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Reviews of Rosebank Lodge Johannesburg Hostel

219 Jan Smuts Avenue, Rosebank, Johannesburg, South Africa

Atmosphere 58%

Cleanliness 68%

Facilities 63%

Location 85%

Safety 75%

Staff 75%

Value 70%

What's Included

  • Linen

Facilities

  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Free Internet Access
  • Free Parking
  • Hot Showers
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meeting Room
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Shuttle Bus
  • Steam room
  • Swimming Pool
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Washing machine

Check-in / Check-out

Earliest check-in: 00:00

Policies

  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Johannesburg?

Contact us directly

Atmosphere 58%

Cleanliness 68%

Facilities 63%

Location 85%

Safety 75%

Staff 75%

Value 70%

Showing 1-4 of 4 reviews

29% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 60%
  • Safety - 20%
  • Staff - 20%
  • Value - 20%
29% Overall Rating

Anonymous
04 Mar 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Shopping, Sightseeing & culture

Age Range:
25-30

Liked: Out of about 10 staff members I met 2 had a positive attitude toward work and only 1 of those (a housekeeper) new how to be polite to hotel guests/customers -- the others, mostly reception agents: rude and lazy. The overworked manager was professional and respectful but gets saddled with too much responsibility to handle low-paid and lazy staff. A bit far but within walking distance of Rosebank Gautrain.

Disliked: Rude and lazy staff. Tried to overcharge at check-in, offered no receipts, and then told they add key deposit only to the room receipt, and only if requested. No clean sheets allowed until after 4 nights. Milk stolen from the fridge. Property shared with low-cost housing renting small rooms, most people immigrants from other African countries and some working at the lodge. Staff hides remote for T.V. and comes to watch it while off duty. Tried to report problems to owner and accused of being a complainer.

46% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 40%
  • Facilities - 20%
  • Location - 100%
  • Safety - 40%
  • Staff - 60%
  • Value - 40%
46% Overall Rating

Anonymous
14 Dec 2015

Travel Type:
Alone

Liked: location is good

Disliked: dirty, rundown, poorly maintained, cockroaches and flies everywhere. Did not want to accept HB rate.


The property's response is

rundown property, no working internet, old squeaky beds.

89% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
89% Overall Rating

Anonymous
11 Apr 2014

Travel Type:
With friends / other travellers

Trip Type:
Business / conference

Liked: Cheap,safe,helpfull staff

Disliked: squeky beds

Customer would recommend this property

91% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
91% Overall Rating

Anonymous
22 Sep 2013

Travel Type:
Alone

Trip Type:
Family Holiday, Relaxation / spa, Sightseeing & culture

Liked: Cool

Disliked: None

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 80%
  • Staff - 80%
  • Value - 60%
69% Overall Rating

Anonymous
09 Dec 2012

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It was on a big property and there are lots of open spaces, there is a big garden and poorly maintained big pool. This is a really big space it just needs lots of maintenance and better management. Part of the hostel is like a dormitory.

Disliked: Getting in and out of the property was very problematic. You had to wait for someone to open the door but lucky I never waited more than a minute.

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 60%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 100%
  • Value - 80%
69% Overall Rating

Anonymous
08 Nov 2011

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: It was cheap and the staff was very helpful.

Disliked: They charged for Internet and the service that they use is awful. It is nearby to a train station that is fairly pleasant, but the hostel itself is in a nondescript part of town and requires extensive security to get in, which does not make one feel safe.

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