Reviews of Cat's Hostel
Hostel | Canizares 6, Madrid, Spain 28012
1380 out of 1580 customers would recommend this property
Recent review (28/03/2013)
"The inside of the hostel is really beautiful. The lounge area has couches and looks like the inside of an Arabic palace. The hostel had a bar, which was really nice at night when I was too tired to leave the hostel. The…"
Read all Cat's Hostel reviewsFacilities
- Air Conditioning
- Bar
- Credit cards accepted
- No curfew
- Secure lockers
- Lounge area
- Internet / Wi-Fi
- Nightclub
- 24 hour reception
- Safety deposit
- 24 hour hot showers
- Washing machines
- Wheelchair accessible
- Common area / room
- Elevator / lift(s)
- Television room
What's Included
- Luggage Room
- Breakfast
- Linen
- Towel
Important Information
1.) If you are going to arrive later than 00:00—PLEASE, contact us by email to keep your reservation. Be aware that we have a 24 hour cancellation policy and you can CANCEL ONLY BY EMAIL. 2.) A 10€ deposit must be paid in cash upon arrival for the sheets and blanket. If you also want a towel, a 5€ deposit must also be paid. 3.) Bookings of 10 people or more are considered GROUP bookings and must be made through the group reservation department by email. We reserve the right to cancel such reservation without refund. We can only accept people under the age of 17 years old if they come accompanied by an adult legally responsible for them and if they have a whole room to themselves (they cannot share rooms with other clients). The reservation can be cancelled or changed until 7 days before arrival without any cost! In order to keep the booking confirmed, we have to receive the 50% of the total amount of the group booking by bank transfer in our account. Otherwise, the booking could be cancelled. Cat's Hostel has a cancellation policy of no refund on the amount paid in case of cancellation within 7 days prior to arrival or in case of no show. On arrival at the hostel you will be charged 300€ in cash as a deposit for the keys / this whole deposit is not returned if a key is lost/ misplaced, the check-out is done after 11am or any kind of vandalism or disturbance occurs against the premises or other guests.
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Overall Rating
1380 out of 1580 HostelBookers customers said that they would recommend 'Cat's Hostel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With friends / other travellers
Sightseeing & culture
12 December 2010 Customer would recommend this property
Liked: breakfast, great fresh croissants REALLY convenient location for walking places staff recommended good places to eat centre atrium is beautiful, almost moroccan style, lovely building
Disliked: the keys are a bit hard to use ... they're not actual keys but a sensor type thing that unlocks the door, but they are pretty tricky
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 40% | Safety - | 40% |
| Location - | 80% | Cleanliness - | 60% | Value - | 40% |
Jonas Siegel
Alone
Backpacking / gap year
Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities
Work / volunteering
09 December 2010
Liked: The building is beautiful. The stained glass roof is very nice.
Disliked: The bar closes just after 1:00. Then you are not allowed to enjoy yourself anymore. They wouldn't sell us drinks, let us bring drinks in or show us where we could get a drink. Yes we asked... he tossed a map at us and essentially said good luck but without the luck part. They start cleaning very early and are VERY loud as they do so. The showers have a button that you must push literally every 5sec.'s with no temperature control. The bathroom stalls are so tight I couldn't sit normal on the toilet. Only two out of the 10 staff members smiled or were at all helpful. Any time any one closes a door in any of the 24+ rooms you hear it. They close the patio at 12:00 and the bar at 1:00 so after 1:00 you "shouldn't be here".. At breakfast you wait several minutes for the staff to finish personal conversations before they acknowledge another human presence. If you say a Spanish word improperly you are scoffed at rather than corrected. I was trying to learn... The beds are tiny, a large cat couldn't sit up straight while on the bottom bunk let alone a small person. The rooms are packed very tight, with no ventilation.. The social environment is awkward and most people lived with headphones on or at there computer constantly. Probably because of the vibe the staff gave off. Like they didn't want us here and for some reason the guests are treated as nuisances.. Worst hostel I've stayed at in Europe.. Not sure how they have such a good rating, this is the first bad review I've ever given to a hostel.. As you can see from my other reviews..
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Marcia Pais
With friends / other travellers
City break
Sightseeing & culture
08 December 2010 Marcia would recommend this property
Liked: Everything :) The staff, the place, the location, the breakfast :)
Disliked: Nothing.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
Alone
Sports, adventure or outdoor activities
Backpacking / gap year
Events / festivals
Sightseeing & culture
Partying / nightlife
Shopping
29 November 2010 Customer would recommend this property
Liked: The Bar inside was pretty tight, that and it was super close to all the action.
Disliked: Wasn't too keen on my fellow dorm-mates carousing until 1:30 AM, lights on, and at full volume. I guess there's no 'Lights Out' hour. I don't know if that's your standard Hostal experience, but it made the nights rough.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Ben Pritchard
Alone
Sports, adventure or outdoor activities
Sightseeing & culture
Family Holiday
Partying / nightlife
Work / volunteering
26 November 2010 Ben would recommend this property
Liked: Very clean, very secure, millions of bathrooms/showers, and an awesome bar with pub crawls every night! Plus at 13 euros, its the cheapest hostel in Madrid, and in a great location! I can't say enough about how I was blown away by this hostel.
Disliked: No complaints
| Atmosphere - | 40% | Staff - | 80% | Facilities - | 40% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 40% |
Customer review
With friends / other travellers
Backpacking / gap year
22 November 2010
Liked: la ubicacion es lo mejro que tiene el hostel
Disliked: no tiene cocina, el wifi es muy lento, el desayuno es una miseria (un cafe, una croissant y un jugo) nada mas... no podes ni repetir nada!!!! Las ahbitaciones ventilan a un paito interno cerrado... nada tiene ventilacion
| Atmosphere - | 40% | Staff - | 40% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 40% | Value - | 60% |
Customer review
With friends / other travellers
City break
Sightseeing & culture
21 November 2010
Liked: Tho good location
Disliked: The bad smell in the rooms
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 60% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
Alone
Backpacking / gap year
Sightseeing & culture
14 November 2010 Customer would recommend this property
Liked: the hostel is very different from others ive been.... the design is great! also the magnet keys are really innovative and secure!
Disliked: the bathrooms are very cramped and so are the rooms!
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 60% | Value - | 100% |
Customer review
With friends / other travellers
Backpacking / gap year
Sightseeing & culture
Shopping
08 November 2010 Customer would recommend this property
Liked: Very good central location, breakfast included, safe environment, left baggage in office after checkout. Full of travelers, but plenty of showers and toilets.
Disliked: i'm allergic to bed bugs, dust mites, etc. so... found a bed bug... luckily before that one bit me...
| Atmosphere - | 100% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
Alone
Sightseeing & culture
08 November 2010 Customer would recommend this property
Liked: The location is perfect - very close to Plaza Mayor y Prado. The hostel itself is a former palace - el patio en the middle is charming!
Disliked: I don´t know how it´s usually happens, but it was not very quiet! All the rooms were turned to the patio and people were talking up to 1 o´clock at night and it was really difficult to travel when I didn´t have a good sleep. The neighbours returned at 3-5 o´clock in the morning and were very loud as well, every day!
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Leonardo Dantas
With friends / other travellers
Backpacking / gap year
07 November 2010 Leonardo would recommend this property
Liked: It was very clean, very organized and very well localized. It was close of every good places of Madrid. Its easy to get from the airport too, very close of one metro station. The staff was very friendly and provided good informations about how to go to some places. I recommend, it was a money well payed.
Disliked: Leonardo left no negative feedback.
| Atmosphere - | 40% | Staff - | 20% | Facilities - | 20% | Safety - | 40% |
| Location - | 80% | Cleanliness - | 40% | Value - | 60% |
Customer review
With friends / other travellers
Sightseeing & culture
05 November 2010 Customer would recommend this property
Liked: nada
Disliked: do banheiro
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Bruna Silva
With friends / other travellers
Backpacking / gap year
City break
Sightseeing & culture
Shopping
02 November 2010 Bruna would recommend this property
Liked: I liked a lot the disco inside the hostel, it has a good atmosphere. The security it´s really good and modern, it´s an eletronic devide that you recive and that it´s necessary to enter in the hostel, in your room and to open your locker.The bathroom it´s really clean and the water is hotoh!the location it´s perfect!!can´t be better!
Disliked: I only dislike to things: - the breakfest don´t be all you can it buffet, but the breakfest is verry good, the crosaints it´s tasty. - the shower be to press the botton, so you have to press all the time to take a shower. But the shoer is verry hot, so it´s ok. But this 2 things had been so little comparing to the rest of the hostel, I really really like the hostel and i really recomend it to everyone that are going to Madrid.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
Sightseeing & culture
Shopping
02 November 2010 Customer would recommend this property
Liked: the location is awesome! there are lots of bars nearby so there are many options for meals. casa patas (for watching flamenco show) is only 2 doors away. the hostel also organises tapas tours and pub crawls.
Disliked: the breakfast was a little too minimal - just a crossaint, hot drink and orange juice, without cereals nor toasted bread.
| Atmosphere - | 60% | Staff - | 40% | Facilities - | 20% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 40% | Value - | 20% |
Ariel Christabelle Chan
With friends / other travellers
City break
Sightseeing & culture
30 October 2010
Liked: Location. Located conveniently near a metro station. The design of the place is not bad. All rooms face out to the common lounge and it is cooly decorated, but the sofas need some replacing.
Disliked: When we first arrived at the hostel, we were told that we couldn't check in because the relevant staff hadn't arrived and had to wait in the lobby for quite a long time despite being tired from traveling. Had to stand at the counter and waited a long time while one staff taught another how to use the booking system, and when she finally attended to us, the check in was a laboriously long process and it was very very frustrating. When we got to our room, it was also disappointing. It was small and bare, the pillow was too flat, and comforter not warm. No shelf or surface available to place belongings as well, had to put stuff on the floor. The toilets were also not the most appealing - toilets couldn't flush toilet paper properly and the shower had no ledge on which to place toiletries. Not sure why they placed shelves outside the cubicles, making you have to walk out in your towel to get your clothes. Plus the shower was operated by pressing a button, so you have to keep pressing it to get water. Additionally, breakfast was sad - consisting of a choice of donut, cereal or croissant and 1 orange juice and 1 hot chocolate/coffee/tea. No refils. Frankly one of the most disappointing places stayed at. And not that cheap either. Really not very recommended unless you have no choice.
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 40% | Value - | 80% |
Customer review
With friends / other travellers
Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture
Shopping
27 October 2010 Customer would recommend this property
Liked: free internet and 2euro 0.5L sangria
Disliked: c
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 100% | Value - | 80% |
LUIS REYES RODRIGUEZ
With friends / other travellers
Sports, adventure or outdoor activities
Sightseeing & culture
Partying / nightlife
27 October 2010 LUIS would recommend this property
Liked: The price
Disliked: It hasn´t guest kitchen
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 80% |
Jana Kristoforyova
Alone
Business / conference
26 October 2010 Jana would recommend this property
Liked: Hostel is located close to metro station and also neat the city center. I liked the old patio decoration.
Disliked: 2 things: In the room was only one elektric socket, Wifi was available only in the common space and not in the rooms.
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Mariana Marrara Vitarelli
With friends / other travellers
Sports, adventure or outdoor activities
25 October 2010 Mariana would recommend this property
Liked: The security.
Disliked: Mariana left no negative feedback.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Zbigniew Lorenc
With friends / other travellers
Family Holiday
23 October 2010 Zbigniew would recommend this property
Liked: all
Disliked: Zbigniew left no negative feedback.
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 60% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
With friends / other travellers
Backpacking / gap year
22 October 2010 Customer would recommend this property
Liked: great location
Disliked: the staff was horrible. Very unhelpful and unwilling to help with anything. If there was a different staff, I would recommend this hostel much more.
| Atmosphere - | 100% | Staff - | 60% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Backpacking / gap year
Sightseeing & culture
Partying / nightlife
20 October 2010 Customer would recommend this property
Liked: A lot of fun.. loved the pubcrawls.
Disliked: but one staff member was really rude.. the roof caved in in our room and she really didn't care.
| Atmosphere - | 80% | Staff - | 60% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With my spouse / partner
Backpacking / gap year
20 October 2010 Customer would recommend this property
Liked: This hostel is build in a old complex and because of that the atmosphere is cozy.
Disliked: The dorms are a bit small. and the bunk beds are almost next to eachother.
| Atmosphere - | 60% | Staff - | 20% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
Alone
Backpacking / gap year
City break
Sightseeing & culture
Partying / nightlife
19 October 2010
Liked: The interior decor was nice
Disliked: It is surrounded by scaffolding, I almost walked straight past it
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 60% | Value - | 60% |
Customer review
Alone
Backpacking / gap year
19 October 2010
Liked: the commonroom was goodthe matrass was comfortable
Disliked: - it was allowed to smoke in the room where the computers are - the beds weren't stable so it makes a lot of noise when you turn around - the breakfast was very small - the room wasn't well ventilated - the room wasn't safe for fires, i had no idea how to get out in case of a fire and i didn't see smoke detectors or material to stop the fire