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Reviews of Rucksack Inn@Hongkong Street

Hostel | 38-A HongKong Street, Singapore, Singapore .

91.7% Overall Rating

47 out of 49 customers would recommend this property

Recent review (08/05/2014)

Rosa Diekmann thinks…

"I liked about the property that it was very clean. They provide shampoo for free and the showers and toilets as well as the rooms and beds itself are as clean as possible."

Read all Rucksack Inn@Hongkong Street reviews

Facilities

  • Air Conditioning
  • Credit cards accepted
  • Car Parking
  • No curfew
  • Secure lockers
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour hot showers

What's Included

  • Luggage Room
  • Breakfast
  • Linen
  • Towel

Important Information

? Terms and Conditions: ? Our reception closes between 11pm – 8am, if your arrival time in Singapore after 10pm, kindly notify us by sending us an email to ud for us to give you guidelines on how to enter the hostel. For an early flight, you may check in early and use our facilities or you can leave your bags with us whilst you head out to explore the city. If you have a late flight or bus to catch on the day of your checkout, you may leave your bags with us at no additional cost. ? Policy regarding children: In consideration for all guests, travelers with children below the age of 12 are advised to book into private rooms or book the entire dorm. ? Cancellation/No Show Policy : In an event of a cancellation within 72 hours of your arrival date or a No Show will result in a charge of the first night to your credit card. ? We will keep the room/bed for you for 3 hours from the stated time of arrival. After which it will be released. If there is a delay in your itinerary, we would appreciate if you could let us know through phone or email. ? Due to the limited capacity at our Inn, priority reservations will be given to tourists. ? Any deposit made are non-refundable.

Group booking?

Group of 15 or more traveling to Singapore?

Contact us directly

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91.7%

Overall Rating

47 out of 49 HostelBookers customers said that they would recommend 'Rucksack Inn@Hongkong Street'

Atmosphere
87.2%
Location
94.4%
Facilities
89.6%
Cleanliness
94.4%
Staff
95.2%
Value
88.0%
Safety
92.8%
Refine your results Showing 39 of 49 reviews 1 | 2   Next
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77.1%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Hirsch Singhal

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

17 August 2014

Liked: Next to 28HongKong, an amazing cocktail bar.

Disliked: Incredibly unhelpful staff. They booked us for one day instead of two, meaning they kicked us out the second night. They were kind enough to find us a new hostel across the street, but made no effort to compensate for the hassle. Had the other hostel been more expensive, their response was "oh well, you'll pay them". They also charged us the wrong amount, due to the shortened stay. After about half an hour of messing with the calculator they finally understood what went wrong and refunded us. $20 deposit on locker keys?

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stuart Murray

With friends / other travellers

Work / volunteering

09 July 2014 Stuart would recommend this property

Liked: Nice staff!

Disliked: Stuart left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rosa Diekmann

Alone

Backpacking / gap year

08 May 2014 Rosa would recommend this property

Liked: I liked about the property that it was very clean. They provide shampoo for free and the showers and toilets as well as the rooms and beds itself are as clean as possible.

Disliked: Rosa left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Veronika Losonczi

Alone

Backpacking / gap year
Beach / sunbathing
City break
Partying / nightlife
Shopping
Sightseeing & culture

07 May 2014 Veronika would recommend this property

Liked: Near to the city centre, the staff is awesome

Disliked: Veronika left no negative feedback.

54.3%
Atmosphere - 40% Staff - 100% Facilities - 60% Safety - 40%
Location - 60% Cleanliness - 60% Value - 20%

Matt Hume

Alone

Sightseeing & culture

10 March 2014 Matt would recommend this property

Liked: The Staff were really great. On a global scale of Pack Packers Hostels it would rate fairly highly when compared against others around the world, having said that I'm not sure why a person travelling on a hostel budget would want to put Singapore on their list of places to go. The staff do their best to make a pleasant stay. You have to take your shoes off at the door and leave them in a pile with everyone else's and walk about in bare feet. No problem but that means whatever everyone else has on their feet, you will soon have. It's located close to the underground MRT and easily locatable. Clark Quay is just around the corner and has some nice restaurants and theme pubs so if you are missing home you'll find a slice of it there. Easy walk to China town.

Disliked: The room, which was more akin to a corridor, I stayed in was a mixed 6 bed dorm that was outside the main reception, lounge and kitchen which meant that all the noise from the outside came straight in. When I asked for a good place to go eat, I was directed by the staff to an area that was occupied by restaurants hawking for your custom that were laced in between "Dance Club's" where the lovely ladies of the night try and entice you in for a drink. The food was average and Singapore for me, lacked the cultural significance of some of it's south east asian neighbours. If on the other hand you like really expensive places with great architecture, ultra modern and super clean then this is the place for you. If you are looking for an expansion of the senses then maybe stop off somewhere else. Not a bad place, just not great.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

21 December 2013 Customer would recommend this property

Liked: Great/Central location (easy access to Metro, Shopping, etc). Clean rooms, beds, and bathrooms. Pretty Quiet.

Disliked: Can't really think of anything

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

MOHD HASHIM AMIN

Alone

City break

16 December 2013 MOHD HASHIM would recommend this property

Liked: Cleanliness

Disliked: MOHD HASHIM left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa
Shopping
Sightseeing & culture
Visiting friends or family

30 November 2013 Customer would recommend this property

Liked: great location and friendly staff, extremely clean.

Disliked: none

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andy Adam

Alone

Backpacking / gap year

16 October 2013 Andy would recommend this property

Liked: This hostel is in an excellent location. Walking distance to a lot of the main spots in Singapore. It's close to the MRT and many restaurants and bars. The staff are friendly, welcoming and very helpful. Free toast, coffee, tea and cold water all day long. I found the place to be clean all the time. It's got a relxed atmosphere with a great communal area.

Disliked: Andy left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Eva Maria Bille

With friends / other travellers

City break
Visiting friends or family

28 July 2013 Eva Maria would recommend this property

Liked: The location was amazing

Disliked: The room did not have a window, but we slept well regardless.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

As a family with children

Family Holiday

03 June 2013 Customer would recommend this property

Liked: the location of the property is very central to everything

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Rachel Johnson

Alone

City break

14 April 2013 Rachel would recommend this property

Liked: Staff are really nice, free toast, peanut butter/kaya available all day, free chilled water.

Disliked: No lift

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture

04 March 2013 Customer would recommend this property

Liked: Staff were really helpful and friendly. They provide free toast all day and I saw posters for free walking tours (which I didn't have time to do). The person on reception carried my 20kg suitcase up 3 flights of stairs when I arrived, which was very appreciated! My boyfriend also liked that they had guitars to play, which they let him bring to our room.

Disliked: Nothing!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

21 February 2013 Customer would recommend this property

Liked: the location was great.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Hongyu Ren

Alone

Backpacking / gap year
Sightseeing & culture

21 February 2013 Hongyu would recommend this property

Liked: Awesome staffs and location. I love to sleep here. It is perfect.

Disliked: Not any.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

19 February 2013 Customer would recommend this property

Liked: it is close from metro station and qlark quay. very easy to get to sightseeing spots. staff are friendly and helpful.

Disliked: Customer left no negative feedback.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture
Visiting friends or family

13 February 2013 Customer would recommend this property

Liked: Staff were super friendly. Location was great - close to mrt stations/clarke quay. Clean

Disliked: -

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

City break
Events / festivals
Sightseeing & culture

12 February 2013 Customer would recommend this property

Liked: Clean hostel with great staff in an excellent location. Free toast and coffee all day a plus! Good communal areas and free wifi.

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

07 January 2013 Customer would recommend this property

Liked: Great location near downtown, less than 5 minutes walking distance to subway system, very helpful & friendly staff, very clean facilities

Disliked: No real space to place a large backpack in the mixed dorm room, other than blocking someone else's bed - minor quibble

85.7%
Atmosphere - 20% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With my spouse / partner

City break

04 January 2013

Liked: almost everything

Disliked: construction works and noise

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

28 December 2012 Customer would recommend this property

Liked: Clean, modern and everything I might need was available. Great location, walking distance from bars, eateries and attractions.

Disliked: Building works next door, although not too noisy, was annoying when waking up.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

James thomson

Alone

Backpacking / gap year

14 December 2012 James would recommend this property

Liked: I thought the location was excellent and that the staff were extremely friendly and how lovely and clean it was.

Disliked: I did think that the lockers could be safer I didn't feel all that comfortable leaving valued items in them.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

09 December 2012 Customer would recommend this property

Liked: Very clean and spacious, fast and free wifi, 24h breakfast, very nice staff

Disliked: When I was there it was very quiet so I found it hard to meet other people.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Maria Juado

Alone

Backpacking / gap year
City break
Relaxation/spa

02 December 2012 Maria would recommend this property

Liked: It's really clean and the stakk is really frinedly, ill stay agin. it is not a party place at all

Disliked: no to much party style, however i found it was awsome and really clean

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture

25 November 2012 Customer would recommend this property

Liked: Recommended to others

Disliked: Hard to find one