Reviews of Hostal El Pilar

Carretas 13, (junto a la Puerta del Sol), Madrid, Spain 28012

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90.2%

628 out of 662 HostelBookers customers said that they would recommend 'Hostal El Pilar'

Atmosphere
84.0%
Location
99.2%
Facilities
81.6%
Cleanliness
92.0%
Staff
90.4%
Value
92.8%
Safety
91.2%

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71.4%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Visiting friends or family

30 May 2011 Customer would recommend this property

Liked: The room was perfect for what we needed. Good to have an ensuite and fresh towels as well as cleaning service everyday. Same price as a hostel for these hotel perks. Great location right of Plaza del sol.

Disliked: We were told to be quiet in less than a polite way at 9.30pm when we were just getting ready to go out. All we were doing was laughing and chatting and it was hardly late...especially for the Spanish. If it had been later we would have understood, but made us slightly uncomfortable for the rest of the stay. Thankfully we were just 3 girls on a city break for a chilled time. Would defintiely not be the place if you were looking for a sociable travelling experience!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

18 May 2011 Customer would recommend this property

Liked: Excellent location, clean room and comfortable beds, air conditioning, and an amazingly helpful guy working in the reception. All I needed for this stay.

Disliked: Internet was expensive to use.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Romantic getaway
Sightseeing & culture

27 April 2011 Customer would recommend this property

Liked: The room was nice, quiet and very clean.

Disliked: Nothing.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fred de Jong

With my spouse / partner

City break

25 April 2011 Fred would recommend this property

Liked: It was a super hostel and can recommanded it to everybody

Disliked: nothing

88.6%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
Sightseeing & culture

20 April 2011 Customer would recommend this property

Liked: Had twin private with ensuite. Very clean, roomy, quiet as off street, beds comfy, window, like hotel.

Disliked: Poor wifi. If others closed their doors quietly, walked quietly, didnt snore loudly next door, or danced upstairs... then it would have been really quiet. People need to think of others.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Ifeanyi Enejere

With friends / other travellers

City break
Partying / nightlife
Relaxation/spa
Sightseeing & culture
Visiting friends or family

18 March 2011 Ifeanyi would recommend this property

Liked: It's definitely in a great location less than a block away from the Metro. Puerta del Sol is close to a variety of restaurants, shops, and nightlife for any kind of budget. The sleeping arrangements were modest but extremely clean and tidy, service included bed service.

Disliked: The only minor dislike is that the staff speak little English but you really don't need that much Spanish/ English to communicate.

88.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

08 March 2011 Customer would recommend this property

Liked: Great location. Very clean rooms. Private bathroom! More like a hotel than a hostel.

Disliked: Kind of an inconvenience having to leave the key at the desk every time you left, but one less thing I needed to carry with me/worry about losing.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

22 February 2011 Customer would recommend this property

Liked: Very clean and well situated Hostel. I would defenitely recommend it.

Disliked: Staff didn't speak a lot of English.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

Events / festivals

09 January 2011 Customer would recommend this property

Liked: Excelent Location!

Disliked: Nothing to declare

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

As a family with children

City break

07 January 2011 Customer would recommend this property

Liked: Excellent location, moderate price

Disliked: everything was like I expected, not luxury at all but worth of the price.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Visiting friends or family

05 December 2010 Customer would recommend this property

Liked: Great Location

Disliked: n/a

71.4%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

City break
Sightseeing & culture
Romantic getaway
Shopping

30 November 2010 Customer would recommend this property

Liked: The best thing was the location - it couldn't be much more central.

Disliked: Not much, the rooms were a little small - but not more so than expected.

85.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Eliane DE COSTER

With my spouse / partner

City break
Sightseeing & culture

29 November 2010 Eliane would recommend this property

Liked: The location is super, the heart of the city is at 50 meters. Restaurants, snackbars and cafés, AND the police station are near The hostel itself is clean and secure.Very positive is the personal safe in your room (cost=1 €). I recommend to use it for valuables, etc.!!! Madrid is in fact the kingdom of pickpockets !

Disliked: Most of the staff are kind, but not all ! Do not use the phone of the hostel, the rate is three times the real value. Telephone shops, very near, are normally priced !

62.9%
Atmosphere - 20% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

11 November 2010

Liked: location

Disliked: noisy if room is towards the street, no real room/place to meet people

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

04 November 2010 Customer would recommend this property

Liked: Fantastic location - just off of Puerta del Sol. I had a room towards the back of the building and it was very quiet - no street noise or noise from surrounding rooms.

Disliked: Customer left no negative feedback.

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities
City break

02 November 2010 Customer would recommend this property

Liked: Very clean, excelent location.

Disliked: Customer left no negative feedback.

40.0%
Atmosphere - 20% Staff - 20% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 60% Value - 20%

Customer review

With friends / other travellers

Backpacking / gap year

25 October 2010

Liked: location

Disliked: The elevator did not work. 2 floors upstair through the stairs with a 20 kg bag! Also, It seems I was staying on a anex of the hotel, all the way across the building where no one could hear us or the wifi reach us. This was by far the worst hostel I stayed at in the 20 days that I had been travelling. The couch I slept in was all broken and it had only 2 minutes of hot water. Bad bad and shower.

77.1%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

As a family with children

Backpacking / gap year
Sightseeing & culture

16 October 2010 Customer would recommend this property

Liked: location, staff were helpful

Disliked: no facilities for hot water on premisis

85.7%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With a large group / tour

Sightseeing & culture

09 October 2010 Customer would recommend this property

Liked: The place was in a good location and the internet worked really well. The bathrooms were really new and everything was very clean.

Disliked: No one really spoke english. It was fun to practice my spanish, but for someone who can't speak spanish it's impossible to communicate. The room was tiny, but we managed.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

javier sanchez

As a family with children

Sports, adventure or outdoor activities
Beach / sunbathing
Shopping

08 October 2010 javier would recommend this property

Liked: la limpieza y todo muy cerca muy bien ubicado

Disliked: todo me gusto

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Sightseeing & culture

08 October 2010 Customer would recommend this property

Liked: Location is perfect

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Haishan Ni

With a large group / tour

Sightseeing & culture

04 October 2010 Haishan would recommend this property

Liked: very very good location, right beside the sol plaza, big room with toliet/shower inside!

Disliked: Haishan left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

24 September 2010 Customer would recommend this property

Liked: The location is great; the place is clean and secure.

Disliked: The triple en suite is very small for 3 people. We were two so it was just right. The 3 day minimum was unnecessary.

71.4%
Atmosphere - 40% Staff - 40% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Christopher Slocombe

With my spouse / partner

Backpacking / gap year

18 September 2010 Christopher would recommend this property

Liked: The location is excellent

Disliked: Christopher left no negative feedback.

91.4%
Atmosphere - 60% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elizabeth Fennessy

With my spouse / partner

Backpacking / gap year

14 September 2010 Elizabeth would recommend this property

Liked: this place was really good. private bathroom was very clean, T.V, Wifi in rooms was great, location was great.

Disliked: Elizabeth left no negative feedback.


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94% of 201,155 customers would recommend HostelBookers to a friend.

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