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Reviews of The Backpack & Africa Travel Centre

74 New Church Street, Cape Town, South Africa 8001

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Customer Reviews & Ratings

88.7%

77 out of 82 HostelBookers customers said that they would recommend 'The Backpack & Africa Travel Centre'

Atmosphere: 92.0%
Location: 86.4%
Facilities: 88.8%
Fun: 82.4%

Staff: 92.0%
Cleanliness: 92.0%
Safety: 95.2%
Value: 80.8%

Customer Reviews: What did customers think about The Backpack & Africa Travel Centre?

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What was the best part of your stay?
Date	The Backpack & Africa Travel Centre Customer Reviews	Overall Rating
16 November 2009	Brian Russell The Backpack is more of a boutique hostel than your average place and the prices reflect this - but I still would say it is good value. I stayed in a nice private ensuite room (Wild Dog) with coffee facilities and a much appreciated wall heater - Cape Town can be chilly in Sept. The tour desk is very convenient. Prudence at the front desk was very helpful and friendly and the bar and restaurant are a good place to hang out. It's also very convenient for the City tour double decker buses.	92%

10 November 2009	Customer review nice feeling	92%

10 November 2009	Customer review Good location, clean rooms, good travelinforamtion centre, nice people.	100%

09 November 2009	Customer review The friendliness and helpfulness of staff, the bar, the food , the friendliness of other guests, the on-site travel agency.	100%

27 October 2009	Laura Melissen very friendly staff!	85%

19 October 2009	Customer review Expensive but really good place	75%

19 October 2009	Customer review This kind of places make me restore to a state of harmony with Africa	75%

29 September 2009	Caroline Parkinson Great place- brilliant facilities and friendly staff! A bit pricey though- especially the airport bus. Would reccomend to anyone.	92%

27 September 2009	Customer review Clean and safe	82%

26 September 2009	Customer review actually all of it	100%

12 September 2009	Customer review Very friendly staff and a nice place to head to if just arrived in SA. Only complaint was the scale of the place - slightly like a supermarket of hostels... Great stay though.	82%

01 September 2009	Customer review Best hostel I've ever stayed at!	95%

22 July 2009	Ayesha Desai This hostel was fantastic! Staff were very helpful, rooms clean, great location. Great place to meet people. Braii (BBQ) night is definitely worth going to as well. Cafe/bar just lovely, try a BLT!!!	100%

19 July 2009	Customer review The bathroom was outside!! In winter is really cold!!	80%

18 July 2009	Customer review Facilities and staff were great, made my short stay and limited time valuable	95%

03 July 2009	Customer review staff were very informative, great location made my stay very good.	100%

30 May 2009	Customer review Easy access to Cape Town centre and facilities available.	100%

04 May 2009	Ann Kirstine Kirk Very central, close to Long street. Super helpfull staff. Good service with hot water delivered at your doorstep twice a day. Clean bathrooms and rooms. Would definetely recommend to anyone.	90%

27 April 2009	Customer review Nice bedrooms and nice location. The only problem was the parking arrangement. There was parking, but a specific amount (R20 a night) needed to be paid to the guard to watch over the cars. The person watching cars was very forceful and specific about the amount we owed him, but he kept no record of what he had paid him every night. Paying R20 a night wasnt a problem, but the way he approached us constituted harrassment. Both guards acted suspiciously and their attitudes towards guests were dampener. When we did pay the guard he did not provide us with a receipt for the R20 to prove that we had paid him for that night. His attitude towards us was at times forceful and we felt we had to pay him just to stop us being harrassed. This was something we had to contend with everytime we came back from an outing. We had to keep on reminding him that we had paid him for the night before and it seemed like he could get aggressive if we felt we didnt pay our dues. Its a less than perfect setup because we felt continually harrassed. I would suggest that the hostel fix this problem by collecting the R20 a night "Parking guard fee" themselves and handle the money seperately with the guards, so that we dont have to be pay it to them direclty and be accosted by them every night. The hostel could handle that and inturn provide us with a receipt and a parking disc that would prove we paid. Formalising that payment would save alot of unnecessary iritation to the guests,. Other then the car guard harrassment, it was a friendly, well run hostel and i would come back again..	80%

20 April 2009	Customer review The staff was so nice and helpful	100%