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Reviews of River City Inn Singapore Hostel

33C Hong Kong Street, Singapore, Singapore

Atmosphere 86%

Cleanliness 98%

Facilities 93%

Location 96%

Safety 98%

Staff 90%

Value 94%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Adaptors
  • Bicycle Hire
  • Board Games
  • Book Exchange
  • Cable TV
  • Ceiling fan
  • Common Room
  • Dryer
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Parking
  • PlayStation
  • Reading Light
  • Reception (limited hours)
  • Safe Deposit Box
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Not Included"
  • Towels for hire
  • Utensils
  • Washing machine
  • WiFi

Important Information

• Booking made is non-refundable in the event of cancellation or modification. Payment will be charged to your card prior to arrival.

• In the event that the credit card is invalid to charge full balance due, the hostel have the right to cancel the booking and inform guest via Email.

• All rates in Singapore Dollars are inclusive of taxes, breakfast, free wi-fi, internet access, lockers, clean toilets, bathrooms, clean sheets and clean rooms.
• All prices include breakfast, free WiFi, internet access, lockers (with locks), clean toilets, bathrooms, clean linen and clean rooms.

• Check-in time: 14:00-23:00. Please note that we DO NOT accept check-in after 23:00. Please respect our check-in time after 14:00 as we have to adhere to our cleaning schedule (12:00-14:00) to upkeep the cleanliness of the hostel. Our reception operates from 09:00 to 23:00. Late check in 23:00 to 01:30 is chargeable at S$8 per booking. Prior arrangement required.
• Check-out time: 12:00. One night's stay will be chargeable for late check out past 12:00.
• If you have an early flight, you may leave your luggage with us(after 7am on the check-in date) and use our facilities before heading out to explore the city. A booking for the previous night is required should you need a bed to rest immediately upon arrival from 07:00 to 14:00 on your check-in day.
• If you have a late flight or bus to catch on the day of your check-out, you may leave your bags with us at no additional cost until 22:00.
• The air-con in the dorms are turned on continuously for 12 hours throughout the night (21:00 to 09:00). The dorms are ventilated with fans in the day. The common area is fully air-conditioned during the day.
• To upkeep the environment of a backpackers hostel, we do not accommodate children below the age of 5. Children aged between 5 and 11 years can be accommodated in private rooms only, and not in dormitories. Children aged 12 and above can be accommodated either in private rooms or in dormitories.
• Due to limited capacity, we do not accept Singaporeans/returning locals/PR/Foreigners holding work permits. Please contact us before booking whenever in doubt.
• Please note that we are located on the 4th floor of a heritage shophouse WITHOUT a lift.
• To upkeep the cleanliness of the hostel, no footwear is allowed indoors (except in the toilets). Guest may wear socks if they are not comfortable barefooted.
• We will hold all bookings up to 3 hours of your scheduled arrival time. Kindly inform us if you have any changes to your arrival time.
• We do not accept big groups above 8pax. Please contact us prior to booking for large group bookings.
• Please note that not all our rooms/dormitories have windows. If you need to stay in a room with windows, please check with us before booking.

• Refundable Key Deposit S$20 per pax is applicable
• By booking with us, you agree with the above stated terms and conditions.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Singapore?

Contact us directly

Atmosphere 86%

Cleanliness 98%

Facilities 93%

Location 96%

Safety 98%

Staff 90%

Value 94%

Showing 41-50 of 268 reviews

89% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 60%
  • Staff - 60%
  • Value - 100%
89% Overall Rating

Anonymous
14 Sep 2013

Travel Type:
With my spouse / partner

Trip Type:
Backpacking / gap year, City break, Sightseeing & culture

Liked: Great location between Chinatown and the river, easy to walk to raffles/water front. Has 4 small dorms and a 20+ dorm, quite cramped in the rooms though that's probably how its so cheap. Some nice extra touches: individual lights and socket on each bunk, curtains round lower bunks, breakfast 6-12, spacious communal areas with computers, huge book swap and TV. 3 showers and 3 toilets for all but rarely had to queue and great showers, always very clean. Lockers in room felt quite flimsy but getting into the hostel was kept very secure so felt ok. Stored bags for us all day.

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 40%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 100%
  • Staff - 60%
  • Value - 100%
77% Overall Rating

Anonymous
26 Aug 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Shopping, Sightseeing & culture

Liked: hostel in a great location, rooms very clean, computers free to use and they let me keep my bags there after I checked out.

Disliked: a staff member (who i presume was the owner) was a little rude and scary!

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 80%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
26 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, City break, Work / volunteering

Liked: Besides the cleanliness and decent facilities the real magic of this hostel is the living-room social atmosphere common room: Half-dressed sleep-druk guests stumble over to the bathroom in the morning, people share their meal at the kitchen table, and there's always the opportunity to relax or meet fellow travellers at the couch-corner.

Disliked: The wifi isn't very stable, especially in the dorms. Also the lockers aren't big enough to fit a full backpack. As the hostel is relatively small don't expect too much privacy. Also, as this place is so popular don't expect to be able to extend your stay with anything less than a week's notice.

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
02 Jul 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: extremely friendly staff, nice location in the heart of the city, clean, nice air-con, free wifi, nice shower

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 Jun 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: cozy common area, everybody was friendly including the staff.

Disliked: the 4th floor ;)

Customer would recommend this property

69% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 80%
  • Safety - 40%
  • Staff - 80%
  • Value - 60%
69% Overall Rating

Anonymous
03 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year

Liked: Friendliness and helpfulness of the staff

Disliked: no emergency exit / emergency exit block by bed.


The property's response is

The emergency exit is at the back of the pantry area next to fridge. The additional door in the dorm is the original main entrance exit which we have relocated to the front of the stair case which you come into the hostel.
Safety first is our priority in this hostel and we have installed fire detector alarms in all the dorms.

86% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 80%
86% Overall Rating

Anonymous
02 Jun 2013

Travel Type:
With friends / other travellers

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: LocationGood air conGood wifiVery friendly and helpful staff

Disliked: Lack of atmosphere (keep in my it's low season and we stayed from sunday to tuesday), pretty small place, you need to walk through the living room to go from the bathroom/shower to your room.@rivercityinn: there should be garbage cans in the room.


The property's response is

Thank you for your feedback.The atmosphere in the hostel really depends on the number and nature of our in-house guests. Our living area is cosy and specially designed to allow travellers to interact with one another easily. Rubbish bins are removed from dorms to upkeep the cleanliness and hygiene of the dorms at all times. Some inconsiderate guests used to throw food and drinks in the dorm, resulting in dorms having bad odour and ants. Many bins are available in the living room and toilet area.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
31 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: I haved stayed several times, always pleasant

Disliked: all good

Customer would recommend this property

94% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 100%
94% Overall Rating

Anonymous
27 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Friendly staff, clean facilities

Disliked: The common area is right when you walk in the front door. If there's a loud group sitting at the kitchen table when you arrive, it's a little off putting.

Customer would recommend this property


The property's response is

Thank you for your feedback. The noise level in the hostel is lowered after 11pm daily, to allow guests to turn in early. Other than that, guests are allowed to interact and meet new people in the living area.

54% Overall Rating
  • Atmosphere - 20%
  • Cleanliness - 80%
  • Facilities - 60%
  • Location - 60%
  • Safety - 60%
  • Staff - 60%
  • Value - 40%
54% Overall Rating

Anonymous
21 May 2013

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Beach / sunbathing

Liked: Clean

Disliked: Very small lounge/social area. No windows. Little social life. Very small and scruffy. Breakfast was very limited. On a multi level building.


The property's response is

The size of the lounge is tailored for our guests to interact easily with fellow travellers.It is stated clearly in the T & C that not all dorms come with windows and that we are located on the 4th floor without a lift.Guests who must stay in a dorm with window should check before booking.The guest stayed for only 1night, hence the low chance of meeting other travellers.We provide standard breakfast for our budget travellers. Better and affordable breakfast is available at nearby foodctrs

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