Reviews of Enjoy San Sebastian - Urban House

2 Plaza Gipuzkoa, Floor E, Izq., San Sebastian, Spain 20003

77.1%

612 out of 703 HostelBookers customers said that they would recommend 'Enjoy San Sebastian - Urban House'

Atmosphere
77.6%
Location
97.6%
Facilities
71.2%
Cleanliness
63.2%
Staff
80.0%
Value
76.0%
Safety
74.4%

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77.1%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Lara Niederauer Machado

With my spouse / partner

Sightseeing & culture

23 January 2012 Lara would recommend this property

Liked: Location and breakfast were very good. The bathroom was really clean and the room was nice.

Disliked: The staff was a little messy: they told us that the breakfast would start at 8am, but the reception only opened at 9:30am. And most of them only speaks english.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

joseph thompson

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

07 January 2012 joseph would recommend this property

Liked: great spot near the beach, helpful staff,

Disliked: At times the hot water wasnt working in the showers and thin divider walls in some rooms made it quite noisy late at night.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

PHILIP CHIN

Alone

Backpacking / gap year
Sightseeing & culture

27 December 2011 PHILIP would recommend this property

Liked: location, cheap

Disliked: common area close after 10pm, no internet, no fridge (maybe due to low season)

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Charlotte Glab

Alone

Backpacking / gap year

08 December 2011 Charlotte would recommend this property

Liked: Sabrina and Josh are great - friendly, helpful and a delight to greet throughout the day. It truly is the staff who make a hostel a great place, and they were just wonderful... offered minor Spanish tutoring, invited you to go out to dinner and drinks, and told you the best places to go. The location is fantastic, and the fact that the hostel is run in an old building, with the rooms being within old apartment sectors just adds a touch of authenticity to your stay in San Sebastian. It´s beautiful.

Disliked: Charlotte left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

25 November 2011 Customer would recommend this property

Liked: The hostel was in a great location.

Disliked: The bathrooms weren't particularly clean; there was always sand on the floor, and more than once the toilet paper ran out and was not replaced.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

15 November 2011 Customer would recommend this property

Liked: Very good location right next to the beach and the staff was very friendly and helpful. Very nice facilities.

Disliked: instead of a wall there is a plastic divider which is the worst idea of all time bc light comes in from the next room.

62.9%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 40% Value - 40%

Natalie Setz

With friends / other travellers

Backpacking / gap year

10 November 2011 Natalie would recommend this property

Liked: the location, the staff

Disliked: cold showers and dirty, the room also smelt funny

74.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 40%
Location - 80% Cleanliness - 40% Value - 100%

Justyna Rzepecka

With friends / other travellers

City break

02 November 2011 Justyna would recommend this property

Liked: good atmosphere and breakfast inclueded in the price

Disliked: dirty room

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Relaxation/spa
Sightseeing & culture

25 October 2011 Customer would recommend this property

Liked: estuvo todo muy bien, acorde con lo publicado en internet

Disliked: nada

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Rebecca Mayocchi

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Shopping
Sightseeing & culture

19 October 2011 Rebecca would recommend this property

Liked: Excellent location

Disliked: Smelly pillows

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Morgan Kain-Bryan

Alone

Backpacking / gap year
Sightseeing & culture

17 October 2011 Morgan would recommend this property

Liked: What a party town! (Or maybe it was just who was staying there at the time.) This is a cool hostel, nice common area and the rooms are pretty good, with lockers. Good kitchen (except I think they need some more cutlery, that's a little annoying!) and boards and bikes for hire. The staff were mostly good- everyone was friendly, some people were more knowledgeable than others about what to do around san sebastian. One girl gave so much info on where to go for food, it was great! She knew her stuff.

Disliked: Hmm.. once the showers were cold because the boiler had been turned off. Cutlery is pretty short in the kitchen. COmmon area closes at 10, but that's okay because there's a lovely park right outside and it's lovely and warm at night so it's pretty nice hanging out there. Or going out out, that's fun too!

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
Sightseeing & culture

17 October 2011 Customer would recommend this property

Liked: Location & atmosphere (helpful staff, computer lounge/kitchen, lots of young people)

Disliked: .

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Justine Burt

With friends / other travellers

Sightseeing & culture

16 October 2011 Justine would recommend this property

Liked: Central location, staff recommended good tapas bars

Disliked: Needs more bathrooms, could have been much safer/secure, staff didn't necessarily know what was going on because it changed so often

74.3%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

Alone

Backpacking / gap year

14 October 2011

Liked: Location was great and nice staff.

Disliked: Was always dirty-bathrooms, common areas etc Didn't see a cleaner and didn't look like we'd been visited by one during the 3 days I was here.

40.0%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 60%
Location - 80% Cleanliness - 40% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Visiting friends or family

06 October 2011

Liked: The location. But that was it.

Disliked: it was full of tour groups. you can hear everything and everyone in the hostel. We had clear glass separating our room to the one next door so their lights would shine into our room late at night and early mornings. There were no windows at all. There were no lockers on our floor and they closed the lounge area after 10pm so we couldn't use the internet. The staff weren't friendly, helpful or interested in talking to other people except for other hostel staff. The least social hostel I've ever stayed in and one of the most expensive.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

james leith

Alone

Beach / sunbathing
Sightseeing & culture

04 October 2011 james would recommend this property

Liked: Location location location. 5 min walk to 2 beautiful beaches. Art gallery beach side, cool relaxed come-as-u-r attitude of hostel and town. Free computers.

Disliked: Bed r uncomfortable, place is noisy inside hostel and out until late.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife

02 October 2011 Customer would recommend this property

Liked: Helpfulness, fun

Disliked: Beds are quite uncomfortable

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

chathu gamage

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

29 September 2011 chathu would recommend this property

Liked: It's close to the beachs and shops etc, about a 15mins casual hike from the train station. The staff were helpful with maps and the kitchen facilities were pretty good.

Disliked: There was only one bathroom that closed properly for a hostel accomodation up to 10+ ppl, sometimes there would be a wait or you'd have to be quick, but was never too bad. Always sand all over the shower, but comes with being so near to the beach. Our room was also right next to the bathroom so it was kinda loud at times.

54.3%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 20% Value - 60%

Victor Martinez Aja

Alone

Business / conference

27 September 2011

Liked: Just the location.

Disliked: I pay to stay in a 3 bed dorm and they put me in a 4 bed room. The beds are old, the bathrooms are in bad shape and they need to fix the rooms. During my last day they change me to another room with out asking me and have to complaint to the front desk the manager was not there and they offer to give my money back but one of the works did want a total disorganization. Since a make my reservation with you I was hoping your help in my complain. Thanks, Victor Martinez Aja victor.martinezaja@gmail.com 16047272878

71.4%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Events / festivals

26 September 2011 Customer would recommend this property

Liked: Its location

Disliked: The noise and the lights on of a big group of people who woke up very early in the morning and thought they were alone in the hostel. No ventilation in the room.

82.9%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With my spouse / partner

Beach / sunbathing
Sightseeing & culture

25 September 2011 Customer would recommend this property

Liked: Sara the girl working there was probably the most helpful hostel staff member i have ever met!!! The hostel is in a great location just 2 minutes to the beach behind the main area of the town. Nice street view. Young cool travellers, lots of things organised a great place to meet people.

Disliked: Kitchen and Bathroom weren't the cleanest.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Beach / sunbathing

23 September 2011 Customer would recommend this property

Liked: Location

Disliked: Security

80.0%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 60% Value - 80%

Lisa Duncan

With my spouse / partner

Beach / sunbathing
Sightseeing & culture

22 September 2011 Lisa would recommend this property

Liked: The BBQ they arranged for all of the Hostel people

Disliked: Dirtyness

42.9%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 20%
Location - 100% Cleanliness - 20% Value - 40%

Customer review

Alone

Backpacking / gap year

21 September 2011

Liked: Location was excellent.

Disliked: The bunk beds were cheap, flimsy and really uncomfortable. The place was really dirty. No atmosphere or character. The kitchen was a good size but lacked plates, glasses and other basic items.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

21 September 2011

Liked: There were several rooms on one floor so you can meet and chat to people.

Disliked: The staff are too laid back, very slow service and they will have a chat before assisting you. There were 5 people behind me waiting to get checked in!


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.