Reviews of Kaixo Hostel

21 November 2009 Customer would recommend this property

Liked: Very nice Hostel in the centre of the old quarter in San Sebastien, great location. No staff, just Christina, who is cool and will help with anything. Highly reccommended hostel. Warning, be accurate with your arrival time, the reception is manned according to this. no curfew tho, you get your own access key...its was a delight.

Disliked: Customer left no negative feedback.

02 November 2009 Customer would recommend this property

Liked: Almost everything was perfect. Only three possible negatives: there was no luggage room because it was the off season, but there are several places around the block that can hold bags for cheap. No wifi or computer.Check out is at 11am.

Disliked: Customer left no negative feedback.

07 October 2009 Patrick would recommend this property

Liked: What a fantastic place. The lack of a check in desk hurts a small bit, but if you read your e-mail you know you can go to the bar next door (same owner) for keys. John runs a fantastic establishment, helpful in both spanish and english. Gorgeous kitchen that´s fantastically supplied. One of the best hostel breakfasts you´ll ever find! Highly recommended.

Disliked: Patrick left no negative feedback.

05 October 2009 Kelsey would recommend this property

Liked: This was a wonderful hostel! it was super clean, very modern, and cozy. the staff was friendly, and there were great people to meet. i would definitely stay there again if i ever return to san sebastian

Disliked: Kelsey left no negative feedback.

21 September 2009 Haley would recommend this property

Liked: Kaixo was quaint, clean and bright. There is a full kichen for the travelers use. It is about 10 min walk from both beaches, located by many shops and pubs. John was awesome. We loved our stay.

Disliked: Haley left no negative feedback.

21 September 2009 David would recommend this property

Liked: Fantastic facilities in great location. Very clean and helpful staff. Thanks to John for his understanding and a fantastic stay.

Disliked: David left no negative feedback.

18 September 2009 Customer would recommend this property

Liked: location & character

Disliked: Customer left no negative feedback.

01 September 2009

Liked: This is the strangest 'hostel' I have ever stayed at. Be aware that there is a 10euro/hr charge if you arrive after 11pm - this was not on the hostel description when I booked and when I inquired about this charge Jon, the owner, replied with a very abrupt message calling me 'paquete' at the end. This was the general feel of the whole place - we arrived and were not shown to our rooms, nor was there any information about the area given to us. At 'breakfast' Jon came in (without introducing himself) and thrust a receipt for the 90euros that he had charged my card without giving me any opportunity to pay in cash. He had such an air of hostility about him that I daren't confront him. My advice is to milk as much of the free stuff that this place has to offer because he will not hesitate to take advantage of you or make you feel unwelcome. After talking to another traveller by chance in Nice who had passed through San Sebastian, this was exactly the same treatment that they had receieved. The owner is a very unwelcoming man who has a great idea for a nice hostel but does not have the personality or freewillingness to pull it off. He claims he is a traveller himself but have you ever been charged 10euros per hour for arriving late? Do not stay at this hostel.

Disliked: Adam left no negative feedback.

29 August 2009 noelia would recommend this property

Liked: its very modern, clean and well located

Disliked: noelia left no negative feedback.

21 August 2009 Customer would recommend this property

Liked: It was right in the center of the city and I met a lot of cool people

Disliked: Customer left no negative feedback.

19 August 2009 Customer would recommend this property

Liked: this hostel was pretty nice, small, but we stayed in one of the 7 dorm rooms and we met all the other people staying with us and it was nice! The owner even provides free food! but him and his wife are like the only people who work it and his english isn't great, but he can understand well, just sometimes he is hard to find because he runs the bar downstairsBATHROOMS: really clean but because someone had broken one the night before we got there there was only one that we could really use and it didnt have a mirror, but for the like 15 or so people that could live in that hostel at one time.....one bathroom is not great, but apparently he had some showers downstairs...but i didnt know about themhas personal lockers and full service kitchen with everything you would need (even food like eggs and bacon in the morning) overall, i was really impressed, the owner was not so impressive as he was just a very straightforward all about business which comes across harsh but he was very helpful

Disliked: Customer left no negative feedback.

18 August 2009 Customer would recommend this property

Liked: the place is very frinedly the perfect place to meet new people and the staff is very kind.

Disliked: Customer left no negative feedback.

06 August 2009 Sonja would recommend this property

Liked: the location: right in the center of San Sebastian

Disliked: Sonja left no negative feedback.

06 August 2009 Customer would recommend this property

Liked: This property was always clean and the rooms were very safe and secure. The use of secured lockers made myself and my friends feel safe to leave our property in the rooms without any worries!

Disliked: Customer left no negative feedback.

01 August 2009 Klaus would recommend this property

Liked: Thanks for the nice welcomes. I had enjoded to stay there. Thank a lotGreeting Klaus Schmitz

Disliked: Klaus left no negative feedback.

04 July 2009

Liked: To be honest, aside from the location, I didn't like the hostel. It was more like an apartment; we stayed from a Monday to a Friday and not once did anyone even do so much as empty the bins in the rooms! The room we got was a twin and we were charged €40 each which was pretty expensive considering it barely had enough room for the two beds, and had nowhere to hang your towel let alone your clothes. The owner greeted us on our arrival with a decidely unpleasant demeanour and accused us of arriving three hours late (I had emailed him three days previously to tell him I couldn't confirm my arrival time, but that it would be late afternoon - he himself had responded to my email!). He grunted that he could have spent the day on the beach instead of waiting around for us. It didn't get much better after that. There were builders in from 8 in the morning making the most awful racket with radial saws and hammers and when my friend asked Jon if the builders were going to be working every morning he responded in such a petulant and rude manner I was quite shocked. He asked us what we wanted him to do, go out and kill the workers to stop the noise? He then offered, in a sarcastic tone, to move us to another building out of the city. I said it was fine, we'd stay where we were. But when I tried to change the subject and ask for fresh towels (on our third day) he grabbed a bundle and practically flung them on my bed. This man's attitude is not one that bodes well with working with the public. I spoke to other guests during our four day stay and they two had been subject to encounters similar to mine; him lecturing backpackers on buying bottled water (it was well into the thirties when we stayed there!), to his generally arrogant manner of speaking down to you. In summary, I would not recommend staying in Kaixo hostel, although San Sebastian is absolutely stunning. What a pity this rude little man left such a sour taste after an otherwise pleasant visit to to a lovely, welcoming city.

Disliked: Customer left no negative feedback.

22 June 2009 Customer would recommend this property

Liked: This place was really cool.Its just like a big apartment and everything is new and shiny. The owner is really helpsome and funny. location perfect for surfers!

Disliked: Customer left no negative feedback.

19 June 2009 Beau would recommend this property

Liked: Excellent kitchen which doubles as a common area - great for a chat with other travelers. John (owner) is sensitive about people coming home drunk (understandable) but he's a nice guy and conscious of making an effort with his english to improve the information given to travelers. Tidy modern place and the best location - in old town between 2 beaches.

Disliked: Beau left no negative feedback.

10 June 2009 Customer would recommend this property

Liked: No access to internet if you don't bring a laptop. The host isn't as helpful as many described. Charged your credit card for the balance to pay without notice instead of taking cash on arrival as in most hostels. My room would be better if it has a window, a trash can or a mirror.

Disliked: Customer left no negative feedback.

04 May 2009 Customer would recommend this property

Liked: The owner is very nice and has tons of stuff there to help you out. The hostel is in a great location, right in the middle of the center of town. I didn't spend too much time in the hostel but it's set up more like a house than anything so depending on what you're looking for... It was good for me.

Disliked: Customer left no negative feedback.

03 May 2009 Elizabeth would recommend this property

Liked: Jon was very nice and helpful; the guys also staying in my dorm were cool. Nice and chilled and laid-back.

Disliked: Elizabeth left no negative feedback.

10 April 2009 Rachel would recommend this property

Liked: i like the clean freah look of the hostel..good.We only had to step out into the street and we were in the midst of things..

Disliked: Rachel left no negative feedback.

19 January 2009 Samuel would recommend this property

Liked: Awesome place! Great location, friendly owner and all around a fantastic option. Stay here!

Disliked: Samuel left no negative feedback.

01 November 2008 Sally would recommend this property

Liked: The location of the hostel was excellent and the free internet at a local internet cafe was a bonus... wifi would have been ace! The staff at Kaixo were extremely friendly and helpful.

Disliked: Sally left no negative feedback.

13 October 2008 CARLOS ENRIQUE would recommend this property

Liked: Staff, location, price

Disliked: CARLOS ENRIQUE left no negative feedback.