Reviews of Kaixo Hostel

Customer review

The kitchen is really nice and well-stocked with free breakfast food - bread, eggs, bacon, orange juice and tea and coffee. Its great to have one less thing to think about when your travelling.

Customer review

Very clean and friendly. Excellent location, breakfast supplied daily. The person working there Christine spoke very good English and gave me a guide of the area and places to visit.

Customer review

Very nice Hostel in the centre of the old quarter in San Sebastien, great location. No staff, just Christina, who is cool and will help with anything. Highly reccommended hostel. Warning, be accurate with your arrival time, the reception is manned according to this. no curfew tho, you get your own access key...its was a delight.

Customer review

Customer review

Almost everything was perfect. Only three possible negatives: there was no luggage room because it was the off season, but there are several places around the block that can hold bags for cheap. No wifi or computer. Check out is at 11am.

Patrick Sullivan

What a fantastic place. The lack of a check in desk hurts a small bit, but if you read your e-mail you know you can go to the bar next door (same owner) for keys. John runs a fantastic establishment, helpful in both spanish and english. Gorgeous kitchen that´s fantastically supplied. One of the best hostel breakfasts you´ll ever find! Highly recommended.

Kelsey Triebes

This was a wonderful hostel! it was super clean, very modern, and cozy. the staff was friendly, and there were great people to meet. i would definitely stay there again if i ever return to san sebastian

Haley Stewart

Kaixo was quaint, clean and bright. There is a full kichen for the travelers use. It is about 10 min walk from both beaches, located by many shops and pubs. John was awesome. We loved our stay.

David van Eyk

Fantastic facilities in great location. Very clean and helpful staff. Thanks to John for his understanding and a fantastic stay.

Customer review

location & character

Adam Glen-Bott

This is the strangest 'hostel' I have ever stayed at. Be aware that there is a 10euro/hr charge if you arrive after 11pm - this was not on the hostel description when I booked and when I inquired about this charge Jon, the owner, replied with a very abrupt message calling me 'paquete' at the end. This was the general feel of the whole place - we arrived and were not shown to our rooms, nor was there any information about the area given to us. At 'breakfast' Jon came in (without introducing himself) and thrust a receipt for the 90euros that he had charged my card without giving me any opportunity to pay in cash. He had such an air of hostility about him that I daren't confront him. My advice is to milk as much of the free stuff that this place has to offer because he will not hesitate to take advantage of you or make you feel unwelcome. After talking to another traveller by chance in Nice who had passed through San Sebastian, this was exactly the same treatment that they had receieved. The owner is a very unwelcoming man who has a great idea for a nice hostel but does not have the personality or freewillingness to pull it off. He claims he is a traveller himself but have you ever been charged 10euros per hour for arriving late? Do not stay at this hostel.

noelia fraguela

its very modern, clean and well located

Customer review

Customer review

It was right in the center of the city and I met a lot of cool people

Customer review

this hostel was pretty nice, small, but we stayed in one of the 7 dorm rooms and we met all the other people staying with us and it was nice! The owner even provides free food! but him and his wife are like the only people who work it and his english isn't great, but he can understand well, just sometimes he is hard to find because he runs the bar downstairs BATHROOMS: really clean but because someone had broken one the night before we got there there was only one that we could really use and it didnt have a mirror, but for the like 15 or so people that could live in that hostel at one time.....one bathroom is not great, but apparently he had some showers downstairs...but i didnt know about them has personal lockers and full service kitchen with everything you would need (even food like eggs and bacon in the morning) overall, i was really impressed, the owner was not so impressive as he was just a very straightforward all about business which comes across harsh but he was very helpful

Customer review

the place is very frinedly the perfect place to meet new people and the staff is very kind.

Sonja Dekker

the location: right in the center of San Sebastian

Customer review

This property was always clean and the rooms were very safe and secure. The use of secured lockers made myself and my friends feel safe to leave our property in the rooms without any worries!

Klaus Schmitz

Thanks for the nice welcomes. I had enjoded to stay there. Thank a lot Greeting Klaus Schmitz

Customer review

To be honest, aside from the location, I didn't like the hostel. It was more like an apartment; we stayed from a Monday to a Friday and not once did anyone even do so much as empty the bins in the rooms! The room we got was a twin and we were charged €40 each which was pretty expensive considering it barely had enough room for the two beds, and had nowhere to hang your towel let alone your clothes. The owner greeted us on our arrival with a decidely unpleasant demeanour and accused us of arriving three hours late (I had emailed him three days previously to tell him I couldn't confirm my arrival time, but that it would be late afternoon - he himself had responded to my email!). He grunted that he could have spent the day on the beach instead of waiting around for us. It didn't get much better after that. There were builders in from 8 in the morning making the most awful racket with radial saws and hammers and when my friend asked Jon if the builders were going to be working every morning he responded in such a petulant and rude manner I was quite shocked. He asked us what we wanted him to do, go out and kill the workers to stop the noise? He then offered, in a sarcastic tone, to move us to another building out of the city. I said it was fine, we'd stay where we were. But when I tried to change the subject and ask for fresh towels (on our third day) he grabbed a bundle and practically flung them on my bed. This man's attitude is not one that bodes well with working with the public. I spoke to other guests during our four day stay and they two had been subject to encounters similar to mine; him lecturing backpackers on buying bottled water (it was well into the thirties when we stayed there!), to his generally arrogant manner of speaking down to you. In summary, I would not recommend staying in Kaixo hostel, although San Sebastian is absolutely stunning. What a pity this rude little man left such a sour taste after an otherwise pleasant visit to to a lovely, welcoming city.