Reviews of Westend Backpackers

3 Bank Street, Glasgow, Scotland G12 8JQ

71.8%

310 out of 451 HostelBookers customers said that they would recommend 'Westend Backpackers'

Atmosphere
72.8%
Location
80.0%
Facilities
64.0%
Cleanliness
60.8%
Staff
80.8%
Value
76.0%
Safety
68.0%

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80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 100%

MUIZ HJ MATALI

With friends / other travellers

City break
Events / festivals
Family Holiday
Shopping
Sightseeing & culture

26 December 2011 MUIZ would recommend this property

Liked: It is cheap. It is near to a tube station. Shops in the area are convenient. Decent triple room.

Disliked: Cleanliness can be improved. Wifi does not reach at the second (last) floor.

51.4%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 40% Value - 40%

Martina Danelaite

With my spouse / partner

Sightseeing & culture

20 November 2011

Liked: It's an old house full of character.

Disliked: Generally, it's a cheap place a bit far off centre, but that's clearly indicated. However, you need to leave a 5 pound deposit for the room key, and if you are staying on Sunday night, apparently the reception is closed on Mondays, and there is no way to get your deposit back. I've contacted the hostel about this, but seemingly no one is willing to answer emails. I've received one email explaining that a staff member did check us out and refunded our deposit, but since this never took place I suggested they review the security cameras. After this, I was never contacted again. It's a nice hostel, but this relatively small thing and their unwillingness to help ruined the experience. If you are planning to stay during low season, add the 5 pound charge to the room cost.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 80% Safety - 40%
Location - 80% Cleanliness - 60% Value - 40%

Eva Rees

With my spouse / partner

Backpacking / gap year
City break
Sightseeing & culture
Sports, adventure or outdoor activities

03 November 2011 Eva would recommend this property

Liked: Good location and fast, free wifi. Very friendly staff.

Disliked: A bit rough around the edges. Lack of lockers is an issue, but the front desk was able to hold our valuables. The one unforgivable slight was that we had to forgo getting our key deposit returned during our AM checkout. We visited the front desk several times between 8 and 8:45 am, and no one was there to help us. Other hostel residents said that the staff is usually present during those hours. I felt the accommodation was quite shabby, and paying an extra $8 for the priviledge hurt. I'm quite upset we were unable to get our key deposit back.

The property's response is...

54.3%
Atmosphere - 60% Staff - 20% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

City break

01 November 2011

Liked: I was moved to the sister hostel- Blue Sky. The location was good, within walking distance to the University and city centre.

Disliked: Staff initially put me in a room with broken heating and a window jarred open- in Winter. Eventually I was moved to another building (with a functional boiler). Guests should not have been put into a building with no heating when there is space elsewhere!

88.6%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Caitlyn Jose

Alone

Backpacking / gap year

26 October 2011 Caitlyn would recommend this property

Liked: For what you pay you wouldn't expect much but you would be wrong! The rooms are pretty spacious, I had an ensuit so the bath rooms were good, the kitchen was great, the free wifi was Soo fast, tube station is less then a 5 minute walk then a 5 minute ride into the city center it was great! Over all my stay was great would defiantly recommend!!

Disliked: the bed was a very noisy but I expected that as it was a metal frame and didn't much bother me!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Romantic getaway

21 October 2011 Customer would recommend this property

Liked: Cheap and good, free wifi

Disliked: creaky beds, but nevermind

45.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 40%
Location - 80% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

City break
Partying / nightlife
Shopping

10 October 2011

Liked: I liked the fact that it was well-located in the West End and that you had free access to Internet. Beds are pretty comfortable too.

Disliked: Breakfast is not good, the property is really not in good shape and in some bathroom, you feel like you are washing yourself in the 30's. The property is dirty and not often cleaned.

The property's response is...

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

City break
Sightseeing & culture
Sports, adventure or outdoor activities

04 October 2011 Customer would recommend this property

Liked: friendly service staff ! 5 min. to glasgow underground 10 min to glasgow kelvingrow park !

Disliked: personally i have no criticism

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

25 September 2011 Customer would recommend this property

Liked: It was great.. and the best thing that I met a lot of nice people there.. so I have some new friends in Glasgow that I keep meeting even when we all don`t live in the hostel anymore.

Disliked: The fact that if you wanted to stay longer the only way was booking it through the internet another time.. you couldn`t just go to reception to do that..

60.0%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 60%

fabio tomasetta

Alone

Backpacking / gap year

18 September 2011 fabio would recommend this property

Liked: good location near underground station. close even to good pub.

Disliked: no one problem

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Martin Kiss

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sports, adventure or outdoor activities

08 September 2011 Martin would recommend this property

Liked: Good place, helpful staff, atmosphere, probably everything was Ok

Disliked: Our rooms shower warm-cold regulator was broken, but there were a couple of other showers on each floor, which were free to use :)

37.1%
Atmosphere - 60% Staff - 40% Facilities - 20% Safety - 40%
Location - 40% Cleanliness - 20% Value - 40%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

05 September 2011

Liked: price, but 5 pounds deposit for the key which can be returned to staff between 8:00 and midnight made it more expensive then we expected ( our bus was leaving at 7:30 from Glasgow)

Disliked: The thing with keys and dirty shower and toilets.

The property's response is...

80.0%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

glenn burling

With my spouse / partner

Backpacking / gap year

04 September 2011 glenn would recommend this property

Liked: close to main road and buses. only 5 mins to city centre. free internet

Disliked: mattresses on beds are terrible. not the most glamorous, but good value for money for 1 night or 2.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 40%
Location - 80% Cleanliness - 60% Value - 100%

Customer review

Alone

Backpacking / gap year

03 September 2011 Customer would recommend this property

Liked: Location (Close to Subway) Friendly staff Good Value

Disliked: Not a nice kitchen, and rooms and common area are small I think there are no Lockers

71.4%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 60%
Location - 80% Cleanliness - 40% Value - 80%

Customer review

As a family with children

Family Holiday
Sightseeing & culture

29 August 2011 Customer would recommend this property

Liked: Price, free towels and linen, free breakfast & tea all the time nearness to metro and bus stop triple room with private bathroom

Disliked: dirtyness too small kitchen and fridge living room really uncomfortable and too small with loud music

68.6%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Sports, adventure or outdoor activities

25 August 2011 Customer would recommend this property

Liked: -Coffee and tea all day -a smooth living room for breakfast and a beer in the evening -W-LAN -A computer with Internet next to the reception

Disliked: -the showers are really small and aren't hot often -not much space in the bedrooms for your belongings

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Pablo Peláez

Alone

City break

23 August 2011 Pablo would recommend this property

Liked: was so cheap

Disliked: nothing at all

88.6%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Visiting friends or family

22 August 2011 Customer would recommend this property

Liked: A pretty good deal really, easy to get into the city and the staff were great! Super friendly!

Disliked: Only having three bathrooms was pretty annoying.

The property's response is...

65.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 60% Cleanliness - 60% Value - 60%

Enrico Frison

With friends / other travellers

Backpacking / gap year

13 August 2011 Enrico would recommend this property

Liked: the bedroom was nice

Disliked: the bed was not so clean

The property's response is...

60.0%
Atmosphere - 60% Staff - 100% Facilities - 40% Safety - 40%
Location - 40% Cleanliness - 40% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

11 August 2011 Customer would recommend this property

Liked: Its was cheap, you get what you pay for but awesome if you are on a budget. Breakfast is free and simple. You get a free towel with no deposit.Staff were great.

Disliked: The beds were a little springing and the shower downstairs was broken. No lockers in the room but wasnt a problem.

37.1%
Atmosphere - 20% Staff - 80% Facilities - 20% Safety - 20%
Location - 40% Cleanliness - 40% Value - 40%

Cuiping Hao

As a family with children

Backpacking / gap year

09 August 2011

Liked: nothing

Disliked: It's not a standard room but an attic, which is very small. There are too large gaps in the middle of the floor and you can't avoid but fell and hurt your feet. And there's no apology.

The property's response is...

37.1%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 20%
Location - 100% Cleanliness - 20% Value - 20%

Mike Anderson

Alone

Partying / nightlife

08 August 2011

Liked: Good location

Disliked: It was like a tramps doss house

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Visiting friends or family

25 July 2011 Customer would recommend this property

Liked: location

Disliked: Were requesting assistance of staff to call taxi for drive to a wedding however hostel phone was not charged so couldn't call and forced to walk to in the rain as not peak time for taxis driving by :(

The property's response is...

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

22 July 2011 Customer would recommend this property

Liked: nice, friendly and very helpfull staff, clean rooms, great location, close to the subway..It's really nice place to stay!

Disliked: -

65.7%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 40% Value - 60%

Customer review

With friends / other travellers

Sightseeing & culture

17 July 2011 Customer would recommend this property

Liked: Good location.

Disliked: It didn't seem clean, there was a stained fitted carpet, paint was off in some parts of the walls, and the lounge wasn't very comfortable. Also the atmosphere was a little bit tense.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.