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Reviews of Hostel Era

Hostel | San Mateo 2, Madrid, Spain 28004

84.1% Overall Rating

145 out of 156 customers would recommend this property

Recent review (17/05/2015)

Daniel Bell thinks…

"Great location. A well rounded area surrounded by locals doing there own thing and tourists mixed amongst it all. The area has great character and atmosphere with restaurants and bars close by.…"

Read all Hostel Era reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Laundry service
  • Common area / room
  • Communal kitchen
  • Internet access in public areas

Purchasable Extras

  • Towel USD 2.22

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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84.1%

Overall Rating

145 out of 156 HostelBookers customers said that they would recommend 'Hostel Era'

Atmosphere
80.0%
Location
92.0%
Facilities
74.4%
Cleanliness
84.0%
Staff
91.2%
Value
84.0%
Safety
83.2%
Refine your results Showing 112 of 153 reviews 1 | 2 | 3 | 4 | 5   Next
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Beach / sunbathing

20 June 2015 Customer would recommend this property

Liked: THE STAFF !

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

Customer review

With my spouse / partner

Relaxation/spa

04 June 2015 Customer would recommend this property

Liked: Nice location , price

Disliked: Noisy

74.3%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 60%

Daniel Bell

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

17 May 2015 Daniel would recommend this property

Liked: Great location. A well rounded area surrounded by locals doing there own thing and tourists mixed amongst it all. The area has great character and atmosphere with restaurants and bars close by. Around the corner is the expansive local market, Mercado de Barcelo which picks up where the breakfast falls short. Buy some bread, cheese and spanish ham for less than 5 euros. You won't regret it.

Disliked: Sadly was stuck with room 6 which has a window which was open to the bustling street full of Madridilenos all enjoying themselves throughout the night.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

23 April 2015 Customer would recommend this property

Liked: Awesome price and great location.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

David Milan

Alone

Beach / sunbathing

15 February 2015 David would recommend this property

Liked: .

Disliked: David left no negative feedback.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Theodore Baston

With friends / other travellers

Partying / nightlife

26 January 2015 Theodore would recommend this property

Liked: Cheap.

Disliked: Showers/Lack of hot water.

94.3%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture

18 September 2014 Customer would recommend this property

Liked: Breakfast included

Disliked: Its a bit noisy because of the main street under windows

54.3%
Atmosphere - 60% Staff - 80% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
City break

14 September 2014

Liked: Location.

Disliked: Old furniture. No privacy. You had to leave your mobile phone next to the mobile phones/cameras of the other guests because there was only a plug in the room.

68.6%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

Partying / nightlife
Visiting friends or family

03 September 2014 Customer would recommend this property

Liked: Good location, friendly staff (although not very good at English), a fine place to stay for a quick visit.

Disliked: The staff didn't speak a lot of English, which I think is pretty important for people working at such an international hostel. The breakfast wasn't much to speak of. Even though I had booked the reservation in advance, they didn't have a locker available for me.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Jaymee Dwyer-Stone

Alone

Backpacking / gap year

29 August 2014 Jaymee would recommend this property

Liked: Clean, good facilities

Disliked: Wifi didn't work in the bedroom

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Roberto Flores

Alone

Backpacking / gap year

26 August 2014 Roberto would recommend this property

Liked: los chicos del staff eran muy amables y serviciales, siempre disponibles a cualquier consulta e inquietud, el ambiente agradable, áreas comunes espaciosas y la limpieza impecable

Disliked: la habitaciones no tenían aire acondicionad por lo que toar una siesta en la tarde era un poco molesto y dado que esta en un área muy céntrica y concurrida el ruido de la calle es algo molesto.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Samuel Lane

With my spouse / partner

Sightseeing & culture

17 August 2014 Samuel would recommend this property

Liked: Location

Disliked: Was no well air conditioned

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Bruno Souza

With friends / other travellers

Backpacking / gap year

11 August 2014 Bruno would recommend this property

Liked: Everthing was good

Disliked: Nothing

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture

06 August 2014 Customer would recommend this property

Liked: Good location, clean and tidy, helpful staff and free breakfast!

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

30 July 2014 Customer would recommend this property

Liked: Big sharing space. Cheap with breakfast. Staff are kind.

Disliked: Outside is Noisy. Shower is not so hot. Bed sheet is not good.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rebeca Freitas

With my spouse / partner

Sightseeing & culture

21 July 2014 Rebeca would recommend this property

Liked: The staff is very nice and the location is great!

Disliked: Notting.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Shopping
Sightseeing & culture
Work / volunteering

21 July 2014 Customer would recommend this property

Liked: -All staffs are very friendly, helpfu l and responsible. -Very convenient location, its already inyhe city centre and just 1 minute walk to metro. -price are valuable -many shower rooms

Disliked: The room aren't big enough.

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 80%

Pamela Avila

Alone

Backpacking / gap year

08 July 2014 Pamela would recommend this property

Liked: la locacion es perfecta estas en una zona segura

Disliked: pueden limpirar mas el baño

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 100% Value - 80%

Dennis OConnell

Alone

Family Holiday
Sightseeing & culture

30 June 2014 Dennis would recommend this property

Liked: The staff was very friendly and helpful!

Disliked: The room was hot as the air was not working apparently.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Michael Perez

With friends / other travellers

Backpacking / gap year

03 June 2014 Michael would recommend this property

Liked: Nice facilities, good breakfast, good sized rooms and lockers, great wifi.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ernestina Masid

Alone

Sightseeing & culture

05 May 2014 Ernestina would recommend this property

Liked: Muy buena atencion, ubicacion, limpieza, etc

Disliked: Nada

57.1%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 80% Value - 60%

I. C. Turner

Alone

Sightseeing & culture
Visiting friends or family
Work / volunteering

02 May 2014

Liked: Nice showers.

Disliked: The dorms are off the common room, so it's noisy, and I was given the bed right in front of the door even though others were empty. Despite using this specified inconvenient bed, my sheets were randomly removed by the cleaner while I was out, (I was only there three nights) so I had to make my bed again late at night when I had to get up early. There were also no public computers, always annoying in a hostel.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Sarah Nissen

Alone

Sightseeing & culture

23 April 2014 Sarah would recommend this property

Liked: The staff was really wonderful at Hostel Era! They answered all my questions and were very nice to talk with. The beds were clean and comfortable and the common area was big and with plenty of seating.

Disliked: There weren't many bathrooms available, and the ones they do have are broken or dirty. Also no handsoap dispenser, only a bar of soap on the sink was a little uncomfortable.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Work / volunteering

15 April 2014 Customer would recommend this property

Liked: Fantastic staff. So helpful, and so genuinely friendly.

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Visiting friends or family

02 April 2014 Customer would recommend this property

Liked: Lovely beds and good breakfast

Disliked: Customer left no negative feedback.


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