Reviews of Kaixo Hostel

San Juan 9 - 2, San Sebastian, Spain 20003

79.9%

239 out of 268 HostelBookers customers said that they would recommend 'Kaixo Hostel'

Atmosphere
72.8%
Location
94.4%
Facilities
72.8%
Cleanliness
83.2%
Staff
76.0%
Value
74.4%
Safety
85.6%

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94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Beach / sunbathing
City break
Partying / nightlife
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

13 May 2011 Customer would recommend this property

Liked: Very nice stay! Enjoyed my time in Donostia.

Disliked: ---

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture
Visiting friends or family

11 May 2011 Customer would recommend this property

Liked: It's smaller so a bit more personal that most hostels. Gordon was a great host.

Disliked: Nothing.

54.3%
Atmosphere - 100% Staff - 20% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 100% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

10 May 2011

Liked: had good location, was clean and a good place to of course meet other backpackers!

Disliked: the host was a bit too friendly, tapas tour he ran was a rip-off and you have to pay to leave your bag their the next day! ridiculous, first time we´d come across it!

The property's response is...

48.6%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

10 May 2011

Liked: The location was excellent

Disliked: The place had a really bad atmosphere. It was small, very dark and I wasn't too sure if there were other guests or not. There was no reception as such, just a staff member who is usually in the hostel (him sleeping on the couch was a bit unprofessional). As there is no desk, it is hard to find anything out about San Sebastian (although I did get a map when I arrived). There was lots of hair on the ground in my room and my room had no windows so it got really stuffy. The place also had really negative signs such as 'if you flush things down the toilet we will F%#& you up'. I found this really offensive and it added to the bad atmosphere.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture

10 May 2011 Customer would recommend this property

Liked: Great group of people, and Gordy was a great host - especially on his must-do Pintxo tour!

Disliked: Nothing

85.7%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

Partying / nightlife
Romantic getaway
Sightseeing & culture

26 April 2011 Customer would recommend this property

Liked: good location, clean place, good atmosphere...

Disliked: a bit noisy at night, and nobody was at the hostel to ask if you wanted something...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kain Adey

With friends / other travellers

City break
Events / festivals
Partying / nightlife
Visiting friends or family

19 April 2011 Kain would recommend this property

Liked: Good location, its in the centre of everything you want or need to see in SS. Everyone there was very friendly, and had a very enjoyable stay. There were also good kitchen facilities, so we could save money by cooking our food. There is a Lydl 1minute away for cheap food and drink, but also several local marketr stools even closer if you want some fresh, local produce.

Disliked: Need to replace the holder for the shower heads. Its not really a problem, but it would be nice to have a 'hands-free shower'.

88.6%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

15 April 2011 Customer would recommend this property

Liked: Great location. Laid back atmosphere. I'd stay longer if I could.

Disliked: I disliked the of an inviting common area.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Cindy Luong

Alone

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture

11 April 2011 Cindy would recommend this property

Liked: I stayed in a single room - no windows but the room itself was clean and cosy. I enjoyed it. Gordon, who runs the place is wonderfully friendly and has excellent tips about the city.

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture

21 March 2011 Customer would recommend this property

Liked: location is great and stuff also was so fine

Disliked: Nothing -only a little the noice in the morning from the upper flat.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

03 March 2011 Customer would recommend this property

Liked: Great staff and clean rooms.

Disliked: It was a quite hard to find the hostel from the street as there was no sign.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

22 February 2011 Customer would recommend this property

Liked: Gordon was the man! He told me all about the things I needed to see and even took me to some of them. Overall, Great experience...I'll be coming back again for sure.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

29 January 2011 Customer would recommend this property

Liked: Fantastic location, Gordon was lovely and so helpful! Great place to stay and great value for money. Good kitchen facilities

Disliked: There was a woman staying there (perhaps living there) but i felt like i was in her house and invading her space. Perhaps, due to the language barrier, but i felt a bit funny about it eg she wouldn't let us put our bags on the couch (only space available) after checked out of our room before we went to get our car, she insisted that we put it infront of a doorway blocking another room...just weird. Felt like i was being told off

74.3%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

02 January 2011

Liked: location

Disliked: Stuff is so mean. She don't allow us to use even the toilet before check-in time (at noon). There are only 2 bathrooms which one has no lock. The kitchen is nice, but not useful at all (we can't use more than 2 electricity appliances at the same time)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

06 December 2010 Customer would recommend this property

Liked: It was a great spacious hostel, the rooms were fantastic and everyone i met there was really friendly.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christopher Ernst

Alone

Backpacking / gap year

11 November 2010 Christopher would recommend this property

Liked: Chris ran the place great! Great place to get sleep and most the beds arent bunked! really comfy beds and good clean sheets. Great location!

Disliked: maybe just a bit quiet so tougher to meet other travelers. no common room

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

07 November 2010 Customer would recommend this property

Liked: Nice rooms, very clean, warm and friendly atmosphere, friendly staff, perfect location

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

04 November 2010 Customer would recommend this property

Liked: The owner, Jon.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ee-Jin Lai

With my spouse / partner

Backpacking / gap year

30 October 2010 Ee-Jin would recommend this property

Liked: It was more of an apartment than a room. Very clean, safe and central to all the fun and bars and restaurants. Everything within 5 minutes walk (ie. Bakeries, grocery store, tourist info) and even though it was in the center of all the action, once you closed the shutters and drapes it was fairly quiet. Not the best location to meet other travelers, more if you like privacy and time away from the parties (which is also within walking distance) excellent place to stay. Not a negative thing to say

Disliked: Ee-Jin left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year

24 October 2010 Customer would recommend this property

Liked: It was really private and secure which was comforting. The location was great being in the middle of old San Sebastian near restaurants, bars and the beach! The rooms were comfortable and quite large with adequate space for all bags. The showers were so good! (easily the best I have used in any hostel so far).

Disliked: There was no communal area for meeting people outside your immediate room. It was a little noisy, however that was because we stayed over the weekend when the most people are out.

74.3%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Beach / sunbathing
City break

23 October 2010 Customer would recommend this property

Liked: Very clean and modern...fab location..

Disliked: No communal area so it was difficult to meet the other travellers....

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Visiting friends or family

16 October 2010 Customer would recommend this property

Liked: Internet is available with computers anytime. Bathrooms were clean and staff was helpfull.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

14 October 2010 Customer would recommend this property

Liked: This hostel was very amazing for me. Even in my first day in San Sebastian, I did not feel myself insecure or lonely as the the people in Kaixo are really welcoming (especially all the time smiling girl from Australia)Everything was great.Thank you Kaixo!

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 40% Staff - 80% Facilities - 20% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Partying / nightlife
Romantic getaway

13 October 2010 Customer would recommend this property

Liked: location

Disliked: no communal area

77.1%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Sightseeing & culture
Romantic getaway

11 October 2010 Customer would recommend this property

Liked: the bed

Disliked: laptop doesnt fit in locker


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.