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Reviews of River City Inn Singapore Hostel

33C Hong Kong Street, Singapore, Singapore

Atmosphere 86%

Cleanliness 98%

Facilities 93%

Location 96%

Safety 98%

Staff 90%

Value 94%

Facilities

  • Air conditioning
  • Free Breakfast
  • Free Wi-Fi
  • Lockers
  • Adaptors
  • Bicycle Hire
  • Board Games
  • Book Exchange
  • Cable TV
  • Ceiling fan
  • Common Room
  • Dryer
  • Free City Maps
  • Free Internet Access
  • Fridge Freezer"
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Internet Access
  • Key Card Access
  • Laundry Facilities
  • Linen Included
  • Luggage Storage
  • Microwave
  • Parking
  • PlayStation
  • Reading Light
  • Reception (limited hours)
  • Safe Deposit Box
  • Shuttle Bus
  • Tea/Coffee Making Facilities
  • Telephone Fax Facilities
  • Towels Not Included"
  • Towels for hire
  • Utensils
  • Washing machine
  • WiFi

Important Information

• Booking made is non-refundable in the event of cancellation or modification. Payment will be charged to your card prior to arrival.

• In the event that the credit card is invalid to charge full balance due, the hostel have the right to cancel the booking and inform guest via Email.

• All rates in Singapore Dollars are inclusive of taxes, breakfast, free wi-fi, internet access, lockers, clean toilets, bathrooms, clean sheets and clean rooms.
• All prices include breakfast, free WiFi, internet access, lockers (with locks), clean toilets, bathrooms, clean linen and clean rooms.

• Check-in time: 14:00-23:00. Please note that we DO NOT accept check-in after 23:00. Please respect our check-in time after 14:00 as we have to adhere to our cleaning schedule (12:00-14:00) to upkeep the cleanliness of the hostel. Our reception operates from 09:00 to 23:00. Late check in 23:00 to 01:30 is chargeable at S$8 per booking. Prior arrangement required.
• Check-out time: 12:00. One night's stay will be chargeable for late check out past 12:00.
• If you have an early flight, you may leave your luggage with us(after 7am on the check-in date) and use our facilities before heading out to explore the city. A booking for the previous night is required should you need a bed to rest immediately upon arrival from 07:00 to 14:00 on your check-in day.
• If you have a late flight or bus to catch on the day of your check-out, you may leave your bags with us at no additional cost until 22:00.
• The air-con in the dorms are turned on continuously for 12 hours throughout the night (21:00 to 09:00). The dorms are ventilated with fans in the day. The common area is fully air-conditioned during the day.
• To upkeep the environment of a backpackers hostel, we do not accommodate children below the age of 5. Children aged between 5 and 11 years can be accommodated in private rooms only, and not in dormitories. Children aged 12 and above can be accommodated either in private rooms or in dormitories.
• Due to limited capacity, we do not accept Singaporeans/returning locals/PR/Foreigners holding work permits. Please contact us before booking whenever in doubt.
• Please note that we are located on the 4th floor of a heritage shophouse WITHOUT a lift.
• To upkeep the cleanliness of the hostel, no footwear is allowed indoors (except in the toilets). Guest may wear socks if they are not comfortable barefooted.
• We will hold all bookings up to 3 hours of your scheduled arrival time. Kindly inform us if you have any changes to your arrival time.
• We do not accept big groups above 8pax. Please contact us prior to booking for large group bookings.
• Please note that not all our rooms/dormitories have windows. If you need to stay in a room with windows, please check with us before booking.

• Refundable Key Deposit S$20 per pax is applicable
• By booking with us, you agree with the above stated terms and conditions.

Check-in / Check-out

Earliest check-in: 14:00

Latest Check-out: 12:00

Policies

  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Group booking?

Group of 15 or more traveling to Singapore?

Contact us directly

Atmosphere 86%

Cleanliness 98%

Facilities 93%

Location 96%

Safety 98%

Staff 90%

Value 94%

Showing 21-30 of 268 reviews

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
11 Sep 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Friendly staff, free water, breakfast ( toast, coffee, banana). We can borrow iron, hair dryer.

Disliked: 4 th walking up, but it is ok for good location.

Customer would recommend this property

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 80%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
20 Aug 2014

Travel Type:
Alone

Trip Type:
Events / festivals, Sightseeing & culture, Visiting friends or family

Liked: Great staff, family atmosphere at the hostel, very clean and good organized

Disliked: Aircon only at nicht, but not a big Problem, loved my stay there

Customer would recommend this property

80% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 80%
  • Value - 40%
80% Overall Rating

Anonymous
21 Jun 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: Great location, hostel clean and safe!

Customer would recommend this property

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
08 Jun 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location and staff

Customer would recommend this property

86% Overall Rating
  • Atmosphere - 80%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 80%
  • Staff - 80%
  • Value - 80%
86% Overall Rating

Anonymous
10 May 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: It was small and cosy, breakfast was good!! Friendly staff, lockers included! Good showers!

Disliked: Air con could have been better! Not a chatty hostel among travellers but maybe was time I was there

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 80%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 40%
  • Value - 80%
77% Overall Rating

Anonymous
24 Mar 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year

Liked: Location is awesome, pretty clean & safe

Disliked: Some staff were not that helpful, the young cleaner girl was often rude and unfriendly. They said they offered laundry, got told i couldn't do it as it was in use all day. It wasn't for and when I queried this just got a not my job from one lady, and the girl mumbled things then stuck some sheets. I wouldn't have minded except for the attitude. Other than that all fine.

Customer would recommend this property


The property's response is

We offer laundry service at an affordable rate for the convenience of our guests. Guests may pass us their laundry before they head out in the morning and we will get the laundry ready when they come back at night, if not latest by the next morning before they check out. Please note that the hostel also needs to wash our guests' sheets,hence the laundry machine may not be available in the day. Guests who need their laundry urgently may wash their laundry at a nearby laundry shop.

100% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
100% Overall Rating

Anonymous
14 Jan 2014

Travel Type:
Alone

Trip Type:
Sightseeing & culture, Work / volunteering

Liked: Everything is good

Customer would recommend this property

77% Overall Rating
  • Atmosphere - 60%
  • Cleanliness - 100%
  • Facilities - 60%
  • Location - 100%
  • Safety - 100%
  • Staff - 60%
  • Value - 60%
77% Overall Rating

Anonymous
14 Jan 2014

Travel Type:
Alone

Trip Type:
Backpacking / gap year, Sightseeing & culture

Liked: A very clean hostel with a good location.Good place to socialise. Basic kitchen facilities available.

Disliked: There are a lot of rules but some are not followed through - especially noise level after 11pm (despite notices all over the place). It wasn't a place to get enough sleep with people having loud conversations in the middle of the night and no staff asking them to be quiet. Very little privacy with sinks part of an open plan kitchen/reception/lounge. Only 3 bathrooms and 3 toilets, which means queuing for showers.

Customer would recommend this property


The property's response is

We do our best to keep reminding guests to lower their volume after 11pm but some guests are just so inconsiderate. Guests who have trouble sleep may inform our staff and we will speak to the guests or you may approach the guest directly and ask them to lower their volume.

86% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 100%
  • Location - 100%
  • Safety - 100%
  • Staff - 20%
  • Value - 80%
86% Overall Rating

Anonymous
11 Jan 2014

Travel Type:
As a family with children

Trip Type:
Family Holiday

Liked: very nice environment and atmosphere, location is perfect, most of staff are helpful

Disliked: room is quiet small and no window

Customer would recommend this property


The property's response is

Please note that it is stated clearly in the terms and conditions of booking that," Please note that not all our rooms/dorms have windows. If you need to stay in a room with windows, please check with us before booking."

97% Overall Rating
  • Atmosphere - 100%
  • Cleanliness - 100%
  • Facilities - 80%
  • Location - 100%
  • Safety - 100%
  • Staff - 100%
  • Value - 100%
97% Overall Rating

Anonymous
08 Jan 2014

Travel Type:
With friends / other travellers

Trip Type:
Sightseeing & culture

Liked: the hostel is very cleanthe staff is nice and helpful

Disliked: wifi is super slow

Customer would recommend this property

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