Reviews of Westend Hostel

3 Clifton Terrace, Edinburgh, Lothian, Scotland EH12 5DR

Customer Reviews & Ratings

66.3%

344 out of 485 HostelBookers customers said that they would recommend 'Westend Hostel'

Atmosphere
62.4%
Location
76.0%
Facilities
56.8%
Fun
63.2%
Staff
64.8%
Cleanliness
64.0%
Safety
72.8%
Value
70.4%

Customer Reviews: What did customers think about Westend Hostel?

What was the best part of your stay?
Date Westend Hostel Customer Reviews Overall Rating
14 August 2009
Jillian Nowak

It was within 20 minutes walking distance to everything. Wish there were things posted for people to do in the hostel, or when you checked in they gave you ideas.

67%
05 August 2009
Thomas Cooper

Staff were really nice and caring and would always go the extra mile. Beds are comfy and warm! Wicked place to stay

100%
03 August 2009
Customer review

There was a problem in that although we'd booked 3 beds, they only had 2 beds for us on arrival. The staff were very helpful with us on this and offered us a mattress for one of us to sleep on, which was okay with us. Breakfast was simple (toast, cereal, tea). Located a fair distance from the main stuff in Edinburgh but very handy for Haymarket Rail station, and there are pubs/chippys on your doorstep. Generally clean. Friendly/helpful staff. An all round good, cheap hostel.

85%
03 August 2009
Customer review

dorm room a bit cramped with noisey/smelly revellers. the bar area was clean and free internet use. good location.

70%
29 July 2009
Customer review

I liked the breakfast (All you can eat for £1), the kitchen, which was very useful. The location was quite good, not far from the city centre, and with a lot of buses.

80%
28 July 2009
Customer review

I have never been stay in the UK in such a friendly envoirnment. The room cleaned every day and even your bed sheet and pillow cover on your desire. The continental breakfast in the morning is worth to appriciate a lot. In £1 a continental breakfast with cereals and cake biscuits. Hostel follows strict rules in such a friendly envoirnment that everybody follows them. It is the cheapest hostel I found located near the city center at a walk of 10 minutes and every sort of takeaways including HALAL for muslims people as well situated nearby it. The most important thing is the hospitality of the management towards its customers.

100%
23 July 2009
Alejandra Opfinger

En West End fui tratada con mucha hospitalidad. El staff del hotel es bien predispuesto a brindar ayuda.

87%
21 July 2009
Customer review

Quite comfortable and located within easy walking distance of the city centre. Very quiet at night.

57%
19 July 2009
Customer review

a good hostel

75%
16 July 2009
Magnus Pettersson

The self catering kitchen was superb. We used it several times for cooking.

75%
14 July 2009
Customer review

it is really clean and new at the moment

62%
08 July 2009
Customer review

nothing

35%
04 July 2009
Jolanta Kruk

location

77%
26 June 2009
Customer review

staff should be cooperative, the beds should be clean

27%
21 June 2009
Customer review

cheap and cheerful

80%
20 June 2009
Customer review

This hostel seems nice on the outside but on closer inspection has a lot of flaws. The website advertises free breakfast, but they actually charge for it. Wireless access is limited and often slow. The lounge and kitchen close early and open late, making access and use difficult during the night and morning. Although the staff are very nice, they are often unhelpful or ignorant of the hostel's policies and facilities.

65%
17 June 2009
Customer review

Good location, friendly staff

75%
14 June 2009
Customer review

Was pretty basic, but gave you everything you needed. Excellent location, close to the town centre. Only £15 for a cab from the airport. Great value for money.

82%
11 June 2009
Customer review

The dorm room was clean and the beds were comfortable, but the reception and lounge closed by 11pm and there was no one to sit after that time. Also, the reception was supposed to open at 8am but didn't and we had to wake up staff, so weren't able to check out until 8:30am which was an issue because we had to get a flight.

52%
11 June 2009
Customer review

The information on the hostelbookers had been accurate. Whilst there, it was clean and tidy. The hallways were being re-decorated and new mattresses added to the rooms, however health and safety was always considered. A positive experience an close to what we wanted to do, in Edinburgh.

82%
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