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Reviews of Way Hostel

Hostel | Calle de Relatores 17, Madrid, Spain 28012

95.3% Overall Rating

287 out of 296 customers would recommend this property

Recent review (21/05/2015)

Caroline Roeloff thinks…

"very clean, good beds and wondeful kitchen to cook whatever you want. Ofcourse enormous helpful staff."

Read all Way Hostel reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Free city tour
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Bicycle hire
  • Laundry service
  • Café
  • Common area / room
  • Communal kitchen
  • Internet access in public areas
  • Television room

Purchasable Extras

  • Towel USD 2.20

What's Included

  • Luggage Room
  • Linen

Important Information

Please note we cannot accept groups of more than 12 people. Bookings for more than 12 people will be automatically cancelled without a refund of the deposit. For bookings with more than 7 nights, the property will make a credit card preauthorization for the full amount. Para reservas de más de 7 noches, el establecimiento preautorizará la tarjeta de crédito utilizada para reservar por el monto total de la reserva

Group booking?

Group of 15 or more traveling to Madrid?

Contact us directly

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95.3%

Overall Rating

287 out of 296 HostelBookers customers said that they would recommend 'Way Hostel'

Atmosphere
95.2%
Location
98.4%
Facilities
96.8%
Cleanliness
89.6%
Staff
97.6%
Value
96.8%
Safety
92.8%
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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Caroline Roeloff

Alone

City break

21 May 2015 Caroline would recommend this property

Liked: very clean, good beds and wondeful kitchen to cook whatever you want. Ofcourse enormous helpful staff.

Disliked: there's music on all the time in the lounge room and kitchen. While drinking some wine that's fine but in the morning its just too much, just a tip to consider

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Robert Bailey

With a large group / tour

City break

17 May 2015 Robert would recommend this property

Liked: Excellent stay- genuinely one of the best hostels I've ever stayed at. Great Location, staff are very helpful and beers are 1 euro. Lots going on too. Dorm is basic, but clean.

Disliked: -

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Sheung Hang Lee

Alone

Backpacking / gap year
Sightseeing & culture

07 May 2015 Sheung Hang would recommend this property

Liked: Very good location.

Disliked: Not enough bathrooms. Quite noisy at night.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break
Relaxation/spa
Sightseeing & culture

05 May 2015 Customer would recommend this property

Liked: The staff are very helpful and friendly. Rooms are comfortable

Disliked: Lack of entertainment in the common area

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Monique Vella

Alone

Business / conference

30 April 2015 Monique would recommend this property

Liked: Staff were awesome, especially May (hot curly haired american) who went out of her way to make sure that everyone was having fun!

Disliked: Zero

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Katharina Worpenberg

With friends / other travellers

City break
Partying / nightlife
Shopping
Sightseeing & culture

30 April 2015 Katharina would recommend this property

Liked: One of the best hostels I've been to so far! Perfectly located in a nice central area of Madrid, the kitchen is very well equipped and the staff is super friendly and caring! They organise a lot of evening activities, especially drinking games an pub crawls with May were so much fun!! :) I had a great stay!

Disliked: Katharina left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Visiting friends or family

24 April 2015 Customer would recommend this property

Liked: The staff was very friendly and helped us with directions and suggestions for everything we were trying to accomplish. The lounge was lively and friendly.

Disliked: Nothing.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

frank jordan

Alone

Sightseeing & culture
Work / volunteering

22 April 2015 frank would recommend this property

Liked: How evry one is so helpful and friendly from whole front desk to hangi.g with ms. May at night. Thanks everyone.

Disliked: Can't think of nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

avin mesbah

With friends / other travellers

City break

22 April 2015 avin would recommend this property

Liked: Everything

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Johanna Romero

With friends / other travellers

Backpacking / gap year

18 April 2015 Johanna would recommend this property

Liked: Very good

Disliked: Johanna left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

18 April 2015 Customer would recommend this property

Liked: Cool staff, location and free churros and tea for breakfast!

Disliked: Nothing

82.9%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 40%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

Alone

Backpacking / gap year

14 April 2015

Liked: Way hostel is well located and the staff was very helpful whenever I had a question. The bed was comfy and the kitchen was well equipped for making your own food. The walking your with Harriet was great! She was really enthusiastic and made it fun and appropriately targeted for her audience - thanks harry!

Disliked: If you ever want to sleep, this plae isn't for you.. Or at less request not to be on the ground floor. The receptionist blasted music literally all night! People came in and out of the room and would leave the door open which was annoying when I had to be up early for a flight. They're not big on security either... A girl I met upon arriving said she came back the night before to find a man sleeping in her bed. He even moved her things off the bed for his comfort! She tried waking him but he ignored her. She told staff and they said they couldn't find any details for him - he hadnt checked in - so they can't do anything. She ended up sleeping in her friends bed! They didn't even refund her a night! She said she'd have been happy with even a free towel, but received nothing. Also, the shower turned freezing half way through!

74.3%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Work / volunteering

04 April 2015 Customer would recommend this property

Liked: Very fun pub crawl

Disliked: No dislikes, a good property, good staff. 1euro for water is a little harsh.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Daniela Goitowski

With friends / other travellers

Events / festivals

20 March 2015 Daniela would recommend this property

Liked: Hostel staff, Hostel atmosphere, Facilities and services

Disliked: %

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Kira Kurz

Alone

Visiting friends or family

15 March 2015 Kira would recommend this property

Liked: staff is super helpful, lots of bars in Walking distance, comfy common area

Disliked: Kira left no negative feedback.

80.0%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 40% Value - 100%

Kathryn Taylor

Alone

Work / volunteering

02 March 2015 Kathryn would recommend this property

Liked: The staff were lovely - very friendly and helpful.

Disliked: The room I was in overlooked the plaza, great to look at but very noisy at night making it impossible to sleep. Even with the windows closed the cars kept thundering past. Maybe the interiour rooms are quieter.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Joana Roque

With friends / other travellers

City break
Sightseeing & culture

17 February 2015 Joana would recommend this property

Liked: Way Hostel was a good surprise. I was not very convicted about their quality mainly because it pictures seems that they do not have a good atmosphere, but actually they do! Their staff are energetic and always ready to help you! If I get an opportunity to return to Madrid, I will check Way Hostel availability.

Disliked: Actually it's hard to see always the same at the reception or helping you. Maybe this hostel offers accommodation as payment to their workers. You can not count that you will be helped by the same person. It would be better to see familiar faces every day

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Katie O Gorman

Alone

Backpacking / gap year

12 February 2015 Katie would recommend this property

Liked: Great hostel in a great location, clean bathrooms, really comfy bed and staff were very helpful. Powerful showers, lockers and great kitchen area.

Disliked: Katie left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Kushal Malde

With friends / other travellers

City break
Events / festivals
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Visiting friends or family

10 February 2015 Kushal would recommend this property

Liked: Staff were very helpful whenever we needed anything. Offered a lot of activities in case we hadn't had anything planned that day/evening. Cleaned the rooms/bathroom every day. Other stayers were extremely friendly. Location was fantastic. Walking distance from every monument in the city centre. Would definitely recommend this hostel to anyone, without hesitation.

Disliked: NA

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Uldanay Bairam

Alone

Sightseeing & culture

28 January 2015 Uldanay would recommend this property

Liked: Place, free tea, service, everything was fine and clean, I liked walking tour.

Disliked: It was noisy in the night outside

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

27 January 2015 Customer would recommend this property

Liked: this location is well situated,and the receptionist is very nice

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Julio Lamar

Alone

City break
Partying / nightlife

19 January 2015 Julio would recommend this property

Liked: Location. Its one stop off the main metro in Madrid and there is a metro stop one block away from the hostel Staff. Really helpful in getting and answering all questions

Disliked: Internet. Pretty sketchy in the rooms, if you are looking for a reliable signal you may need to pick something else Pillows. Needs replacing

74.3%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

17 January 2015 Customer would recommend this property

Liked: All in all a lovely hostel. Unfortunately i had the bad experience of my friend losing her hair straighteners and finding them hidden in the laundry bag of the cleaning lady's trolley. Aside from that incident the hostel was great! Brilliant location, wonderfully helpful staff and a great walking tour done by harriot! :) will probably stay there again if im back in madrid.

Disliked: Batrooms were quite dirty at times, but showers were fine.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

07 January 2015 Customer would recommend this property

Liked: The location was great, really close to the main centre and to the metro, the hall also was well equiped and the staff was helpfull.

Disliked: the rooms were a bit small, and the bathrooms smellys, the breakfast was really basic.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Victor Casanova

Alone

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

06 January 2015 Victor would recommend this property

Liked: friendly and helpful staff! Always organizing activities for people staying in the hostel.

Disliked: the beds a pretty small....


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