Reviews of Enjoy San Sebastian - Urban House

Gonzalo Rojas de la Cruz

Zhiwei Xavier Loh

Friendly staffs!

Vicki Young

The location was GREAT!!! (though it does suck that you have to check in at one place and then walk several blocks to where you stay). The staff was ok...it was often hard to tell who was staff and who were backpackers but after awhiled they warmed up and were really helpful. The rooms were just fine (though the bunk beds were low aka you couldn't sit up on the bunk) and the only other place to sit was in the kitchen which was quite small (no lounge). The bathrooms were plentiful and they even had a couple shower/bathroom combos for one person at a time aka lots of room and privacy (no need to jostle and jiggle your way into your clothes while trying to keep your tiny travel towel around you :P) The kitchen was good and lots of free food so that was cool, the wifi was...sketch at best. They were painting while we were there with some seriously toxic smelling paint. But like I said, the location was amazing!!!! Huge windows to look out and we were right in the middle of a wonderful shopping area, steps from the old part of town, steps from the beach, steps to the jesus on the hill (you'll see).

Customer review

It was ok, good location... nothing really special

Customer review

I liked the 4 dorm room and the kitchen facilities. Breakfast was included and quite generous. I liked the location and the laid back atmosphere as well as the free internet.

Customer review

yes

Meredith Reeve

We had booked a twin double room at Urban House but were relocated to a nearby Pension (Pension Kaia) and had our room upgraded at no cost to ourselves, which was brilliant. The staff at Urban House were extremely friendly and helpful, offering advice and suggestions on places to visit, where to eat etc, and even providing a phone number to call for help if needed. Pension Kaia was a nice, quiet place in the alleyways of the old city. The front room (facing onto the alleyway) is brilliant- definitely ask for it if you can! Excellent location, clean private bathroom and an excellent rate. Highly recommended.

Customer review

Great friendly hostel if you stay in main building where reception is (called Lolo) but not so much if you get shipped off to one of the annexes across the street. Fantastic location right on main boulevard, one block from beach and old town. Kitchen for guests' use and rooms were clean. Downsides: bathrooms a bit stinky until lunchtime when cleaners come, soggy towel/bathmatt always on floor, pillows rubbish and could do with more blankets esp Sept onwards.

Customer review

I specially liked the "chill out room"; the helpful people I've found there, the balconies and the location, of course!

Customer review

This place was one of the best I have stayed at. We has a private room with shared bathroom and it was clean and BIG!!! The kitchen facilities were clean and in good condition. It was like a home away from home. The only negative thing I would say is that there was only 1 shower and toilet for all the private shared bathroom rooms, and the toilet was in with the shower. However in saying that it wasn't a big problem.

David Oliver

Very good location and friendly staff, nice atmosphere and enjoyed my stay there.

Jake Marchant

Good place to meet people, close to beach and shops

Tamar Peretz

great please, great location

Luke Roberts

Great advice about what to do in San Seb.. Very helpful and friendly..

Customer review

The staff are absolutely amazing! Its clean, safe, and in a great location.

Customer review

An amazing place to stay in San Sebastian, great location, friendly staff who really try to help you out, wonderful atmosphere....most people seemedn to turn up for one night and end up staying longer. Nothing jazzy in terms of facilities, but you don't really need it in this type of location. Go there, eat Pinxos, have fun!

Maurice Geary

The location couldn't be better, really central. The staff very super friendly and helpful.

Constantin Schuessler

i have stayed in so many hostels on different continents, but i must say that the urban house surely deserves only the beste grades. highly cosy and comfortable place to stay and experience the city and northern spain. the staff is unbelievable helpful to get around and solve problems of any kind. well, i am really amazed by this place and all the besdt for the future urban house. constantin

Customer review

Only problems with this accommodation were completely filthy bathrooms, the bath mats didn't look like they had been changed for months. Only 2 working toilets for 30+ guests. Very noisy at night. Many of the other guests did not take their keys when leaving the hostel which meant lots of doorbell ringing to be let in late at night (this didn't seem to be addressed by the staff). Kitchen is basic - 2 electric/camping style hot plates, microwave & fridge. Bunk beds are quite small,. mostly in terms of headroom on the lower bunk.

Melanie Debenham

-