Reviews of Hostal El Pilar

Carretas 13, (junto a la Puerta del Sol), Madrid, Spain 28012

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90.2%

628 out of 662 HostelBookers customers said that they would recommend 'Hostal El Pilar'

Atmosphere
84.0%
Location
99.2%
Facilities
81.6%
Cleanliness
92.0%
Staff
90.4%
Value
92.8%
Safety
91.2%

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94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Renee Haynes

With friends / other travellers

Sightseeing & culture
Family Holiday
Shopping

01 July 2010 Renee would recommend this property

Liked: Terrific location right next to Plaza del Sol. Friendly and helpful staff, but not a place to hang out. Rooms were good.

Disliked: Our first room had had smokers in it, which was disappointing, bu our second room (we stayed there twice) was fine.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Terri Storseth

With my spouse / partner

City break
Sightseeing & culture
Family Holiday
Shopping

30 June 2010 Terri would recommend this property

Liked: This is one of the best located places you can find and all the shops. services and places to eat are very close.Carlos[The Owner] and his family are very friendly and helpful,the staff was nice to talk with.I would suggest this place to anyone.

Disliked: Terri left no negative feedback.

62.9%
Atmosphere - 60% Staff - 40% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 100% Value - 40%

Customer review

27 June 2010

Liked: location

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

22 June 2010 Customer would recommend this property

Liked: its nice for tourists especially with its location but there is no breakfast in the hotel

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Birgitte van den Broek-Janssen

22 June 2010 Birgitte would recommend this property

Liked: very clean, great location, lots of quiet rooms, feels very safe that the staff checks your entrance and if there are no strange people entering. there is an internetpossibility and sheets, towls, are cleaned every day!

Disliked: Birgitte left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Angie Houben

16 June 2010 Angie would recommend this property

Liked: The staff are waaay nicer than the average arrogant Madrileños! The night receptionist was genuinely friendly. The day staff may look slightly grumpy, but it's just a mask :)They were open to change, too: since my friend and I couldn't sleep because of the street noise right under our window, they switched us to a noise free room, at no extra cost and without any hassle! The rooms were both very clean, the design was proper, fresh towels and made beds every day. The windows can be blinded completely, so after a long night, there's every opportunity to sleep in. Like in any hotel&hostel it's not permitted to have more people over during the night. Hostels can also object during the day, but at El Pilar it's no problem having a day visitor over, as long as you discuss it with the owner (small older bold man) or the staff. The only remark I can make is that the second room had a very annoying shower, switching from very cold to literally burning hot, while the first was very very nice, right pressure and all!Thank you El Pilar!

Disliked: Angie left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

14 June 2010 Customer would recommend this property

Liked: Its location is very good!

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

14 June 2010 Customer would recommend this property

Liked: Location was great.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Camila Rocha

13 June 2010 Camila would recommend this property

Liked: The location is the best !!! The bathroom is also very good. My bed was a little uncomfortable, and we could hear many noises from other rooms, which was annoying.

Disliked: Camila left no negative feedback.

71.4%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 80% Value - 60%

Customer review

11 June 2010 Customer would recommend this property

Liked: Good location, near restaurants and pubs, looks a bit old but worth to stay.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

09 June 2010 Customer would recommend this property

Liked: Great place to stay!

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 40% Staff - 20% Facilities - 40% Safety - 40%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

08 June 2010

Liked: Good location.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Anna Crutzen

07 June 2010 Anna would recommend this property

Liked: great location and helpfull staff!

Disliked: Anna left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

07 June 2010 Customer would recommend this property

Liked: good position.good staffclean!ok!!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 June 2010 Customer would recommend this property

Liked: Good accomodation for the price in the heart of madrid. Clean, quiet, pleasant staff. Rooms small but appropriate for the price and location

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

03 June 2010 Customer would recommend this property

Liked: They were v friendly, provided me an ironing board and an iron for my clothes, could leave there my luggage for the day.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

02 June 2010 Customer would recommend this property

Liked: It was an excellent location near Puerto del Sol and it was very clean. The room was very quiet and a great refuge from the crowds just outside.

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

01 June 2010 Customer would recommend this property

Liked: Great location!

Disliked: Customer left no negative feedback.

74.3%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

30 May 2010 Customer would recommend this property

Liked: Excellent unbeatable location and ok price but smokey and internet did not work!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Radostina Hlebarova

30 May 2010 Radostina would recommend this property

Liked: It is clean and calm inside, the noise on the street is a lot, but for people having fun it is not a problem. The staff is polite and friendly.

Disliked: Radostina left no negative feedback.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Steven Smith

22 May 2010 Steven would recommend this property

Liked: If you want a cheap place to stay in the centre of Madrid this is the place for you but be realistic about what you are getting for your money. The rooms are a bit small and dark if not 'rustic' the walls are thin so there's some noise and there's no common area to meet other travellers. If you want accomodation with bigger, lighter rooms and more atmosphere you'll have to spend a lot more euros!

Disliked: Steven left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Emily Kellaway

22 May 2010 Emily would recommend this property

Liked: Fantasic location, a stones throw from Plaza De La Puerta Del Sol! Very affordable, clean, tidy & safe.

Disliked: Emily left no negative feedback.

71.4%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

18 May 2010 Customer would recommend this property

Liked: The location is great. On the downside, it was very noisy inside the hotel until 4 a.m. and my room totally smelt of smoke (however, I did not book a non-smoking room so that is not a negative point in my evaluation).

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

18 May 2010 Customer would recommend this property

Liked: good location in the center; near metro

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Adrian Zralka

14 May 2010 Adrian would recommend this property

Liked: You get what you pay for, probably even more. I stayed there for 4 nights with my girlfriend in a double bed room. Clean facilities and lining and towels changed every day. Bed was comfy as well so can't really complain. Considering it is 25£ a night PP it is value for money.

Disliked: Adrian left no negative feedback.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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