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Reviews of U Hostels

Hostel | Calle Sagasta Nº 22, Madrid, Spain 28004

93.7% Overall Rating

338 out of 346 customers would recommend this property

Recent review (25/08/2014)

gina perkins thinks…

"This place is FANTASTIC! the room was nice, the bed was comfortable, and it's well-situated in the city. One of the best things about it, though, is its staff; everyone was so friendly and super…"

Read all U Hostels reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • Nightclub
  • 24 hour reception
  • Restaurant
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Fax
  • Bicycle hire
  • Late check-out
  • Laundry service
  • Bar(s)
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas
  • Internet café
  • Onsite shop(s)
  • Outside area
  • Television room

Purchasable Extras

  • Towel USD 2.64

What's Included

  • Luggage Room
  • Linen

Important Information

Please note: Cancellation Policy: 24 hrs before the day of arrival. Cancellations are only accepted via email. Check In: 2.15 pm Check Out: 11.00 am However, if you arrive early you are welcome to leave your stuff with reception and come back later. Late arrivals need to confirm booking by email although, reception is open 24hrs. Method of Payment upon the arrival: Cash, Credit Cards We give our clients a FREE BREAKFAST, as its free, is a bit basic (A glass of milk or orange juice, 2 toasts, butter and jam) But we recommend U the option to get a FULL SPECIAL BREAKFAST for 3€ (Coffee, orange juice, 4 toasts, Ham, serrano Ham, cheese, fruit, cup cake, butter and jam) A 10€ deposit is payable in cash upon arrival. Please note our Group Policy: Bookings of more than 12 people would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply: Payments: The hostel will contact you to arrange the payment of 40% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date. Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date. The 40% deposit as well as HostelBookers deposit are non-refundable. Failure to comply with this special conditions will result in your booking being cancelled.

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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93.7%

Overall Rating

338 out of 346 HostelBookers customers said that they would recommend 'U Hostels'

Atmosphere
92.0%
Location
89.6%
Facilities
92.8%
Cleanliness
91.2%
Staff
97.6%
Value
96.0%
Safety
96.8%
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Valdir Souza Junior

Alone

Backpacking / gap year
Sightseeing & culture

28 August 2014 Valdir would recommend this property

Liked: Otimo clima!

Disliked: Valdir left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

gina perkins

Alone

City break

25 August 2014 gina would recommend this property

Liked: This place is FANTASTIC! the room was nice, the bed was comfortable, and it's well-situated in the city. One of the best things about it, though, is its staff; everyone was so friendly and super helpful. Roberto Carlos was in charge of the drinking games at the hostel the night I was there as well as the pub crawl and his enthusiasm was contagious and really set the tone for the evening, which was really fun!

Disliked: if I had to pick something, it would be that the top bunks can be a little awkward to get into/out of. Otherwise, everything was great.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

CHRIS SANSOM

With a large group / tour

City break

24 August 2014 CHRIS would recommend this property

Liked: Near to al the sights,clean and friendly

Disliked: Nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maartje Schrauwen

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

21 August 2014 Maartje would recommend this property

Liked: Such a nice place, very clean and everything is just well organized.

Disliked: Breakfast was not that fantastic, but still ok.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Partying / nightlife
Sightseeing & culture

18 August 2014 Customer would recommend this property

Liked: The activities that they have for the people everyday, the atmosphere of the hostel and also the rooms.

Disliked: I was sharing the bathroom and it was often dirty and it didn't have toilet paper.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Family Holiday
Sightseeing & culture

18 August 2014 Customer would recommend this property

Liked: Big hostel, rooms very good size. Plenty of good showers and toilets.

Disliked: Not the hostels fault, but a lot of the time the kitchen is unusable due to people not washing their dishes. Kitchen is slightly small. 10 euro per key deposit is very steep. You do get it back though.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Robin Hunter

Alone

City break
Partying / nightlife
Sightseeing & culture

15 August 2014 Robin would recommend this property

Liked: Nice and very clean hostel and great bed. Great bar and great night out. Helpful staff.

Disliked: N/A

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Fabian von Busse

Alone

Backpacking / gap year

15 August 2014 Fabian would recommend this property

Liked: Very modern and comfortable, nice little details like the spaces where you can leave your small belongings at night. Very good walking tours (guide: Hariot).

Disliked: Organized drinking games at the common area.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing

12 August 2014 Customer would recommend this property

Liked: Everything! Amazing staff and facilities

Disliked: It was a bit of a walk into town. Close to the metro though. Also it was a little annoying having to make your own bed, especially the top bunk. Not ideal after a 30 hour flight

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

01 August 2014 Customer would recommend this property

Liked: Great hostel! Right in the center of Madrid and while it's close to two metro stops...you can easily walk to almost anywhere in the city in about 20 mins. Very clean, individual electricity outlets at each bed, great staff, great people, swings and there's a bar right on the first floor. Also a movie room if you want to just chill. They organize walking tours, pub crawls, tapas nights (do the tapas night..so good!). I'll be staying here next time I'm in Madrid.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

James Dixon

With a large group / tour

Backpacking / gap year
Sightseeing & culture

01 August 2014 James would recommend this property

Liked: Very good staff and clean.

Disliked: Nothing

88.6%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Melina Pappa

Alone

Sightseeing & culture
Work / volunteering

31 July 2014 Melina would recommend this property

Liked: It's a very, very beautiful hostel as you can see in the pictures. The room i stayed (8-bed female dorm), was like an expensive hotel inside! Also: clean, nice neighbourhood, safe. the staff was helpful, the breakfast was ok.

Disliked: If i disliked one thing, it was that it lacked the cosiness that other smaller, maybe not so beautiful hostels have. But maybe that's just me. :)

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Allaa Aldaraji

Alone

City break

31 July 2014 Allaa would recommend this property

Liked: Everyone was really friendly, had events on every night. I made friends even though I was travelling alone, staff is friendly also. Free tour was nice by Harriet

Disliked: Toilets were smelly as the day progressed

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

Alone

Work / volunteering

28 July 2014 Customer would recommend this property

Liked: Nice modern hostel. Right next to Alonso Martinez metro station so easy to get everywhere. Each bed has a light and plug socket.

Disliked: Sketchy wifi which often only worked downstairs. Limited communal Space. I stayed in a female dorm for a week and had lots of Old ladies staying in my room, whilst the downstairs bar is full of drunk Hop on hop off bus travellers - an odd mix!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lorna Carranza

Alone

Sightseeing & culture
Visiting friends or family

25 July 2014 Lorna would recommend this property

Liked: Not far from the metro and the staff was friendly and helpful. The beds were super comfortable and the bedside lamp and cubby to plug in my phone was excellent.

Disliked: windows not double pane so it was a little noisy in the street side room. Also I got the top bunk which was a little difficult climbing in and out at night....

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Russell de Sa

With friends / other travellers

Backpacking / gap year

23 July 2014 Russell would recommend this property

Liked: Very clean and modern. Staff are extra friendly, thumbs up for Roberto Carlos (if you stay here, you'll know who he is). Location is quite good, short walk to the metro to take you around, or you can even walk to the lively Sol. Events every night, so there's always something to do.

Disliked: Russell left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rachael Brock

With friends / other travellers

Backpacking / gap year
City break
Events / festivals
Partying / nightlife
Relaxation/spa
Romantic getaway
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

22 July 2014 Rachael would recommend this property

Liked: Great atmosphere and location and events!

Disliked: Nothing

91.4%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

21 July 2014 Customer would recommend this property

Liked: Good vibe, very friendly

Disliked: There needs to be more room for food storage, a pantry or something

71.4%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 100%
Location - 60% Cleanliness - 60% Value - 100%

LEE REUNBOM

With friends / other travellers

Sightseeing & culture

21 July 2014 LEE would recommend this property

Liked: 6인실을 사용했는데 저와 오빠를 포함해서 세명이 6인실 전체를 사용했어요. 인테리어가 깔끔하고 예뻐요. 빛도 잘들어오고 시원해요.

Disliked: 조식이 정말 빈약해요. 과하게 절제 당하는 느낌? 괜찮게 먹으려면 3.5유로를 내야한데요.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

17 July 2014 Customer would recommend this property

Liked: The staff were very welcoming and understanding as we had a flight delay. The rooms are fantastic, bright and clean. The hostel is close to the metro and all the sights.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Backpacking / gap year

12 July 2014 Customer would recommend this property

Liked: Nice layout

Disliked: For 2 nights, the hair dryer all were out oforder... If its in winter, bad situation. The guy in night shift, not helpgul at all... disappointmented .

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Lorren McAuslan

Alone

Backpacking / gap year

11 July 2014 Lorren would recommend this property

Liked: Loved everything definitely recommend this place to anyone on their way to madrid. Not a single fault. Try and do the free walking tour with Patricia she's an absolute gem!

Disliked: Nothing at all loved the place

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

06 July 2014 Customer would recommend this property

Liked: They had SWINGS ON EVERY FLOOR!! no matter what age you always want to go on a swing!! also it was light and airy, clean and the kitchen and home theater (yes that was amazing too!) were both brilliant.

Disliked: if i had to say a bad thing, it would only be that the air conditioning was very odd. one day it would be fine and working, then the next it would be off and we would be melting day or night, and if you opened the windows to let air flow it would be too noisy.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Emily Jeuniewic

With friends / other travellers

Backpacking / gap year
Shopping
Sightseeing & culture

03 July 2014 Emily would recommend this property

Liked: The staff are super friendly and helpful, with perfect English. The rooms are very clean and the bar area is lots of fun

Disliked: A couple of little issues we had were the breakfast is included but only really is 2 pieces of toast and a drink, you have to pay for more than that. The shower flooded once in our room but seemed to fix itself. We had to keep asking for toilet paper as they didn´t replenish it daily. And the levels are really noisy, if there is anyone in the hallway you can hear everything.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Chun Kwan Lionel Wat

Alone

Backpacking / gap year

27 June 2014 Chun Kwan Lionel would recommend this property

Liked: Clean, bright and friendly. Cheap at the same time

Disliked: Too little for breakfast, the upper bed is not secure for people like me that tend to move and turn while sleeping.


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