Reviews of Mrs Pepa

Juan de Vera 20, Escalera 1, Seville, Spain 41003

72.3%

48 out of 65 HostelBookers customers said that they would recommend 'Mrs Pepa'

Atmosphere
62.4%
Location
76.0%
Facilities
59.2%
Cleanliness
82.4%
Staff
76.8%
Value
72.8%
Safety
76.8%

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60.0%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

Events / festivals
Family Holiday
Partying / nightlife
Romantic getaway
Sightseeing & culture

03 January 2012 Customer would recommend this property

Liked: The heater worked very well. They had parking in a secure lot I could see from my window. It was 10e a night, but that's reasonable. The staff was very friendly and the room was clean.

Disliked: I booked a private room for 2 and got a room with 2 twin beds. I didn't realize this would be the case and I was hoping they would switch our room after realizing we were a couple, but it wasn't that big of a deal. As previously mentioned in older reviews, their wasn't always toilet paper, so bring a spare roll. The only other thing that was a bit strange was that we couldn't keep our room key. We had to give it to the staff every time we left the building which made me feel a bit uneasy about leaving my stuff, but nothing was stolen.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

As a family with children

Family Holiday

17 September 2011

Liked: parking facility

Disliked: too hot during summer, need air conditioning

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Sightseeing & culture

29 June 2011

Liked: Nothing

Disliked: DO NOT STAY HERE! I don't really know where to start. Not a good location, hard to find and far from the center of town. I am not picky, I always stay in hostels and have no problem sharing a bathroom, but this place was unreasonable. First of all, be warned that your room may not be in the same building as where you check in. I was worried when we went to check in and the man at the front desk made us leave our passports while he took us to a building two doors down from the actual hostel. He showed us our room and then we watched him checked the bathroom, tried the toilet, and it did not flush, but he just closed the door and said okay. When we went back to tell him the bathroom was not working he acted surprised. We asked if we could be put in a room upstairs with the working bathroom and he said they were all full but he would fix the one on our floor. I understand if the toilet wasn't working, but at least leave a sign so people don't use it. At this point he had had out passports for an hour and we were going to be late for a show, but said that he needed more time to copy them. I refused to leave till he gave us our passports back, which he was very unpleasant about. He asked us if we would like to pay upon check in or check out. Since we were already late for our show due to waiting on him to copy our passports we said we would pay at check out. When we got back the bathroom had been fixed and we thought things were looking up, until someone POUNDED ON OUR DOOR AT 2 AM. It was the guy from the front desk demanding that we pay him, we never got a clear answer why it was so urgent. After he left I went to use the restroom and there were two drunk girl in the bathroom, one peeing in the shower because the toilet did not work AGAIN. If you are traveling to Sevilla in the summer it is hot at there is not air conditioning int he building so the whole place smelled like the inside of an outhouse by morning after several people had used the un-flushable toilet. We told the man at the front desk, a different man who turned out to be the owner, about the bathroom and that it was pretty unsanitary to let people use a bathroom that doesn't work, and not really reasonable to have 16 people sharing one bathroom upstairs. He said there weren't 16 people because the rooms were not all full upstairs, meaning the guy at the desk the previous night had lied to us about the rooms being full, and that he had sent someone to get our payment int he middle of the night because he thought we were going to leave without paying... He said several unpleasant things to us and finally my mom and I just left while he was still yelling at us. I was really glad my mom did not speak spanish so she didn't have to hear the things he was saying. I hardly ever take the time to write long reviews, but I really want people to avoid the same horrible experience we had. It was the only bad hostel we stayed in of the 5 we visited throughout Spain.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vladimir Avadanei

As a family with children

City break
Family Holiday
Sightseeing & culture

06 June 2011 Vladimir would recommend this property

Liked: N/A

Disliked: N/A

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Sebastiano Barbieri

With my spouse / partner

Sightseeing & culture

10 April 2011 Sebastiano would recommend this property

Liked: good location - close to train and bis stations and a 15min walk to the main sights room was clean, although they could hang something on those bare walls... come on, a couple of IKEA posters are not that expensive ;) friendly staff

Disliked: room walls are very thin, given that most spanish guests don't go to bed before 2... don't choose this place if you have problems falling asleep we shared one bathroom with one sink/toilet//shower with a couple of other rooms (one with around 6 guys in it), I guess it gets cleaned once a day, so sometimes it wasn't very clean. One day there was no toilet paper either. all in all I'd probably recommend this place if you're travelling alone/in a group and are not too picky about cleanliness... if you're with your partner choose this place if you want to keep it cheap, but there might be better alternatives

74.3%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

City break

31 December 2010 Customer would recommend this property

Liked: The staff were really friendly and gave us some tips on the city.

Disliked: You had to leave your room key in reception, ring the bell to get out and to get into the building. At times we had to wait a while for someone to open the door.

57.1%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture
Shopping
Family Holiday

29 October 2010

Liked: the property was quite quiet and clean.

Disliked: The host (i don't know his name) was not helpful nor kind. I didn't know there was no elevator in the building because many hostels have it. I just stayed at a very nice hostel in Lisbon with elevator and almost everything including nice staff, 4 days ago. Since our room was on the 2nd floor (3rd floor in America) and my group is consisted of ladies of 50s, I asked the host if there was an elevator. He just repeated "this is a hostel, not hotel", what made us feel so bad from the beginning. He didn't show even a gesture to help us in bringing the luggage. He is much younger person than our team of ladies. We had to drag our luggage to the 3rd floor. During this session, he didn't help us at all! Unbelievable! The chivalry or gentleman's way is gone now in this age?

82.9%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Martina Zaugg

With friends / other travellers

City break
Sightseeing & culture

06 October 2010 Martina would recommend this property

Liked: location

Disliked: Martina left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

stefano sartorio

With my spouse / partner

Backpacking / gap year

02 September 2010 stefano would recommend this property

Liked: very clean, nice terrace, air conditioning, near train station

Disliked: stefano left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

pawel kudzia

With friends / other travellers

Sports, adventure or outdoor activities
City break

31 August 2010 pawel would recommend this property

Liked: all good

Disliked: pawel left no negative feedback.

60.0%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Suzanne Meertens

16 May 2010 Suzanne would recommend this property

Liked: Very simple but good value for money!

Disliked: Suzanne left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Gurhan Ozdemir

29 April 2010 Gurhan would recommend this property

Liked: Positives: very clean and secureneutral : A little bit far from center (15 minutes to walk :) Helpfull staf

Disliked: Gurhan left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

09 April 2010 Customer would recommend this property

Liked: I'd say very clean hostel. Good location, 15mins from cathedral, places to eat around the hostel are quite cheap compared to the city center. Nice staff, very helpful.

Disliked: Customer left no negative feedback.

48.6%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 40% Value - 20%

Customer review

08 April 2010

Liked: Nothing much at all. My friend and I both got sick here, which wasn't surprising given that there was often no toilet paper in the bathrooms and never any soap.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

04 April 2010 Customer would recommend this property

Liked: Very clean and safe place. The front desk people (owners?) are very helpful and friendly. They helped arrange the taxi for our return trip. I recommend this place. Please keep in mind that you will be sharing a bathroom with 2-3 other rooms. This wasn't a problem for us.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 20% Staff - 100% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 100% Value - 20%

Marian Paul Trasca

19 March 2010

Liked: despite they have helpful staff, they could not avoid the cold during the night. Expensive, coldly , uncomfortable hostel. Such a bad experience never again

Disliked: Marian Paul left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

12 March 2010 Customer would recommend this property

Liked: Clean, friendly and helpful. The view over a demolished building and it's rubble wasn't quite so hot though...Well located.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

12 March 2010 Customer would recommend this property

Liked: Close to lots of resturants and bars, and not far from Santa Justa station which is handy if you want buses to the sights in town or for trips elsewhere. It also means it's fairly easy to find from the airport. The rooms were clean and spacious, and we ended up having a huge bathroom to ourselves. The service was also friendly.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Łukasz Jakubczyk

06 March 2010 Łukasz would recommend this property

Liked: Obsluga

Disliked: Łukasz left no negative feedback.

60.0%
Atmosphere - 60% Staff - 100% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 60% Value - 20%

Customer review

05 October 2009

Liked: The staff was exceptionally helpful, but we found a few ants in our room. We did not like the fact that we had to walk up 6 flights of stairs to our room. This was not in the ad, but I assumed all hostas had elevators. This was very bad, and I would not recommend it to anyone else.

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Daniel Fox

05 September 2009 Daniel would recommend this property

Liked: This was an adequate place to stay. My only gripe is that it was a heat wave in Seville when we were there, and although the place had air con, it didnt work. The room was stifling but if your arent travelling in Mid summer it would be great. Not a place to meet people but we werent staying there to do that. Very clean and nice big room, about a 10 minute walk to central Seville and it is perfect if you are arriving or departing from Santa Justa train station.

Disliked: Daniel left no negative feedback.

57.1%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 80%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

04 August 2009 Customer would recommend this property

Liked: When my sister and I stayed at Mrs Pepa this summer we were the only ones booked in. The room was plesant enough, complete with TV and air con, but the kitchen was a real let down. It was not kitted out with any appliances, knives, forks, or cutlery. There was also heavy building work going on next door which started at 7.30am one morning. The best thing about this hostel was its close proximity to the train station.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 August 2009 Customer would recommend this property

Liked: Free parking in the neighbourhood, not far from the city center, no breakfast, not a place to meet other people if you're into that, but for us it was okay! No airco.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ignas Griskevicius

27 July 2009 Ignas would recommend this property

Liked: Very good, wireless internet does not work at all floors, but it was a minor problem.

Disliked: Ignas left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

15 July 2009 Customer would recommend this property

Liked: Friendly staff, clean place, nice room.

Disliked: Customer left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.