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Reviews of U Hostels

Hostel | Calle Sagasta Nº 22, Madrid, Spain 28004

94.3% Overall Rating

400 out of 410 customers would recommend this property

Recent review (01/08/2015)

erika sarai martinez garcia thinks…

"instalaciones son buenas en general , muy cerca del metro y hay muchas cosas cerca para ir de tapas o tomar algo"

Read all U Hostels reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Nightclub
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Late check-out
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.25

What's Included

  • Luggage Room
  • Linen

Important Information

Please note: Cancellation Policy: 24 hrs before the day of arrival. Cancellations are only accepted via email. Check In: 2.15 pm Check Out: 11.00 am However, if you arrive early you are welcome to leave your stuff with reception and come back later. Late arrivals need to confirm booking by email although, reception is open 24hrs. Method of Payment upon the arrival: Cash, Credit Cards We give our clients a FREE BREAKFAST, as its free, is a bit basic (A glass of milk or orange juice, 2 toasts, butter and jam) But we recommend U the option to get a FULL SPECIAL BREAKFAST for 3€ (Coffee, orange juice, 4 toasts, Ham, serrano Ham, cheese, fruit, cup cake, butter and jam) A 10€ deposit is payable in cash upon arrival. Please note our Group Policy: Bookings of more than 12 people would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply: Payments: The hostel will contact you to arrange the payment of 40% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date. Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date. The 40% deposit as well as HostelBookers deposit are non-refundable. Failure to comply with this special conditions will result in your booking being cancelled.

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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94.3%

Overall Rating

400 out of 410 HostelBookers customers said that they would recommend 'U Hostels'

Atmosphere
95.2%
Location
93.6%
Facilities
91.2%
Cleanliness
97.6%
Staff
94.4%
Value
94.4%
Safety
93.6%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

27 August 2015 Customer would recommend this property

Liked: Nice and clean, good beds, close to the city

Disliked: Nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Feifan Wang

With friends / other travellers

Backpacking / gap year
Relaxation/spa
Sightseeing & culture

14 August 2015 Feifan would recommend this property

Liked: The talking hall in the first floor. It is big, cool, and sofa!

Disliked: The air-condition was broken during that time !!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

osvaldo frances

As a family with children

Family Holiday

12 August 2015 osvaldo would recommend this property

Liked: very good

Disliked: very good hostel

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rafael Damasceno Ramalho Pereira

With my spouse / partner

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

12 August 2015 Rafael would recommend this property

Liked: The best hostel I have stayed at!

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jake Treacy

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Events / festivals
Partying / nightlife

03 August 2015 Jake would recommend this property

Liked: Awesome facilities and location. Staff were friendly and helpful.

Disliked: N/A

60.0%
Atmosphere - 80% Staff - 20% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

erika sarai martinez garcia

With a large group / tour

Visiting friends or family

01 August 2015 erika sarai would recommend this property

Liked: instalaciones son buenas en general , muy cerca del metro y hay muchas cosas cerca para ir de tapas o tomar algo

Disliked: el staff en general no es bueno, contestan de mala gana, en general están de mal humor

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

31 July 2015 Customer would recommend this property

Liked: Very modern style and very clean

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Kit Yen Yim

With my spouse / partner

Backpacking / gap year
Romantic getaway
Sightseeing & culture

30 July 2015 Kit Yen would recommend this property

Liked: Stayed at a private double room for 3 nights, very comfortable and spacious room, with a very modern interior and spotlessly clean. They have loads of activities prepared for young travelevers at the hostel itself, and the facilities are all available and convenient for use.

Disliked: Nothign

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture
Visiting friends or family

14 July 2015 Customer would recommend this property

Liked: It's a very big hostel, very clean and nice. the rooms are spacious, the bathrooms are very clean, and the offer a lot of activities.

Disliked: nothing

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Ricardo Gutierrez

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

11 July 2015 Ricardo would recommend this property

Liked: Room were really nice and clean, enough space to store you luggage, the showers and toilettes were clean.. I would totally recommend it!

Disliked: The breakfast! So small!! The only thing is that is a bit far from the center maybe a 25 minite walk.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Shopping
Sightseeing & culture

04 July 2015 Customer would recommend this property

Liked: The location was perfect, close to city center but quiet. The staff was really friendly and the bathroom, kitchen and bedrooms were clean. They also have a big offer of activities for the guests.

Disliked: The only thing i would change is the bedclothes. They were a little bit rough

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laura Kirwan

With friends / other travellers

Sightseeing & culture

19 June 2015 Laura would recommend this property

Liked: Brilliant accomadation, would highly recommend

Disliked: Laura left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Brooke Charlton

Alone

Backpacking / gap year

19 June 2015 Brooke would recommend this property

Liked: Had a good common room, cinema room, 12 bed had privacy wall between bunks and a shelf with power and light, elevator, good security, chillout area on each floor with shared computer

Disliked: Wifi needs an upgrade, very patchy

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

12 June 2015 Customer would recommend this property

Liked: Staff were very helpful and friendly. They were able to direct us to some beautiful sites we otherwise wouldn't have known about. Great location!

Disliked: There was nothing to dislike

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With a large group / tour

Partying / nightlife

07 June 2015 Customer would recommend this property

Liked: Staff we fantastic, very helpful!

Disliked: Not much really, but thought the bar could be available sooner.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

22 May 2015 Customer would recommend this property

Liked: friendly people, clean and very professional. i enjoy my stay

Disliked: top bunk bed so high very difficult to climb and free breakfast not much at all, need improve..

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

20 May 2015

Liked: Beds were good and so are all their activites. There is something different on each night. If you get a chance definitely go on the walking tour. My guide was Harriet and she was fabulous including telling us spots to go and where had the best food etc. Wifi was excellent the whole time.

Disliked: Can get rather noisy at night time, but use earplugs and all good.

The property's response is...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

20 May 2015 Customer would recommend this property

Liked: Good hostel, good facilities, easy to get to. Recommend for staying here in Madrid

Disliked: Customer left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

10 May 2015 Customer would recommend this property

Liked: Atmosphere, super friendly staff

Disliked: Customer left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Partying / nightlife
Sightseeing & culture

02 May 2015 Customer would recommend this property

Liked: A very good hostel- more like a hotel really.

Disliked: Customer left no negative feedback.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Willian Cavalcante Filho

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

29 April 2015 Willian would recommend this property

Liked: I had new friends from there. Really nice place. Locations was good, brand new hostel, workers really nice (xoxo Kinga!). I definitely would go back there.

Disliked: nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

28 April 2015 Customer would recommend this property

Liked: Everything

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Federico Giovannini

Alone

City break
Sightseeing & culture

08 April 2015 Federico would recommend this property

Liked: perfect

Disliked: No kitchen

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amanda Clark

With my spouse / partner

Sightseeing & culture

01 April 2015 Amanda would recommend this property

Liked: The hostel was very easy to find and the staff were great when we arrived in our very jet-lagged state. We stayed in a double private room, which was very clean and comfortable. Bathrooms were also very clean. We went on the free walking tour the hostel offered and had an amazing tour guide, Harriet, who showed us the city as well as givhave us information of where to eat and museums to visit. She knew so much about the city as well as the history of Spain. I highly recommend the tour if you get the chance.

Disliked: Amanda left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

09 March 2015 Customer would recommend this property

Liked: Very friendly staff. Close to a Metro station making access to all the main tourist areas very easy. Night light and charger by bed much appreciated. Very clean showers.

Disliked: Nothing

The property's response is...


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