Reviews of Kaixo Hostel

San Juan 9 - 2, San Sebastian, Spain 20003

79.9%

239 out of 268 HostelBookers customers said that they would recommend 'Kaixo Hostel'

Atmosphere
72.8%
Location
94.4%
Facilities
72.8%
Cleanliness
83.2%
Staff
76.0%
Value
74.4%
Safety
85.6%

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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Susan Sikora

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

11 November 2011 Susan would recommend this property

Liked: It is very close to everything. I liked it so much that i'm coming back next week. They were booked for the weekend. Jon, the manage, helped me find accomodations in another hotel for the weekend.

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Chantal van der Velde

With friends / other travellers

City break
Sightseeing & culture
Sports, adventure or outdoor activities

02 November 2011 Chantal would recommend this property

Liked: Very modern and clean!

Disliked: The kitchen closes really early, so you have to get your wine/beer out on time!

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

02 October 2011 Customer would recommend this property

Liked: Excellent location! Clean and nice rooms (not too big), kitchen is very cosy.

Disliked: Nothing.

37.1%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 80%
Location - 80% Cleanliness - 20% Value - 20%

Meriç Vatansever

Alone

Backpacking / gap year

13 September 2011

Liked: The other customers.

Disliked: They say, they are offering you a hostel, but it's an apartment flat they offered me. And it's in another street and in another building. Actually it was not the part of the hostel. I stayed in a room of a 3 room apartment flat. They say, they're offering you a kitchen, but the kitchen was too dirty to use. all sticky, very sticky and dirty dishes. I cleaned it myself to use it. They give you towels for one time and than they don't change it. In toilet, there were plenty of used things, like deodorant, shampoo and even body lotion, but in first two days there weren't any toilet paper. And they say, there is Wifi, but in order to use it you should go to the bar! You can't use it in your room or in my case in your building. And you can also go to McDonalds, if you want to use free Wifi, because there is only 50 meters betweeen the bar and McDonalds. I wrote an e-mail about my arrival time, but the recepcionist, who also owns the bar near the real hostel I suppose, came one and a half hour later. Then he explained me that, one of the waitress' in the bar actually who sald me that I can wait there wanted to take me the hostel but I couldn't understand it, because she could speak English only very little. I would never ever stay there after this, if I haven't already gaven the 10% of the money. He was so rude but he had this annoying smile all the time.

74.3%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Visiting friends or family

02 September 2011 Customer would recommend this property

Liked: Very clean and in a great location.

Disliked: Some of the staff were unhelpful and rude (but not all of them). There is a very lively pub downstairs.....bring ear plugs if you are a light sleeper.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Magalie bertholle

With friends / other travellers

Backpacking / gap year

22 August 2011 Magalie would recommend this property

Liked: very nice mixed of people. Because the place is more expensive than average hostels, it means you can meet people who are more interesting and around 30 years old!

Disliked: only 2 toilets / bathrooms, it's a pain when you need the toilets in the morning

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

19 August 2011 Customer would recommend this property

Liked: What I liked the most about this place was the person who was overlooking the hotel. I forgot his name, but he was VERY helpful. The room itself is also nice.

Disliked: I can see how Jon can be perceived as rude. When I first arrived he was working at the bar next door and he really wasn't helpful in helping me get into the hostal. You can't get in unless you have a key. He told me to wait until someone came to open the door for me. He could have suggested I call the number that's below the doorbell or something.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Beach / sunbathing
City break
Shopping
Sightseeing & culture

17 August 2011 Customer would recommend this property

Liked: The location is perfect and the guy working there is really friendly!! The hostel is clean, we had a private double and really liked it :)

Disliked: Nothing too major would just be good if there was someone at reception at all times (during the day), still I do highly recommend this hostel..

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing

15 August 2011 Customer would recommend this property

Liked: Friendly staff, great location and the kitchen is excellent, everything you need to be able to safe cater.

Disliked: If you get a room on the street then it is really noisy - fine if you're going to be out late too but if you're looking for somewhere quiet ask for a back room or stay somewhere else!

74.3%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

bulent tanyolac

With my spouse / partner

City break

01 August 2011 bulent would recommend this property

Liked: Central, clean, cheap.

Disliked: too much noise due to location. room lock was not working properly

82.9%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Kristin Jonsson

Alone

Beach / sunbathing
Partying / nightlife

28 July 2011 Kristin would recommend this property

Liked: very good location!

Disliked: No commonarea

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

21 July 2011 Customer would recommend this property

Liked: Perfect central location

Disliked: Average atmosphere

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

16 July 2011 Customer would recommend this property

Liked: Nice staff. Nice location. Clean

Disliked: I was there 3 days, and was not able to have access to internet. They have weird rules, ei : pay 10euros extra if you arrive after 10pm. There's not always staff on site.

91.4%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kjiel Carlson

With my spouse / partner

Backpacking / gap year
Family Holiday

03 July 2011 Kjiel would recommend this property

Liked: We stayed in the annex, perfect location. You wont meet other people, but everything is safe and is a great location!

Disliked: .

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

29 June 2011 Customer would recommend this property

Liked: Simple and clean.

Disliked: No tv.

42.9%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

LIAM CLARKE-TINSON

With my spouse / partner

Beach / sunbathing
Relaxation/spa
Romantic getaway

21 June 2011

Liked: The location was good

Disliked: The American guy who 'ran' the place actually lived there, was rude, made us feel unwelcome and like we were in the way all the time. The showers were broken and the safes didn't work. I wouldn't stay there again!

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing
Business / conference
Sightseeing & culture

20 June 2011 Customer would recommend this property

Liked: location is very good, place is clean

Disliked: my room didn't have window, but i tihnk it's the only one. and it was a single so not too many people inside

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

08 June 2011 Customer would recommend this property

Liked: This was a really small hostel, which made it a great way to get to know people. The hostel was in old town and quiet close to the beach

Disliked: No computers...just wifi. There really wasnt a chill out or hang out area, other than the kitchen.

94.3%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Craig Castro

Alone

Beach / sunbathing

03 June 2011 Craig would recommend this property

Liked: This property had a fantastic location. You were very close to food/bars and a 5-minute walk down to a fantastic beach.

Disliked: The property itself is quite small. While my room was spacious enough, the property didn't have a good "common room" to allow you to meet other travelers very easily. Other than that, it was a fantastic property.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

31 May 2011 Customer would recommend this property

Liked: It was near the center square, and the place was not completely full, so there's no long wait to use the bathroom.

Disliked: No reception, so you have to specify arrival time

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

RUI COSTA

Alone

Business / conference

27 May 2011 RUI would recommend this property

Liked: GREAT place!!! "Warm" and friendliness reception! And a fantastic view for Bretxa market!

Disliked: hummm nothing? :p

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Beach / sunbathing
City break
Partying / nightlife

23 May 2011 Customer would recommend this property

Liked: Really great location - Clean and secure Very laid back and chilled out

Disliked: Minor problem that the shower head wasn't fixed to the wall but apart from that it was great

88.6%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lance Kennedy

Alone

Backpacking / gap year
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Sports, adventure or outdoor activities

22 May 2011 Lance would recommend this property

Liked: The location was great and was a great place to meet people.

Disliked: The staff was a little over zealous in enforcing the rules of the hostel, but nothing too bad.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

jonathan iball

Alone

Backpacking / gap year

19 May 2011 jonathan would recommend this property

Liked: Cozy intimate hostel. Feels like you have your own flat in the centre of old town. And located between the surf beach and the other one. Staff even showed us the cool bars. I stayed an extra day.

Disliked: No common room but didn't matter.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

14 May 2011 Customer would recommend this property

Liked: Great location.

Disliked: Staff only around occasionally.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.