Reviews of High Street Hostel

8 Blackfriars Street, Edinburgh, Scotland EH1 1NE

90.9%

1207 out of 1299 HostelBookers customers said that they would recommend 'High Street Hostel'

Atmosphere
94.4%
Location
96.8%
Facilities
87.2%
Cleanliness
86.4%
Staff
88.8%
Value
92.8%
Safety
89.6%

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100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Xiang Li

Alone

Sightseeing & culture

19 September 2011 Xiang would recommend this property

Liked: The location is great. Staffs are very friendly.

Disliked: No plug in rooms.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Work / volunteering

15 September 2011 Customer would recommend this property

Liked: Large kitchen and common area. Excellent central location. Near High Street, Princess Street and the University.

Disliked: Wifi signal was very weak. No luggage room. Rooms were small.

62.9%
Atmosphere - 80% Staff - 40% Facilities - 20% Safety - 80%
Location - 100% Cleanliness - 60% Value - 60%

Zachary Moreno

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture
Visiting friends or family

14 September 2011

Liked: Location was perfect, right off of High street in the middle of everything. The people solely working the reception area were very nice and helpful when checking in and asking where things were around town. The security was tight and you get a locker with your bunk at no extra charge.

Disliked: There are more "staff members" staying in the hostel than there are backpackers, and they never leave. So the kitchen, the billiards area, the one provided computer for internet, the stereo, the smoking patio and the lounge downstairs are just constantly crowded by them, and its very hard for one of the actual hostellers to use the facilities. Also the manager doesn't train or control his staff very well, and he got angry at us when we corrected a mistake that HIS workers made. We tried to cancel our last night of accomodation 48 hours ahead of time, as is the hostel's policy. The staff member working the counter stated they didn't know how to refund money to customers so we had to wait till the next morning when someone else was there. We told them that we wanted to make sure that the manager knew we were cancelling 48 hours ahead of time, but that we would wait. The next day, the same thing happened, and we were told again to wait until the next day forthe manager. When we finally talked to the manager, he got angry with us for "not following policy and losing him revinue", to which we replied that he needed to communicate with his staff better because we had followed it. He then refunded us only a portion of what we paid for accomodation and complained he would have a hard time filling the room. Fifteen minutes later it was filled. Maybe if he didn't keep such a massive STAFF on hand that paid NOTHING and used up all of his FACILITIES he wouldn't have to be such a jerk to his clients.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With my spouse / partner

City break
Sightseeing & culture

12 September 2011 Customer would recommend this property

Liked: Nice common areas and lockers in rooms

Disliked: Small bathroom

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Relaxation/spa

12 September 2011 Customer would recommend this property

Liked: Close to the centre of the city. Helpful staff and nice and tidy rooms.

Disliked: The kitchen closes at night. Crapy internet.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

30 August 2011 Customer would recommend this property

Liked: Great location, friendly laid-back atmosphere, comfortable beds & the huge communal space & kitchen. The dorm themes were a bit cute as well.

Disliked: -

91.4%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

22 August 2011 Customer would recommend this property

Liked: What's not to like?

Disliked: Nothing.

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

29 July 2011 Customer would recommend this property

Liked: I enjoyed most of all that it was right on the Royal Mile. Locationwise, this hostel is perfect!

Disliked: I disliked most that there is no do-it-yourself laundry facility and that there is only one computer, for which we had to pay.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Sharon Moerman

With friends / other travellers

Sightseeing & culture

29 July 2011 Sharon would recommend this property

Liked: Nice atmosphere. You could get breafast vor 1.90 pound, which was good.

Disliked: Nothing

88.6%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 100% Value - 80%

Blair Johnson

With friends / other travellers

City break

25 July 2011 Blair would recommend this property

Liked: Friendly staff. Awesome location. Great pub crawl on thursdays!

Disliked: Nothing.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

Alone

Backpacking / gap year

24 July 2011 Customer would recommend this property

Liked: cheap, central accommodation

Disliked: could be a nicer, cleaner place, esp. dining area

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

22 July 2011 Customer would recommend this property

Liked: Friendly staff, 24 hour hot showers, great location...

Disliked: There is nothing that I would dislike about this hostel.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

21 July 2011 Customer would recommend this property

Liked: friendly staff, big common room, nice kitchen, location

Disliked: no luggage room

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ioannis Chouvardas

With friends / other travellers

Sightseeing & culture

20 July 2011 Ioannis would recommend this property

Liked: I stayed in 5 different hostels during my last visit. High Street Hostel had everything I want in a hostel. Great atmosphere, clean, safe, friendly and in the best possible location (you can not get any better than the royal mile).

Disliked: Nothing I can think of.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

18 July 2011 Customer would recommend this property

Liked: Nice rooms. Good lounge.

Disliked: -

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 60% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

15 July 2011

Liked: Location was ideal, right off the Royal Mile. Breakfast offerings were simple but cheap.

Disliked: Smelled of urine almost everywhere, some very loud neighbors made for difficult sleep.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break

12 July 2011 Customer would recommend this property

Liked: property is very central to the royal mile and was useful to be able to pop back to between site seeing and avoiding the rain. the breakfast was good value.

Disliked: didnt dislike anything

94.3%
Atmosphere - 100% Staff - 60% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Events / festivals
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

05 July 2011 Customer would recommend this property

Liked: Good price, close to the shopping/attractions/food, comfortable beds, lockers, wifi, free hot chocolate/tea/coffee, safe.

Disliked: I like people who are sarcastic or naturally funny, but quite frankly the guy that checked me in was just obnoxious. The rest of the staff wasn't bad. Also, Wifi was only available in the main room. Couldn't charge anything in your own room as there were NO outlets in the rooms. Had to stay in the main lobby with your stuff. Still a good stay.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Sightseeing & culture

04 July 2011 Customer would recommend this property

Liked: Great location, cozy common room, pleasant atmosphere.

Disliked: Beds a little hard (though definitely sleepable) and internet a little bit hit-and-miss. Otherwise, no real complaints.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Verity Scott

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Sightseeing & culture

04 July 2011 Verity would recommend this property

Liked: The staff was awesome, every thursday they host a pub crawl. I was lucky to get there on a thursday night so I met a bunch of people that I could hang out with for the rest of my stay.

Disliked: There aren't any outlets in the bedrooms so charging electronics is kind of an issue.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

24 June 2011 Customer would recommend this property

Liked: staff, location, value for money

Disliked: no plugs in the rooms

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Family Holiday
Sports, adventure or outdoor activities

22 June 2011 Customer would recommend this property

Liked: Very good Atmosphere and location

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
City break
Shopping
Sightseeing & culture
Visiting friends or family

21 June 2011 Customer would recommend this property

Liked: The location was absolutely perfect. The staff was helpful and very nice. Ideal hostel for backpackers travelling alone!

Disliked: Nothing really

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

20 June 2011 Customer would recommend this property

Liked: big, nice hostel

Disliked: -

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

ChunZhin Lee

With friends / other travellers

Backpacking / gap year
City break
Sightseeing & culture

12 June 2011 ChunZhin would recommend this property

Liked: Nice location, friendly staff

Disliked: Lack of bathroom, toilet, socket. Need to charge battery at reception.


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.