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Reviews of Bilbao Akelarre Hostel

Hostel | C/ Morgan 4-6, Bilbao, Spain 48014

89.6% Overall Rating

35 out of 38 customers would recommend this property

Recent review (09/07/2014)

"The hostel was very clean and the staff were very friendly and helpful. Also they were quick to respond to emails prior to my arrival."

Read all Bilbao Akelarre Hostel reviews

Facilities

  • Credit cards accepted
  • Self-catering Facilities
  • No curfew
  • Games room
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • 24 hour hot showers
  • Wheelchair accessible
  • Late check-out
  • Laundry service
  • Reception (limited hours)
  • Wake-up calls
  • Café
  • Common area / room
  • Communal kitchen
  • Elevator / lift(s)
  • Television room

Purchasable Extras

  • Towel USD 2.01

What's Included

  • Luggage Room
  • Breakfast
  • Linen

Important Information

Please note if you are arriving from 24:00 - 08:00 you will need to let the hostel know.

Group booking?

Group of 15 or more traveling to Bilbao?

Contact us directly

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89.6%

Overall Rating

35 out of 38 HostelBookers customers said that they would recommend 'Bilbao Akelarre Hostel'

Atmosphere
84.8%
Location
72.0%
Facilities
92.0%
Cleanliness
94.4%
Staff
98.4%
Value
92.0%
Safety
93.6%
Refine your results Showing 27 of 36 reviews 1 | 2   Next
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91.4%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals

09 July 2014 Customer would recommend this property

Liked: The hostel was very clean and the staff were very friendly and helpful. Also they were quick to respond to emails prior to my arrival.

Disliked: The atmosphere wasn't that great

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 80%
Location - 40% Cleanliness - 80% Value - 60%

I. C. Turner

Alone

City break
Sightseeing & culture

02 May 2014

Liked: The showers were pretty good and it had high ceilings. Location is good if you like a long walk in the rain to the old town.

Disliked: The location has a weird, deserted vibe, and the hostel itself also feels odd, as if run by people who don't know about hostels. The solitary laptop to use is not available 24 hours. In the dorm I was surrounded (below, both sides, opposite) by a large and inconsiderate Spanish group: the hostel should have blocked them toghether better.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Martin Taschner

Alone

Backpacking / gap year

25 March 2014 Martin would recommend this property

Liked: Great place: clean, nice, even there was some nice smell in the reception and "living room" area. I wish all places in Spain would be like that.

Disliked: Maybe it was too far too walk (like 20-25 minutes, I guess) from railway station, as I had quite a huge luggage. But overall not that bad, considering the bus station is closer and that all the cool monuments are close to the hostel.

The property's response is...

91.4%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

25 November 2013 Customer would recommend this property

Liked: very friendly staff! helped anyway they could. nice atmosphere, also!

Disliked: it wasn't very close to the center, but besides that, everything was really good.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break

25 October 2013 Customer would recommend this property

Liked: great location

Disliked: Customer left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
Sightseeing & culture
Sports, adventure or outdoor activities

07 August 2013 Customer would recommend this property

Liked: Very friendly staff and good located hostel.

Disliked: Customer left no negative feedback.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Trevor Ingram

Alone

City break

23 June 2013 Trevor would recommend this property

Liked: Friendly and helpful staff. A small but well appointed kitchen. Substantial breakfast included in the price. An above average hostel

Disliked: It is a small hostel and the en suite dorm is adjacent to the common area. If there are noisy guests, as there was on my first night, then until the hostel is closed at midnight, sleep is well nigh impossible. A little way out of the centre of Bilbao, but still convenient to the Metro and tram lines

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

03 June 2013 Customer would recommend this property

Liked: Great facilities, and very helpful and friendly staff. Like a real coven :)

Disliked: It is abit far out of town, but worth it for the cost and the place is very nice.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 80% Value - 100%

Bojan Kos

With friends / other travellers

Backpacking / gap year

24 May 2013 Bojan would recommend this property

Liked: atmosphere, personel

Disliked: Bojan left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Yazil Betancourt

With friends / other travellers

Sightseeing & culture
Sports, adventure or outdoor activities

14 May 2013 Yazil would recommend this property

Liked: The staff were extremely helpful and were flexible with our situations. We had to leave really early for a marathon and they were aware that we would miss breakfast, so they packed us a small breakfast to go.

Disliked: The shower in our private room flooded because it apparently was the handicap room, but otherwise I'd choose the regular bathroom versus the private one.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

joanne clarke

Alone

Sightseeing & culture

28 April 2013 joanne would recommend this property

Liked: liked everything about the hostel

Disliked: location not great but suited me fine as i didnt really want to be in the heart of things

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 40% Cleanliness - 100% Value - 80%

Bracey Hong Parr

With friends / other travellers

City break
Sightseeing & culture

10 February 2013 Bracey Hong would recommend this property

Liked: The great, friendly, and helpful staff were definitely the biggest plus, but the facilities were pretty decent as well. Breakfast in the morning was adequate, and, overall, the hostal was very clean.

Disliked: The location is not very central, making sightseeing a little more difficult.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Visiting friends or family

02 February 2013 Customer would recommend this property

Liked: Very clean, the nicest and most helpful staff. One even lent their umbrella to us when it rained.

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 20% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

06 November 2012 Customer would recommend this property

Liked: Really friendly and helpful staff. Clean and safe place.

Disliked: It's really far away from the city centre, and it doesn't really give off a really homely feeling.

The property's response is...

77.1%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 40% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

29 October 2012 Customer would recommend this property

Liked: the staff were great and the room we were put in was big enough for 6 people, unlike other hostels

Disliked: I didn't like that even though there were other 6 bed rooms they still gave us a full room. I also didn't like the showers had no privacy which meant that there wasn't anywhere to get changed.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Carmen Álvarez García

Alone

Business / conference

28 October 2012 Carmen would recommend this property

Liked: Facilities and staff were fantastique.

Disliked: Carmen left no negative feedback.

The property's response is...

60.0%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 100% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year
City break

12 September 2012 Customer would recommend this property

Liked: clean rooms

Disliked: little habitable room, not very comfortable, you cannot lock the showers, it is a bit far away from the center

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

29 August 2012 Customer would recommend this property

Liked: Brilliant helpful friendly staff.

Disliked: Customer left no negative feedback.

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

caterina gavazzi

Alone

Backpacking / gap year

21 August 2012 caterina would recommend this property

Liked: Akelarre Hostel is a great hostel, I just spent one day there but felt like at home. The staff was very friendly and very helpful and the rooms very clean. If I go back to Bilbao I'll definitely go back to Akelarre Hostel ;) cheers

Disliked: caterina left no negative feedback.

The property's response is...

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Antonio Marchi Netto

Alone

Beach / sunbathing
City break
Partying / nightlife

13 August 2012 Antonio would recommend this property

Liked: Staff very useful and friend!

Disliked: Breakfast very bad and noise in the sleeping room. It was impossible to sleep after 8 AM

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

17 July 2012 Customer would recommend this property

Liked: The hostel was clean and friendly extremely clean linen and confy beds, the staff was amazing and helpful in all sort of needs, nice breakfast and plenty of facilites!!!

Disliked: nothing at all it was perfect!!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

11 July 2012 Customer would recommend this property

Liked: An incredible staff makes you feel at home since you come and help in everything you ask of them! It is a very clean hostel and the area also loved it! Walking distance of the Guggenheim, in the university district in the New Bilbao. The breakfast was very good too, with fresh fruit and bakery. For the price you pay, without a doubt the best option in Bilbao!

Disliked: Customer left no negative feedback.

60.0%
Atmosphere - 40% Staff - 80% Facilities - 40% Safety - 80%
Location - 40% Cleanliness - 60% Value - 80%

Customer review

Alone

Events / festivals

10 July 2012

Liked: Clean sheets

Disliked: The 'private bathroom' in the 6 share dorm. It floods and there is water everywhere.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Chris adams

Alone

Backpacking / gap year

04 July 2012 Chris would recommend this property

Liked: Super friendly and helpful staff. Very clean bed linen and having comfortable beds was great! Was very happy with my stay :)

Disliked: Only 1 toilet cubicle (plus 3 urinals) for the guys. Whilst it is a fairly small hostel, it might be a problem if someone is sick and uses the toilet a lot.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Ahmet Can Kutlu

Alone

Backpacking / gap year
Business / conference
City break
Events / festivals
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

29 June 2012 Ahmet Can would recommend this property

Liked: cleanless, helpful staff, documents for travellers in several languages, cheap beer and snacks, tv and coach in common area, cosy big rooms

Disliked: a little far from the city but close to the bus terminal which I look for since my flight was early.


See all Bilbao hostels