Reviews of The Mitraa

427 Race Course Road, Singapore, Singapore 218673

91.0%

309 out of 322 HostelBookers customers said that they would recommend 'The Mitraa'

Atmosphere
91.2%
Location
90.4%
Facilities
84.8%
Cleanliness
90.4%
Staff
100.0%
Value
89.6%
Safety
90.4%

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77.1%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

Alone

City break
Sightseeing & culture

03 February 2012

Liked: cool stuff

Disliked: internet is not for free when you dont bring you own notebook. the showers are together with the toilette, so they are always wet

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Relaxation/spa

28 January 2012 Customer would recommend this property

Liked: lovely to serve CBF for their clients

Disliked: walk up to 3rd floor

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lisa Ellens

Alone

Sightseeing & culture

28 January 2012 Lisa would recommend this property

Liked: Nice common area and outside patio, friendly staff, large dorm beds

Disliked: a little bit farther from little india than I thought it was going to be, but still within 10 min walk from little india and a 5 min walk from the metro, so it wasn't a problem.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Amy Torres

With my spouse / partner

Sightseeing & culture

24 January 2012 Amy would recommend this property

Liked: This is my second time staying at the Mitraa. It's a great hostel with excellent, friendly, knowledgeable staff, comfortable rooms and a good central location (Farrer Park is right on the corner). I also had trouble with my locker BUT I asked the staff about it and in 15 minutes they brought a brand new locker to me up on the third floor. I really like this place, Sebastian and Jonahs are especially nice and helpful. Both stays were awesome, thank you!

Disliked: nothing.

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

23 January 2012 Customer would recommend this property

Liked: the staff were extremely helpful and there was plenty of toast, fruit and tea/coffe at breakfast!

Disliked: Wasn't keen on the shower/toilet combination. I just didn't feelit was clean enough! The lockers on the beds were very secure at all. One of ours didnt work at all and the other you could just pull open!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

zhang jun

With friends / other travellers

Relaxation/spa
Shopping
Sightseeing & culture

04 January 2012 zhang would recommend this property

Liked: clean and friendly

Disliked: the shower water is not hot.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jack Kennedy-Harding

Alone

Backpacking / gap year
Partying / nightlife

26 December 2011 Jack would recommend this property

Liked: Amazing place to stay highly recommend to anyone passing through Singapore, Friendly helpful staff!

Disliked: Nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Dennis OConnell

Alone

Sightseeing & culture
Visiting friends or family

22 December 2011 Dennis would recommend this property

Liked: I enjoyed the daily breakfast and the proximity to the MTR.

Disliked: Nothing comes to mind at the moment.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

ANH VU THI LAN

As a family with children

Family Holiday
Shopping
Sightseeing & culture

19 December 2011 ANH would recommend this property

Liked: i love the people n the atmosphere. Beside that this location is convinience. the staffs here are alway friendly and provide the excilent service that make us feel that we are at home.

Disliked: it should be much better if theb hostel provide towel for customer. in addition, the blanket is not warm enough. i prefer the thicker one. the bed alway caused noise that make my family feel not easy to sleep at night.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

16 December 2011 Customer would recommend this property

Liked: Very helpfull staff. Everyone was friendly. Facilities are clean because staff clean them regularly. Also the rooms were clean. The living room was a nice place to chill out and watch TV. I recommend this hostel...

Disliked: Customer left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Vanessa Moselen

Alone

Backpacking / gap year

12 December 2011 Vanessa would recommend this property

Liked: Great stay all round. Great location, staff, room, easy to meet other travelers. Couldn't recommend it highly enough.

Disliked: Vanessa left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Nova Kartika Sari

Alone

Sightseeing & culture

06 December 2011 Nova Kartika would recommend this property

Liked: Near MRT station , just need 3 minutes walking.

Disliked: I booked for female only dorm for 2 days. And in the 2nd night , they put a man inside my room. I instantly shouted "crap, i paid more for a female only dorm,and they gave me a mixed one". Disliked this a lot.

The property's response is...

74.3%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Marco Harder

Alone

Backpacking / gap year
City break
Sightseeing & culture
Visiting friends or family

28 November 2011 Marco would recommend this property

Liked: Proximity to MRT station.

Disliked: Showers could use more frequent cleaning, as this seems to be a popular spot for backpackers.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

As a family with children

Sightseeing & culture

11 November 2011 Customer would recommend this property

Liked: The service personnel were all very good. I've got a little concern but it was immediately addressed. I appreciate their quick and pro-active response.

Disliked: Nothing much.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

30 October 2011 Customer would recommend this property

Liked: As a solo traveller, I booked this hostel after reading reviews about the friendly atmosphere and was very happy with my experience. There is a communal TV Hall, as well as an outside courtyard, where it is very easy to meet new people. The reception staff are so helpful, offering advice on local tours/transport etc and treated me like a friend from the minute I arrived.

Disliked: NA

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With a large group / tour

Sightseeing & culture

27 October 2011 Customer would recommend this property

Liked: free wifi

Disliked: none

80.0%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

DENI SETIADI

Alone

City break

05 October 2011 DENI would recommend this property

Liked: This property is small, but neat. everything is well organized and maintain with high standard of hygiene. Toilets and bathroom located in each floor in a good condition and clean.

Disliked: The Mitraa located in 3 storey building without elevator, well its common for backpackers hostel. But the stair to go upstair is too small and slippery (sometimes) so we have to be careful to avoid incident.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

03 October 2011 Customer would recommend this property

Liked: the staff are all really friendly and enthusiastic,especially the frontdesk man who gave me detailed tour guide and warm smile. the bathroom ,dorm and lounge are all very clean and neat. what i feel pleasantly surprised, they have free 24hours baggage left servies after check-out. i think it really very convinient coz my connecting flight boarded in the evening. what's more ,i recogonized new friends here.

Disliked: the point i only felt a little unsatisfacted is the hot water ddinot work well all the time and i had a cold bath in the second day.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Asako Imai

Alone

Sightseeing & culture

03 October 2011 Asako would recommend this property

Liked: All staff is very Kindly. I left my camera at this hostel When I left Singapore, But they sent my camera to my Jananede house! I am surprised at their kindness!

Disliked: nothing♪

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ushas Thundiyil

Alone

Sightseeing & culture

01 October 2011 Ushas would recommend this property

Liked: First of all it's a wonderful place to stay, impeccably clean and modern. Good location, really close to MRT station,great facilities, free internet wifi access,free breakfast,nice dorms etc.. It's always clean, their staff is fun to be around and there's always a very friendly atmosphere at the hostel.

Disliked: Nothing.........................

71.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

28 September 2011 Customer would recommend this property

Liked: Friendly staff

Disliked: Room is too small

77.1%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 60% Value - 60%

Customer review

Alone

Sightseeing & culture

26 September 2011 Customer would recommend this property

Liked: I liked the atmosphere.It just like a big family.Everyone is friendly and you feel really comfortable.Its like a home away from home.The staff are very helpful.They try to give you details on where you want to go..

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

KEITH PEPANIA

With a large group / tour

Family Holiday

25 September 2011 KEITH would recommend this property

Liked: +the mitraa staff: jOy, SeBAstIAn, JoHn and the chinese guy. - thank you so much. they were able to cater their clients' needs; they interact well despite the language barrier; as soon as you step into their reception, one can easily forge instant camaraderie with these staff and even with the other guests,as well. kudos and keep it up guys! +the well maintained facilities- although people here come and go, the place is respectably clean. +money wise? this hostel gives you your money's worth.

Disliked: location, location, location. for the new visitors -although there's an instruction included in your booking copy, finding this place is still quite a challenge. patience is a must in finding this hostel (for the young, once) and add more when the rain pours.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Christian Fabricius

Alone

Backpacking / gap year
Shopping
Sightseeing & culture

24 September 2011 Christian would recommend this property

Liked: amazing staff: when I was there the last time, I had to leave before official breakfast time. But when I came downstairs, breakfast was ready. The guy said: I saw u on CCTV and thought " He is leaving, so he needs breakfast" Location: Close to Little India (Amazing and cheap food), quiet street Free WIFI Price Breakfast: Buffet, but better than in some Indonesian hotels :) Stable bunk beds: no rocking, when u move Lockers in rooms

Disliked: toilets and showers are together in small rooms, no shower stall

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

23 September 2011 Customer would recommend this property

Liked: From the moment I got to Mitraa Hostel I loved it. I arrived quite early and although the room wasn´t ready they made sure to make the bed cleaning a priority. The staff is awesome and really helpful, the sitout , common lounge and computers are open all night. The breakfast is awesome. The location is perfect, short walk from the metro train station.

Disliked: Nothing


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.