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Reviews of Apartamentos San Antonio

Apartment | Calle Campino, 28, Icod de los Vinos, Tenerife, Spain 38430

79.4% Overall Rating

8 out of 10 customers would recommend this property

Recent review (16/04/2013)

"The rooms are spacious and nicely decorated, very clean. If looking for a cheap place to stay and not bothered by traffic noise outside (or have your ear plugs!) then it could be ok."

Read all Apartamentos San Antonio reviews

Facilities

  • Credit cards accepted
  • Internet / Wi-Fi
  • Safety deposit
  • 24 hour hot showers
  • Washing machines

What's Included

  • Luggage Room
  • Linen
  • Towel

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Group of 15 or more traveling to Tenerife?

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79.4%

Overall Rating

8 out of 10 HostelBookers customers said that they would recommend 'Apartamentos San Antonio'

Atmosphere
86.0%
Location
68.0%
Facilities
78.0%
Cleanliness
80.0%
Staff
80.0%
Value
80.0%
Safety
84.0%
Refine your results Showing 4 of 9 reviews
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48.6%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 80%
Location - 20% Cleanliness - 80% Value - 40%

Customer review

With my spouse / partner

Beach / sunbathing
Romantic getaway
Shopping
Sports, adventure or outdoor activities

16 April 2013

Liked: The rooms are spacious and nicely decorated, very clean. If looking for a cheap place to stay and not bothered by traffic noise outside (or have your ear plugs!) then it could be ok.

Disliked: EXTREMELY NOiSY HOTEL and RUDE OWNERS BEWARE! We booked the studio online via hostelbookers. When we arrived the owner requested payment in advance, then after we had paid, we were told that due to overbooking our room, we would be given a different (bigger) room and we would also have to move on the last night to a different room. When we checked in to the room we were exhausted as we had just arrived on a delayed early morning flight. We noticed that the traffic going past the hotel is constant, and very noisy, particularly as the property is on a junction which is on a steep hill, so you can not only hear the cars going past but can hear them revving and struggling to get up the hill. It is not peaceful at all and the windows although double glazed are not sufficient to drown out the noise. You can also hear the traffic from the roof terrace area. After checking in and realising the levels of traffic noise, we called the owner (as they had already left) and complained as we felt that the initial room we booked would have been quiter as it was on the first floor not the ground floor, however they did not want to know and told us it was the same in all of the rooms and we must be senstive to the noise. We agreed to stay for one night and see how it was, and wait to speak to them in person in the morning, as they were unable to come to the hotel to work something out with us. After an unpeaceful night we met them in the morning they refused to accept there was a problem, told us they could not do anything and would not refund any money even if we leave. We were polite and understand they are running a business so happy to work something out - part refund so we could go somewhere else or move rooms - but the owner was very defensive and rude. We could see we were getting no-where so we asked for an "HOJA DE RECLAMACIONES" which is a complaint form that all hotels, restaurants etc in Spain must keep on their premises/ They told us they did not have one. This is ILLEGAL and completely unacceptable as it is a requirement to have these forms and if a business will not give you them then you call the police. We told them they must have one as it is a legal requirement, they told us again they do not have one. We stood our ground and eventually the other owner came out all smiles and refunded us for part of our stay (we had to pay for one night plus cleaning). It is not the kind of way you want to start your holiday.

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Romantic getaway

22 December 2011 Customer would recommend this property

Liked: Really nice apartments in rural style, sea view balcony, was a pleasure to stay here!

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

03 August 2011 Customer would recommend this property

Liked: ciao

Disliked: very good

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing

09 June 2011 Customer would recommend this property

Liked: m

Disliked: Only problem was the moldy smell in the apartement. Awesome place but this is really a problem for the respiratory system, if you are sensitive to such things.