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Reviews of The Backpack & Africa Travel Centre

74 New Church Street, Cape Town, South Africa 8001

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Customer Reviews & Ratings

91.5%

81 out of 86 HostelBookers customers said that they would recommend 'The Backpack & Africa Travel Centre'

Atmosphere: 94.4%
Location: 88.0%
Facilities: 92.0%
Fun: 87.2%

Staff: 94.4%
Cleanliness: 92.8%
Safety: 97.6%
Value: 85.6%

Customer Reviews: What did customers think about The Backpack & Africa Travel Centre?

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What was the best part of your stay?
Date	The Backpack & Africa Travel Centre Customer Reviews	Overall Rating
30 May 2009	Customer review Easy access to Cape Town centre and facilities available.	100%

04 May 2009	Ann Kirstine Kirk Very central, close to Long street. Super helpfull staff. Good service with hot water delivered at your doorstep twice a day. Clean bathrooms and rooms. Would definetely recommend to anyone.	90%

27 April 2009	Customer review Nice bedrooms and nice location. The only problem was the parking arrangement. There was parking, but a specific amount (R20 a night) needed to be paid to the guard to watch over the cars. The person watching cars was very forceful and specific about the amount we owed him, but he kept no record of what he had paid him every night. Paying R20 a night wasnt a problem, but the way he approached us constituted harrassment. Both guards acted suspiciously and their attitudes towards guests were dampener. When we did pay the guard he did not provide us with a receipt for the R20 to prove that we had paid him for that night. His attitude towards us was at times forceful and we felt we had to pay him just to stop us being harrassed. This was something we had to contend with everytime we came back from an outing. We had to keep on reminding him that we had paid him for the night before and it seemed like he could get aggressive if we felt we didnt pay our dues. Its a less than perfect setup because we felt continually harrassed. I would suggest that the hostel fix this problem by collecting the R20 a night "Parking guard fee" themselves and handle the money seperately with the guards, so that we dont have to be pay it to them direclty and be accosted by them every night. The hostel could handle that and inturn provide us with a receipt and a parking disc that would prove we paid. Formalising that payment would save alot of unnecessary iritation to the guests,. Other then the car guard harrassment, it was a friendly, well run hostel and i would come back again..	80%

20 April 2009	Customer review The staff was so nice and helpful	100%

15 April 2009	Customer review Perfect locatione near to Long Street - no so loud as the backpackers ON Long Street	90%

15 April 2009	Customer review Hostel is great!	95%

03 December 2008	Customer review Great bar, great travel centre, loved the Braai night and wish I could have stayed for the drumming, excellent location, really clean room and bathroom.	97%

23 November 2008	lee hollonoe Good location, near but not on Long Street, clean, safe, informative travel desk and a good friendly bar to meet other travellers. The relaxed, helpful, friendly and to be fair in most cases quite fit staff make the hostel a top place to stay in CPT. One or two extra showers wouldn't go a miss though	100%

09 October 2008	Customer review The staff and the atmosphere. Felt very homely.	97%

05 October 2008	Adam Sawtell The large communal area and bar, and the ability to be able to book tours from the hostel.	97%

03 October 2008	Trish Collins Very helpful staff, easy to book day trips, bar with good food at a good price! One thing to note - rooms cold in Spring/early summer	87%

29 September 2008	Peter Ferrier We stayed here for two weeks and found it to be the best hostel we have stayed in yet. The staff were friendly and very helpful with booking trips. The rooms were clean and linen and towels changed every 2/3 days. The only thing which could be improved would be heating in the rooms. We sometimes found it quite chilly. The location is good and central and is only a short walk to restraunts and bars. The bar served a good selection of food and drink and it had a lovely cosy atmosphere. It was a great place to meet people. We stayed there in September and would highly recomend this hostel.	100%

17 September 2008	Customer review The Cafe/bar is full of variety and the staff is very accommodating and more than willing to make an effort to be helpful. The rooms and beds are clean and extremely comfortable.	100%

03 June 2008	Customer review Excellent - stay here.	100%

23 May 2008	Customer review The staff are amazing and there are tons of things to do.	100%

26 April 2008	Luke Michel excellent staff, very helpful. Able to organise day trips etc from hostel high quality safes available for possesions	95%

15 April 2008	Customer review Everything. It was really clean, the rooms were lovely and when my friend became sick the staff were really understanding and helpful.	100%

14 April 2008	Customer review Good communal areas, cafe and lovely bedding and room decor. Some staff are amazing.	100%

08 April 2008	Customer review the layout and different areas	75%

04 April 2008	Customer review The bar area, nice sociable atmosphere	100%