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Reviews of Hostel Friends021

Hostel | Dunavska 26, Novi Sad, Serbia 21000

Recent review (11/07/2014)

"There were big rooms and comfy beds and the location was great, it was very close to everything. One of the staff members who worked during the day was friendly and helpful."

Read all Hostel Friends021 reviews

Facilities

  • Air Conditioning
  • Car Parking
  • Secure lockers
  • Internet / Wi-Fi
  • 24 hour hot showers
  • Fax
  • Reception (limited hours)
  • Common area / room
  • Communal kitchen
  • Pets allowed

Purchasable Extras

  • Breakfast USD 189.75

What's Included

  • Linen

Group booking?

Group of 15 or more traveling to Novi Sad?

Contact us directly

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22.9%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Events / festivals

15 July 2014

Liked: Nothing

Disliked: Few days before my trip to Novi Sad I was contacted via e-mail by the hostel. They said they are expecting me and told me in the end "CAMPUS address is DR SIME MILOSEVICA 10". I did not notice that but the night before our trip I started checking adresses and reservations and all and I noticed the mismatch between the hostelbooker reservation and their e-mail. I send an e-mail asking about the address and even called them. They explained that they promote some of the rooms from the university campus on this page. I can show you the e-mails. We argued that I booked a room in the hostel, not in the dormitories and so on. In the end we went to the campus (as they told us) because our bus dropped us just next to it and we were too tired to go to Dunavska street for nothing. They gave us a room at the campus and it was NOT what it was on the pictures. It was a dormitory without any toilet paper or secure lockers or wifi. There was no kitchen actually and there were plenty of cockroaches all over the place. We staied there as it was during EXIT festival and it was useless to look for a new place in the last moment.

60.0%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

11 July 2014

Liked: There were big rooms and comfy beds and the location was great, it was very close to everything. One of the staff members who worked during the day was friendly and helpful.

Disliked: We found this property very unprofessional. The guy who greeted us was very loud and inconsiderate of sleeping guests throughout the night. He loudly argued with arriving guests about them having to move to another location, which was not stated on the website. Making it very difficult for the rest of us to sleep. At 8 in the morning, 3 hours before check out, while we were still in bed, the guy barged into the room showing others the room, telling the guests already in there that we had to move so they could prepare the room for the next people (despite us having booked that room for the second night, putting us out of accommodation for a night). Overall a very disappointin stay.