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Reviews of The Matterhorn Hostel Zermatt Zermatt Hostel

Schluhmattstrasse 32, Zermatt, Switzerland

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

What's Included

  • Linen
  • Luggage Room

Facilities

  • Late Check-out
  • Lockers
  • Bar
  • Bicycle Parking
  • Breakfast Not Included
  • Cafe
  • Card Phones
  • Common Room
  • Free Internet Access
  • Hair Dryers For Hire
  • Luggage Storage
  • Reception (limited hours)
  • Restaurant
  • Towels for hire

Purchasable Extras

  • Breakfast 8.62USD
  • Towel 2.15USD

Important Information

Terms of cancellation:
to 60 days before arrival = 25% of total amount
to 30 days before arrival = 50% of total amount
to 14 days before arrival = 75% of total amount
less than 14 days before arrival = 100% of total amount

Not Included: Tourist tax: 2.50CHF per person, per night

Check-in / Check-out

Earliest check-in: 16:00

Latest Check-out: 11:00

Policies

  • Credit Cards Accepted
  • No Curfew
  • Taxes Not Included

Group booking?

Group of 15 or more traveling to Zermatt?

Contact us directly

Atmosphere 74%

Cleanliness 67%

Facilities 70%

Location 86%

Safety 73%

Staff 86%

Value 77%

Showing 31-33 of 33 reviews

60% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 80%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
60% Overall Rating

Anonymous
14 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Relaxation / spa, Sightseeing & culture

Liked: The place was really easy to locate with a fantastic view of the Matterhorn all the way enroute. Sparky's restaurant within the hostel had really friendly and helpful staff unlike the one at the reception of the hostel. Place is clean as describe and had a good wifi network as well as computer for the guests to use. Provided plenty of utensils for the guests to use.

Disliked: There were very very view power plugs. Specifically only ONE in a room of 6 backpackers. I'm sure after an entire day of traveling everyone would have to charge either mobile or camera at least so one is impossible to share. The showers are located many floors down, with close to zero amount of hot water so people basically showered in ice cold water or they rather wipe themselves at the sink where there is at least some warm water. Toilet was very limited as well.

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
86% Overall Rating

Anonymous
12 Jul 2013

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities

Liked: Very good location!

Disliked: No area to relax outside

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 40%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 80%
69% Overall Rating

Anonymous
17 Jun 2013

Travel Type:
With my spouse / partner

Trip Type:
Sports, adventure or outdoor activities

Liked: very good location

Disliked: building very run-down needs refurbishment

Customer would recommend this property

71% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 100%
  • Safety - 80%
  • Staff - 60%
  • Value - 60%
71% Overall Rating

Anonymous
29 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: really good location

Disliked: the price is too high and the room is too cold in December

Customer would recommend this property

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
89% Overall Rating

Anonymous
24 Dec 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Romantic getaway, Sightseeing & culture

Liked: The bar is perfect.

Disliked: A little expensive.

Customer would recommend this property

57% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 60%
  • Facilities - 40%
  • Location - 60%
  • Safety - 60%
  • Staff - 80%
  • Value - 60%
57% Overall Rating

Anonymous
19 Dec 2012

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: Easy to find and short walk to main sights/bars, due mainly to Zermatt being small! There's a bar which looked good but I didn't get chance!

Disliked: Cramped dorms, very little space for your gear especially as many people have skis etc. Not hostel's fault but the room was so hot could barely breathe let alone sleep cos someone put radiator on full. Showers are downstairs and not the best.

31% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 100%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
31% Overall Rating

Anonymous
24 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Sports, adventure or outdoor activities

Liked: nothing apart from location.

Disliked: everything. staff were miserable.

43% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 40%
43% Overall Rating

Anonymous
23 Nov 2012

Travel Type:
Alone

Trip Type:
Sports, adventure or outdoor activities, Work / volunteering

Liked: Good location. Very little else though.

Disliked: It has no kitchen or drying room, the beds are uncomfortable and the rooms are poorly laid out so getting ready in the morning is a nightmare if there's more than one of you.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
09 Nov 2012

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Cheap

Disliked: nothing

Customer would recommend this property

34% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 20%
  • Facilities - 20%
  • Location - 80%
  • Safety - 20%
  • Staff - 60%
  • Value - 20%
34% Overall Rating

Anonymous
08 Nov 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities

Liked: proximity to ski lifts. good sized lockers, tough for steep deposit. good wifi usually.

Disliked: everything else. my room smelled like rotting olives, no matter how long I left the window open., the bed was a 4 inch foam pad on the bunk bars, so you could feel every bar, and a horrible itchy blanket. reception is only from 4 pm to 9 pm after checkout hours, yet they leave the hostel doors unlocked all night, and dont give you keys to lock your room. not worth the price. worst hostel I have ever stayed in, and even locals tell you not top go. however, on a tight budget, zermatt is expensive, but better to find people to share a nicer place with.

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