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Reviews of U Hostels

Hostel | Calle Sagasta Nº 22, Madrid, Spain 28004

90.9% Overall Rating

287 out of 295 customers would recommend this property

Recent review (21/04/2014)

Iliana Gutierrez thinks…

"It was the best hostel I have stayed at! Super clean, really friendly and helpful staff,and lots of activities to help you experience Madrid. The free walking tour (you have to tip the guide) was…"

Read all U Hostels reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Nightclub
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Late check-out
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.76

What's Included

  • Luggage Room
  • Linen

Important Information

Please note: For reservations of 12 people or more special cancelation, amendment and payment policy will apply: Payments: The hostel will contact you to arrange the payment of 40% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date. Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date. The 40% deposit as well as HostelBookers deposit are non-refundable. Failure to comply with this special conditions will result in your booking being cancelled.

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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90.9%

Overall Rating

287 out of 295 HostelBookers customers said that they would recommend 'U Hostels'

Atmosphere
90.4%
Location
92.0%
Facilities
87.2%
Cleanliness
92.8%
Staff
90.4%
Value
91.2%
Safety
92.0%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Iliana Gutierrez

With friends / other travellers

Sightseeing & culture

21 April 2014 Iliana would recommend this property

Liked: It was the best hostel I have stayed at! Super clean, really friendly and helpful staff,and lots of activities to help you experience Madrid. The free walking tour (you have to tip the guide) was really good and the restaurant our guide Harriot recommended had the best food for a really good deal!

Disliked: Breakfast was limited to 2 slices of toast and 1 drink.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

26 March 2014 Customer would recommend this property

Liked: Very clean, very nice staff, decent location. It was nice to get out of the major tourist part of Madrid and walk around.

Disliked: Kitchen was pretty small and I could not figure out the stove top for the life of me

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

20 March 2014 Customer would recommend this property

Liked: Gorgeous private room. Friendly and helpful staff. Excellent location not far from the centre.

Disliked: Nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Sightseeing & culture

18 March 2014 Customer would recommend this property

Liked: This hostel is a great place to stay while in Madrid. Located in a good, few minutes away from the metro station location with number of coffee and bars around it. It takes about 20min to walk to the city centre. Hostel itself is located on the main street, however while there didn't have any problems with neither public transport or evening noise. General sharing facilities clean, quite spacious and looked after. The room I was in, in comparison to other hostels I stayed in, really spacious, with clear space between the beds. Each bed has a lamp, a small shelf and a charging socket. Metal lockers are located at one end of the room are big enough to store backpack, but bring your own lock. In general, positive experience and would definitely consider staying again.

Disliked: Wifi singal in the room is very weak and had problems connecting

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

lisa imlach

Alone

City break

15 March 2014 lisa would recommend this property

Liked: In built charging areas by beds large lockers basic breakfast with €1 add ons

Disliked: Lack of aircon could be issue in summer months

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Backpacking / gap year

04 March 2014 Customer would recommend this property

Liked: very clean

Disliked: more of a hotel feel than a hostel

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Events / festivals
Partying / nightlife
Visiting friends or family

04 March 2014 Customer would recommend this property

Liked: The rooms, bathrooms and commmunal areas were amazing! The staff were so so friendly too.

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Andreas Jakobsen

With friends / other travellers

Visiting friends or family

26 February 2014 Andreas would recommend this property

Liked: It was abit hard to find, but when I got in there the staff was very helpful. The Hostel was very clean and nice. I would like to stay there again if I go to Madrid.

Disliked: It was abit hard to find, but it wasnt a big problem.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Piper Davis

With friends / other travellers

Sightseeing & culture

14 February 2014 Piper would recommend this property

Liked: Fabulous tours and events every day/night. Harry was great!!

Disliked: Piper left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

03 February 2014 Customer would recommend this property

Liked: Location, cleanliness, atmosphere

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

02 February 2014 Customer would recommend this property

Liked: The cleanliness

Disliked: They charge for towels

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

19 January 2014 Customer would recommend this property

Liked: Good location and very nice cinema room to chill

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fernando Darcie

With my spouse / partner

City break
Partying / nightlife
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture

18 January 2014 Fernando would recommend this property

Liked: Very nice location, just a few steps from metro and very centrally located. Staff helpful. Lots of hanging out activities. Modern casual design. Bedrooms new & clean, with very comfortable beds.

Disliked: Breakfast (baisc version) should include coffee. The extra 3 euro version is insuficient as well.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laurie scott

With my spouse / partner

City break
Sightseeing & culture

15 January 2014 Laurie would recommend this property

Liked: It was everything we wanted..location,friendly and clean

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Andreas Lehner

Alone

Backpacking / gap year
City break
Sightseeing & culture

12 January 2014 Andreas would recommend this property

Liked: Very clean, friendly staff, everything included in price Great kitchen, nice rooms

Disliked: Basic breakfast (but brought my own)

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Oliver Krumme

With my spouse / partner

Sightseeing & culture
Visiting friends or family

05 January 2014 Oliver would recommend this property

Liked: Location (very central and just a few metres to the nearest Metro station "Alonso Martinez"), very clean and modern hostel, very helpful staff, nice hang-out area.

Disliked: Walls were a bit thin (was around New Year, so noise level was a bit higher), the "free" breakfast service was not really complete (why do you charge 1 euro extra for coffee?), and it was rather sub-basic.

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Mingyu Fan

With friends / other travellers

Backpacking / gap year

05 January 2014 Mingyu would recommend this property

Liked: Kitchen, Location

Disliked: Bad tempered staff

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Valentina Franciosi

Alone

City break
Partying / nightlife
Shopping
Sightseeing & culture

25 December 2013 Valentina would recommend this property

Liked: Love the style, the decor, the atmosphere. Also loved that it is very clean and the staff is friendly!

Disliked: Nothing

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

19 December 2013 Customer would recommend this property

Liked: Good location and Staff. Clean Rooms

Disliked: Nothing

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

16 December 2013 Customer would recommend this property

Liked: The 8 bed dorm was great - big, clean and modern. Lots of showers and toilets of a good standard. They had a freindly your guide called Erica who is always about!

Disliked: Can be hard to find as the name in big letters on the front of the hotel is different, small letters on the door let you know it's the right place. Internet is rubbish down stairs. I was first put in a 12 bed and found a bed before unpacking ( you have to put your name in a clip to secure your bed). I awoke from a nap with another Spanish traveler asking me to leave he bed as it was his! He had not made the bed, not put his name in the clip or put any belonging on/ near the bed! He was so rude I asked to move rooms and was told I would have to pay to upgrade. Not the hostels fault there are some bad travellers around but they could have helped me more without charging loads more!

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Madeline Stone

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

04 December 2013 Madeline would recommend this property

Liked: The hostel is clean and trendy. The kitchen is available for you to use and a fridge to store food. The atmosphere is fantastic, never felt uncomfortable or unsafe. Another great thing about this hostel was the free walking tour. Erica who took us on the tour was amazing!

Disliked: Madeline left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

24 November 2013 Customer would recommend this property

Liked: I really love this hostel! It is exactly like it says and it has some really cool features (like swings!). There are lots of bathrooms and things to do - a bar, tour, cinema and the subway is super close. The female only room where I stayed had a desk with mirrors and a hair dryer, plus there was individual sockets and a light for each bed. its also clean, which is a always a bonus! Will definitely be recommending it to everyone I know!

Disliked: The only downside is that the lockers, although big is size are not lockable...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Isabella Oriella

With friends / other travellers

Partying / nightlife
Sightseeing & culture

23 November 2013 Isabella would recommend this property

Liked: Clean, quiet, nice staff, fun swings in the lounge, comfy blankets.

Disliked: The main door - we had a lot of trouble with opening it from either side.

91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
City break

14 November 2013 Customer would recommend this property

Liked: Location was very good, next to Alonso Martinez metro station (1 minute walk) and a 20 minute walk to Plaza Mayor and Gran Via by walking down calle Hortaleza. The breakfast at the hostel was 3 euros and although very basic (bread, jam, ham, cheese, milk, orange juice, fruit and coffee) was still quite filling and cheaper than other cafes and restaurants. As it was low season, it was quite quiet therefore atmosphere was slightly lacking however ended having a room for 4 to myself. Have a good kitchen downstairs as well so are able to buy your own food from nearby supermarkets and prepare food. Hostel seemed very clean as well.

Disliked: It is described as a 'luxury' hostel however it is quite similar to many others which I have been to. Still was very good and would definitely stay here again. It may be slightly more expensive than most hostels but Madrid is quite expensive as a city and this is one of the better ones in Madrid. Would recommend it!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

14 November 2013 Customer would recommend this property

Liked: paid for a 12 bed mixed and they upgraded me to an 8 bed room for free! was like a hotel, very clean, breakfast was so-so (you could do better on your own), close to the supermarket (2 mins), more than sufficient toilet/shower facilities, cool dining area, free computer use. there's no other place i would stay in madrid, except that i'm never going back to madrid (haha)

Disliked: nothing!


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