were miserable.

43% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
43% Overall Rating

Anonymous
23 Nov 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities, Work / volunteering

Liked: Good location. Very little else though.

Disliked: It has no kitchen or drying room, the beds are uncomfortable and the rooms are poorly laid out so getting ready in the morning is a nightmare if there's more than one of you.

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