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Reviews of The Backpack Cape Town Cape Town Hostel

74 New Church Street, Cape Town, South Africa

Atmosphere 90%

Cleanliness 93%

Facilities 89%

Location 93%

Safety 92%

Staff 88%

Value 87%

What's Included

  • Breakfast
  • Linen
  • Luggage Room
  • Towel

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Adaptors
  • Airport Transfers
  • BBQ
  • Bar
  • Bicycle Hire
  • Board Games
  • Book Exchange
  • Cable TV
  • Cafe
  • Ceiling fan
  • Common Room
  • Currency Exchange
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Meals available
  • Meeting Room
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Pool Table
  • Postal Service
  • Reading Light
  • Safe Deposit Box
  • Steam room
  • Swimming Pool
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Tours/Travel Desk
  • Towels Included
  • Towels for hire
  • Vending Machines
  • Washing machine

Important Information

This property has a 30 day cancellation policy with the following terms

· If cancelled up to 30 +days - no fee

· If cancelled 7-29 days prior to arrival 50%

· If cancelled 6 days or less prior to arrival 100%

Christmas/New Years Special Conditions

> from 20th Of December 2015 until 6th of January 2015

Prepayment: The total price of the reservation will be charged on the day of booking. • Cancellation: Please note that bookings during this period are non-refundable. If cancelled or modified, no refund will be paid. In case of no-show, no refund will be paid.

Please note that bookings over 10 people are subject to cancellation.
Please contact groups dept for further information.

Check-in / Check-out

Earliest check-in: 00:00

Latest Check-out: 10:00

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Group booking?

Group of 15 or more traveling to Cape Town?

Contact us directly

Atmosphere 90%

Cleanliness 93%

Facilities 89%

Location 93%

Safety 92%

Staff 88%

Value 87%

Showing 1-10 of 23 reviews

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
23 Jul 2016

Travel Type:
Alone

Trip Type:
City break

Age Range:
25-30

Liked: Great location, great vibe, really friendly and helpful staff and a fantastic community ethos.

Disliked: I had a single private room which was an attachment to the main buildings so a little exposed and colder in the winter (there is a plug-in heater though) and next to a smoking area so some smell did seep in.

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
80% Overall Rating

Anonymous
05 Apr 2016

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Age Range:
31-40

Liked: Love it!love it!love it

Customer would recommend this property


The property's response is

yay! yay! yay!

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
22 Mar 2016

Travel Type:
With friends / other travellers

Trip Type:
City break, Partying / nightlife, Sightseeing & culture, Sports, adventure or outdoor activities, Visiting friends or family

Age Range:
25-30

Liked: We enjoyed how friendly and helpful the staff were. It also had a beatiful ambiance. It was within a stones throw of a variety of shops, restaurants and bars

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
21 Sep 2015

Travel Type:
Alone

Trip Type:
Sightseeing & culture

Liked: The owners, Lee and Toni were the most wonderful and caring people. They are so hands on about everything in the Backpack and they strive to create a very home away from home atmosphere. The staff were phenominal; so attentive and caring about the guests. I cannot understand why travellers would stay anywhere else!

Disliked: There is absolutely nothing negative to say about the Back Pack Hostel!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Family Holiday

Liked: Ambiance and the staff

Disliked: Nothing

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
94% Overall Rating

Anonymous
03 Sep 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Nice welcoming environment, helpful staff.great showers.

Disliked: I think the staff should have warned us how to spot the illegal taxis and told us the danger.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 Aug 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture, Sports, adventure or outdoor activities, Visiting friends or family

Liked: Continental breakfast, great community program's, friendly staff

Disliked: Bar is a bit pricey if I have to be picky

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
17 Jul 2015

Travel Type:
With my spouse / partner

Trip Type:
Events / festivals, Partying / nightlife, Romantic getaway, Shopping, Sightseeing & culture, Visiting friends or family

Liked: I booked the accommodation mainly because of its location, but found that it is a gem in the city. It has an amazing homely atmosphere with super friendly and helpful staff who gone the extra mile to make it a wonderful stay. The Madiba room was so beautiful and clean with an amazing view. Breakfast was great en the lounge/dining area is so vibrant and full of life. All the guest sat together in the morning chatting over a cup of coffee due to the wonderful setting.

Disliked: I don't have any negative comments with regards to the backpackers expect for the parking that might be a little unsafe, but perhaps that just my own perception of parking my car in an open parking lot and not behind a gate. This being said there is a dedicated car guard 24/7 looking at the vehicles.

Customer would recommend this property

51% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 40%
  • Safety - 40%
  • Staff - 40%
  • Value - 40%
51% Overall Rating

Anonymous
28 Jun 2015

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: The view of table mountain and the showers.

Disliked: The BP claims to be the best hostel in Africa. After spending 5 nights here in late June, 2015 the claim has to be questioned. I've travelled the Globe and have seen 1000s of hostels and live/work in Africa. The BP is good but here are some concerns. First, after 4 emails requesting shuttle at night nobody replied. Not even an apology. Some staff are not friendly and voice their unhappiness openly. Also, very few safes worked during my stay which was a huge concern with travellers. Next, one employee tried to set me up on a 2000 Rand tour when another found one for 1400R after calling for 45 seconds. The bar is pricy with 50 Rand Cokes yet vending machines in hostel charge 13 R. Their small beers cost more than tourist area big beers. They host overland tours so beware of dozens or 100 yesterday showing up suddenly. Location is very far from waterfront and 3 muggings happened on the same st. in 5 nights. Only good side was view of T Mnt. and showers. I could go on but I'll pass next time.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
18 Apr 2015

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Very clean, new sheets every night. Lovely bed & duvet. Close to local amenities!

Customer would recommend this property

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