Reviews of Enjoy San Sebastian - Urban House

2 Plaza Gipuzkoa, Floor E, Izq., San Sebastian, Spain 20003

77.1%

612 out of 703 HostelBookers customers said that they would recommend 'Enjoy San Sebastian - Urban House'

Atmosphere
77.6%
Location
97.6%
Facilities
71.2%
Cleanliness
63.2%
Staff
80.0%
Value
76.0%
Safety
74.4%

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77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break

10 June 2011 Customer would recommend this property

Liked: We were sent to the hostel Miramar from the central Urban House hostel - it is well located, has large rooms with big ensuite bathrooms.

Disliked: We were sent to the hostel Miramar from the central Urban House hostel - there is no common computer with internet (only wifi), the room was really noisy (but I expect that is because of the douchebags staying in the hostel and surrounding hotels at the time, who saw merit in yelling between 3am and 5am).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Eva Ignatovic

Alone

Backpacking / gap year

08 June 2011 Eva would recommend this property

Liked: Very friendly atmosfere

Disliked: Nothing

82.9%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Jeffery Drury

Alone

Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Visiting friends or family

08 June 2011

Liked: The location is excellent (unless you're there specifically to surf as the surf beach is about 1km away on the other side of the river). Security at the building is very good, the room was a reasonable size compared to a few of the others I stayed at in Spain and it had lockers. It was also pretty cheap.

Disliked: The beds were the worst I've ever had at a hostel. The bunk beds are very flimsy and and the whole assembly rocked every time the person on the top bunk moved so much as an inch. I could feel every spring in the mattress pointing into my back due to a complete absence of any padding. The girl at reception on the night I arrived could speak neither Spanish nor English (?!) although in their defense I was told she was a fill-in due to sickness. One of the two bathrooms was out of order for the duration of my two night stay. The shower head in the functioning bathroom wouldn't stay in its clamp so you had to use one hand to hold it for the duration of your shower. It also has no laundry facilities and the only one in town is very expensive (EU$14) and not particularly careful with your clothes. If it weren't for the beds I could overlook the other issues but for mine, a comfortable bed and decent shower are the main things you want in a hostel and this hostel failed one of those criteria and barely scraped a pass for the other.

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

Alone

Backpacking / gap year

08 June 2011 Customer would recommend this property

Liked: Great location, fun staff

Disliked: Was there just as peak season started. Everything was really disorganized.....

91.4%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Peter Allen

Alone

Beach / sunbathing
Sightseeing & culture

04 June 2011 Peter would recommend this property

Liked: I was a little skeptical when I made my booking but I had a great time and met some equally great people. Staff are friendly and everyone seems to be having a good time. They do try to look after their guests which is good. Great place for solo travelers. Breakfast was good for a hostel with some cereals, tea, coffee & toast etc. Great value for money in my opinion.

Disliked: Would have liked a little introduction to the town by way of someone showing me a map and pointing things out. I think they were just a little too busy this week to do this. I'm sure if they had the time they would have been more than willing to do so. Common area is nice and cosy so if you want to meet others get out there early so you can get somewhere to sit and mingle. otherwise there will be no where to sit and you will be slightly on the outer. Shower drainage is not the best but no big deal. As always take ear plugs. a snorer can be a real nightmare!

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Beach / sunbathing

31 May 2011 Customer would recommend this property

Liked: The atmosphere that the location provided, the friendly and outgoing nature of the staff.

Disliked: Limited bathrooms

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

guy cawdry

Alone

Partying / nightlife
Sightseeing & culture

12 May 2011 guy would recommend this property

Liked: Perfect location on the edge of the Old Town so no trouble to find and tons of bars all within a couple of minutes stroll. (Albeit about an hour to walk back one night). Staff are genuinely friendly rather than just efficient and business like.

Disliked: A 24hr rooftop bar would`ve been nice, but beyond that nothing comes to mind

74.3%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

10 May 2011 Customer would recommend this property

Liked: Good location, nice staff

Disliked: Bad breakfast. Just 2 bathrooms for 13 people...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Family Holiday
Relaxation/spa
Sightseeing & culture

09 May 2011 Customer would recommend this property

Liked: The people there and the rooms were really nice.

Disliked: I stayed in a different building from the main one, and there were only 2 bathrooms, I was also a little confused about breakfast, there was none laid out on the table in the kitchen as the lady had said...maybe it was too early?

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

02 May 2011 Customer would recommend this property

Liked: Near everything and friedly staff.

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

27 April 2011 Customer would recommend this property

Liked: great location, friendly atmosphere, helpful staff

Disliked: nada

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Beach / sunbathing
Sightseeing & culture

26 April 2011 Customer would recommend this property

Liked: This was my best hostel experience to date. Great location- near the beach, near the restaurants, near the churches... Excellent staff- super friendly and helpful and they really encourage a family like environment. Super easy way to meet people which was perfect because I was traveling alone. Just all around great experience.

Disliked: There's only 2 toilets and showers for everyone. Wasn't a problem when I stayed but I can imagine that at times it could be.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Beach / sunbathing
Relaxation/spa

26 April 2011 Customer would recommend this property

Liked: Perfect location, incredibly friendly and helpful staff, clean. couldn't have asked for better place to stay!

Disliked: only 2 bathrooms, and showers and toilets are not separate, so there can be a line

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Events / festivals

22 April 2011 Customer would recommend this property

Liked: Everything about this place was great. After having a bad experience in Bilbao, we were pleasantly surprised to arrive here. Everyone was so helpful and accomodating. I can't recommend this place enough.

Disliked: The beds were a little uncomfortable and when we were there the button downstairs didnt work.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Partying / nightlife
Sightseeing & culture

21 April 2011

Liked: Staff were friendly and helpful.

Disliked: There were two toilets and they were in with the shower. Therefore anyone having a shower occupied the toilet - not fun in the morning! Also the beds were very uncomfortable felt like I was sleeping on the springs of the bed. I would no recommend this to friends.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Andrew Thompson

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Partying / nightlife
Sightseeing & culture
Visiting friends or family

04 April 2011 Andrew would recommend this property

Liked: Very friendly staff!

Disliked: Beds are too short. But I have that problem at every hostel.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin Perfect

Alone

Relaxation/spa
Romantic getaway
Sightseeing & culture
Visiting friends or family

31 March 2011 Martin would recommend this property

Liked: Very friendly and informal.

Disliked: Nothing

77.1%
Atmosphere - 80% Staff - 40% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

22 March 2011 Customer would recommend this property

Liked: Great location.Rooms have little balconies that overlook the pedestrian street with all the Spanish life coming and going.

Disliked: Staff seem to think it's there own home and treat it, and you, as such.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

City break
Sightseeing & culture
Visiting friends or family

21 February 2011 Customer would recommend this property

Liked: Great prices for off-season San Sebastian!

Disliked: Kitchen facilties were dirty (microwave), and not much space to move around during breakfast.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Janie Pelletier

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

02 February 2011 Janie would recommend this property

Liked: Everybody is nice

Disliked: That there wasn't an extra linen underneath and cover

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elizabeth Huntley

Alone

Backpacking / gap year

25 January 2011 Elizabeth would recommend this property

Liked: Best hostel I have stayed in, everyone was so friendly, the staff as well as other travellers. Its a very social hostel.

Disliked: absolutly nothing

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

marco cerrano

With friends / other travellers

City break
Partying / nightlife

12 January 2011 marco would recommend this property

Liked: really in a great position, in the very center of the city, nice atmosphere and kind staff.

Disliked: nothing

85.7%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Georg Kellermann

As a family with children

Family Holiday

10 January 2011 Georg would recommend this property

Liked: Very well located. Guests were very friendly en helpful.

Disliked: We came by car and had problems to locate the place. Because we had problems with our phones and the telephone number we found it very difficult to enter. The lack of parking space was also a problem.

54.3%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 20%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

Alone

Events / festivals

22 December 2010 Customer would recommend this property

Liked: the location

Disliked: the showers are broken, the room is untidy

77.1%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

09 December 2010 Customer would recommend this property

Liked: location, staff, meeting people

Disliked: room next to bathroom and common room thats why it was very noisy in the night


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.