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Reviews of No Name City Hostel

Hostel | Calle Atocha 45, Madrid, Spain 28012

83.2% Overall Rating

154 out of 167 customers would recommend this property

Recent review (22/07/2013)

"It is near the Puerta del Sol and Gran Via. It has many beds and many bathrooms so you do not have to wait for your turn."

Read all No Name City Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Washing machines
  • Wheelchair accessible
  • Laundry service
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Internet access in public areas

Purchasable Extras

  • Towel USD 1.27

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

A 15€ deposit is payable in cash upon arrival. If you are going to arrived later than 21:00 please, Contact us by mail to keep your reservation. Please notice that we have a 24 hours cancellation policy and it is possible to CANCEL ONLY BY EMAIL, otherwise we must charge the full amount of the first night. Bookings of 10 people or more are considered GROUP ones and must be made through the group reservation department. We do not accept bookings of over 10 people. We reserve the right to cancel such reservation without refund. We can only accept people under the age of 17 years old if they come accompanied by an adult legally responsible for them and if they have a whole room to themselves (they cannot share rooms with other clients). The reservation can be cancelled or changed until 7 days before arrival without any cost! In order to keep the booking confirmed, we have to receive the 50% of the total amount of the group booking by bank transfer in our account. Otherwise, the booking could be cancelled. Cat's Hostel has a cancellation policy of no refund on the amount paid in case of cancellation within 7 days prior to arrival or in case of no show. On arrival at the hostel you will be charged 300€ in cash as a deposit for the keys / this whole deposit is not returned if a key is lost/ misplaced, the check-out is done after 11am or any kind of vandalism or disturbance occurs against the premises or other guests.

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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83.2%

Overall Rating

154 out of 167 HostelBookers customers said that they would recommend 'No Name City Hostel'

Atmosphere
78.4%
Location
88.8%
Facilities
76.0%
Cleanliness
82.4%
Staff
82.4%
Value
85.6%
Safety
88.8%
Refine your results Showing 105 of 164 reviews 1 | 2 | 3 | 4 | 5   Next
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85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

I. C. Turner

Alone

Sightseeing & culture
Visiting friends or family
Work / volunteering

02 May 2014 I. C. would recommend this property

Liked: The building and the dorms are spacious and clean. The staff seem nice.

Disliked: There are only about three computers for a very large number of guests, and you cannot use them 24 hours. There is only a sort of dining room (where the computers also are), no real common room.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

I. C. Turner

Alone

Sightseeing & culture
Visiting friends or family
Work / volunteering

02 May 2014 I. C. would recommend this property

Liked: The building and the dorms are spacious and clean. The staff seem nice.

Disliked: There are only about three computers for a very large number of guests, and you cannot use them 24 hours. There is only a sort of dining room (where the computers also are), no real common room.

28.6%
Atmosphere - 20% Staff - 40% Facilities - 20% Safety - 20%
Location - 60% Cleanliness - 20% Value - 20%

Customer review

Alone

Backpacking / gap year
Work / volunteering

30 September 2013

Liked: Location is ok, decent vending machines

Disliked: Cramped rooms, bad smell, noise (loud air conditioning unit outside the window goes off and on all night), push button shower, "private" bathroom didn't have separated shower stall and everything in the bathroom gets soaked, no wifi in room, not enough electrical outlets in room (only one in four person room), flimsy lockers, and more that i can't think of now.

85.7%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 100%

Courtney Birrell

With friends / other travellers

Backpacking / gap year

02 September 2013 Courtney would recommend this property

Liked: good atmosphere, good location

Disliked: not too good kitchen

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

22 July 2013 Customer would recommend this property

Liked: It is near the Puerta del Sol and Gran Via. It has many beds and many bathrooms so you do not have to wait for your turn.

Disliked: The kitchen was very dirty and pretty useless. It doesn't have enough kitchen supplies for everybody and the refigerator did not work properly. The dining room was two floors down from the kitchen. And the common room (the terrace) was closing pretty early. Also, they turned up the air conditioning in rooms so hard, that we froze during the night.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

15 July 2013 Customer would recommend this property

Liked: It had a relaxed atmosphere. The tours and other programs were great.

Disliked: The staff was sometimes too busy.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

City break
Partying / nightlife
Sightseeing & culture

17 June 2013 Customer would recommend this property

Liked: Nice staff, good location

Disliked: Older people

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With my spouse / partner

City break
Shopping
Sightseeing & culture

03 June 2013

Liked: Good location, rooms were ok..

Disliked: the reception area smells like a toilet, the staff were ok but when we asked for advice on dining out they didn't really have a lot to say, surly being local you know where has good food & atmosphere. Just your average hostel, nothing special.

62.9%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

28 May 2013 Customer would recommend this property

Liked: Near Metro Station and downtown.

Disliked: No Wi Fi at rooms.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday

31 March 2013 Customer would recommend this property

Liked: Knows what they are doing. Very obvious that they care about the patrons.

Disliked: WiFi only in common areas, would be nice to have it in the rooms.

68.6%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

05 January 2013 Customer would recommend this property

Liked: Good location and clean room

Disliked: Kitchen didn't open till 8am, staff weren't friendly or helpful when asking for recommendation about restaurants

82.9%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture
Visiting friends or family

01 January 2013 Customer would recommend this property

Liked: It's in an amazing location and a short walk away from the Prado. Reception is helpful, friendly, and speaks great English. Breakfast is typical fare: bread, cereal, juice, etc.

Disliked: The shower head was incredibly close to the wall and was difficult to use, and the door to the bathroom itself jammed easily. It was also incredibly cold in the rooms, although that will only be a problem in the winter.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

29 December 2012 Customer would recommend this property

Liked: Close to metro and central station

Disliked: The section on the second floor the room was in smelled really bad, maybe of chemicals

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Shellese Shemwell

With friends / other travellers

Sightseeing & culture

12 December 2012 Shellese would recommend this property

Liked: The hostel was really clean even by my standards and I'm borderline OCD. The beds were comfortable and it is in a really good central location.

Disliked: The wifi didn't work in the bedrooms. The safes in the room could be easily opened, so they're not really secure.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Giacomo Salvadori

Alone

Visiting friends or family

10 December 2012 Giacomo would recommend this property

Liked: Free wifi and breakfast, clean towels

Disliked: None

82.9%
Atmosphere - 80% Staff - 60% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Nathalia Cristina Cirone Silva

Alone

Sightseeing & culture

10 December 2012 Nathalia Cristina would recommend this property

Liked: el Desayuno

Disliked: La internet wufi no llegava en mi habitacion

80.0%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Chris Boyes

With friends / other travellers

City break

10 December 2012 Chris would recommend this property

Liked: Clean, well run

Disliked: Staff not the friendliest. Common area not so nice.

57.1%
Atmosphere - 60% Staff - 20% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 40% Value - 60%

Andrew Rodger

Alone

Work / volunteering

07 December 2012

Liked: Good breakfast and facilities are above average.

Disliked: Rude staff and bad smells in most part of the property. Dangerous location of certain beds near to swinging doors.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

03 December 2012 Customer would recommend this property

Liked: Very likeable and helpful staff, perfect location and hearty breakfast. Definitely good value for money.

Disliked: It was little bit cold in our dorm.

97.1%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Terence Chow

With friends / other travellers

Backpacking / gap year

08 November 2012 Terence would recommend this property

Liked: Good location, good facilities and staff

Disliked: Breakfast provided was limited in quantity

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Business / conference
Sightseeing & culture

07 November 2012 Customer would recommend this property

Liked: Really good value for money. Breakfast on the terrace was just amazing - unlimited and really nice food in a great place. In most hostels you get cornflakes or croissant, but here you really get good breaakfast!

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kwan Fu Leung

Alone

Backpacking / gap year

07 November 2012 Kwan Fu would recommend this property

Liked: This is the best hostel I stay.

Disliked: nope

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

ANGELCA BERGANT

Alone

City break
Sightseeing & culture

06 November 2012 ANGELCA would recommend this property

Liked: Great location!! The breakfast was great!! New!! Very clean!!

Disliked: Nothing.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Neylor Henrique Garcia

With friends / other travellers

Partying / nightlife
Sightseeing & culture

05 November 2012 Neylor would recommend this property

Liked: Localização muito boa, ambiente agradável e lugares limpos.

Disliked: Neylor left no negative feedback.

68.6%
Atmosphere - 60% Staff - 20% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

01 November 2012

Liked: The hostel is clean, he location is perfect and the WiFi works very well in all hostel.

Disliked: I was in the second floor and I could listen everything that was happening around. People talking, people walking and people on the toilet. People didn't respect the silence time and staffs didn't do anything about it. All staffs were cold, not helpful or friendly at all.


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