Reviews of Westend Hotel

35 Palmerston Place, Edinburgh, Scotland EH12 5AU

90.7%

523 out of 604 HostelBookers customers said that they would recommend 'Westend Hotel'

Atmosphere
92.8%
Location
85.6%
Facilities
86.4%
Cleanliness
89.6%
Staff
96.0%
Value
96.8%
Safety
88.0%

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77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Partying / nightlife

18 September 2010 Customer would recommend this property

Liked: It really does feel like a hotel more than a hostel, and the big dorm room has a lot of beds, but is a huge room.Tall ceilings. Live music on the weekends. Generally attracts a fun but courteous group of mixed individuals and groups.

Disliked: It's so clean and new it kind of removes the character a bit too. It's about a 15/20 minute walk out of town. Which is still ok. The showers often cut out to cold and the wifi was basically non existent (the staff didn't know how to restart the router!)

74.3%
Atmosphere - 40% Staff - 80% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 100% Value - 100%

Lindsay Morrison

Alone

Backpacking / gap year

11 September 2010 Lindsay would recommend this property

Liked: Clean and quiet, free internet and good cooking facilities. Also very cheap.

Disliked: It's a bit of a hike from the train/bus station but if you are organised there is a bus that drops you at the bottom of the street.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

11 September 2010

Liked: It's EXTREMELY nice for a hostel. It's no wonder it's actually a hotel - the inside is absolutely beautiful. Even the bathrooms are very nicely done. The staff is all very friendly and extremely helpful, and the guest lounge and kitchen area is great. I would absolutely recommend this hostel to anyone.

Disliked: Unfortunately, for whatever reason, there was water EVERYWHERE in the bathroom. It was kind of gross. It was still a lovely stay, though.

85.7%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

09 September 2010 Customer would recommend this property

Liked: beautiful building, very clean, good dorm price

Disliked: not very lively

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Mateos Nunes

Alone

Sports, adventure or outdoor activities

08 September 2010 Mateos would recommend this property

Liked: it's very nice property, always clean and tidy

Disliked: they don't give you the password to internet access

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

05 September 2010 Customer would recommend this property

Liked: Absolutely lovely place. Stayed for four nights and didn't want to leave. Very relaxing; restaurants and grocery stores close by. Met some great people. Both the hostel and the surrounding area felt very safe. Great calm and caring vibe here -- I'd stay again if I was in Edinburgh.

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 100% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Sightseeing & culture

05 September 2010 Customer would recommend this property

Liked: It looks like a real hotel and the rooms are really nice. We stayed in the 10 beds dormitory. It has the private bathroom.

Disliked: In the dormitory there are no electrical outlet and this is a really big problem. To charge the phones we had to go to the common room downstairs.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

04 September 2010 Customer would recommend this property

Liked: This was by far the fanciest hostel I've stayed at. Really posh.

Disliked: The internet never worked while I was there. Even the hostel computer wouldn't connect to the net sometimes. Made things very difficult.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
City break
Events / festivals

02 September 2010 Customer would recommend this property

Liked: very clean and charming hotel. Stylish, big and clean kitchen and public space. Friendly staff (except one guy who was was a little stern)

Disliked: 48h cancellation policy. Directions are very bad: I could have saved a 15 minutes walk dragging my suitcase from Waverly station had I known to get off on Haymarket (coming from Glasgow or airport)...

82.9%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Patricia Pablos del Castillo

With a large group / tour

Events / festivals
Sightseeing & culture

02 September 2010 Patricia would recommend this property

Liked: Muy moderno, céntrico pero tranquilo.

Disliked: Para la habitación compartida, ¡sólo hay un water en la misma planta! Tres duchas y un water conforman el baño de las dos habitaciones compartidas. Para echar un simple pis puedes esperar un buen rato !!!! De resto está genial!!

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year

01 September 2010 Customer would recommend this property

Liked: nice and spacious rooms and clean, great price!

Disliked: little bit of a walk to city, but not real problem

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Events / festivals

01 September 2010 Customer would recommend this property

Liked: I liked that there was a fully equipped kitchen to use, including fridge and storage space.

Disliked: There is no lift and it is not easy to haul the luggage to the last floor. Also, no plugs in the rooms. The beds have squeaky metallic frames.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

31 August 2010 Customer would recommend this property

Liked: Cleanliness

Disliked: No late breakfeast service

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

Alone

Backpacking / gap year

29 August 2010 Customer would recommend this property

Liked: It was clean and modern.

Disliked: A few more computers would have been nice and lockers in the dorms rather than downstairs.

74.3%
Atmosphere - 60% Staff - 100% Facilities - 100% Safety - 80%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Events / festivals

29 August 2010 Customer would recommend this property

Liked: Modern facilities, comfy bed, good showers but with temp fluctuations

Disliked: only one toilet for two dorms, squeaky beds, hotel environment

88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 100% Cleanliness - 60% Value - 100%

Catherine Critchley

With a large group / tour

Sightseeing & culture

28 August 2010 Catherine would recommend this property

Liked: The decor was modern and the beds in the dorm room were very comfy. Unfortunately they squeaked VERY loudly but, once asleep, this obviously wasn't an issue. The hotel wasn't far from the centre at all and proved to be worth more than the price they were charging considering the ease with which one could travel to the centre on foot (a godsend during the Fringe).

Disliked: Squeaky bunk beds - this was pretty much all.

71.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 80% Value - 40%

Joanna Williams

With friends / other travellers

Events / festivals

28 August 2010 Joanna would recommend this property

Liked: Comfortable beds, Good bathroom facilities.

Disliked: My Key Card stopped working on the night of 26th Aug which would have been extremely annoying if I wasn't with a friend. It still didn't work on the morning of 27th but the staff sorted it out for me.

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Irina-Elena Ene

With friends / other travellers

City break
Sightseeing & culture

26 August 2010 Irina-Elena would recommend this property

Liked: The location is very convenient, less than 15 minutes from Princes Street and the area is quite nice as well. It's a very clean hostel and I particularly liked the bathrooms. Although there is not much space in the rooms to walk around, they are confortable and nicely decorated. It's a really nice place to stay while in edinburgh, I totally recommend it.

Disliked: Irina-Elena left no negative feedback.

82.9%
Atmosphere - 100% Staff - 60% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Klara Kassenbrock

With friends / other travellers

City break
Sightseeing & culture
Shopping

25 August 2010 Klara would recommend this property

Liked: modern look, cleanliness

Disliked: very squeaky beds, NO SOCKETS in the whole room!, automatic light in the bathroom (was annoying because it stayed on at nighttime and because it suddenly went off when I was under the shower), shower didn't work properly (hardly any water came out)

80.0%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 80%

Stephanie Wales

With friends / other travellers

City break
Events / festivals

24 August 2010 Stephanie would recommend this property

Liked: Nice and clean. Good, modern facilities.

Disliked: Squeaky beds!

65.7%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Backpacking / gap year

24 August 2010 Customer would recommend this property

Liked: safety

Disliked: Where is the living room?

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 80%

Lyndon Baty

Alone

Backpacking / gap year

23 August 2010 Lyndon would recommend this property

Liked: Clean & tidy. Friendly, helpful staff. Free WiFi.

Disliked: Lyndon left no negative feedback.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

22 August 2010 Customer would recommend this property

Liked: Near dowtown.

Disliked: Customer left no negative feedback.

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 80%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

With friends / other travellers

Backpacking / gap year

22 August 2010 Customer would recommend this property

Liked: The location is pretty good. Easy to get to from the airport. About 30min walking up to the castle and 15 to get onto Princess Street. The room was clean.

Disliked: There are no lockers or power outlets in the room which is annoying. There is only one toilet for the two 18 bed dorms. No real common area, but there is quite a good kitchen.

71.4%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 80% Value - 60%

Customer review

Alone

Events / festivals
Sightseeing & culture

21 August 2010 Customer would recommend this property

Liked: The dorms felt clean and very bright and spacious, high ceilings

Disliked: Bit too far away from the center of town, only ONE toilet in the bathroom between two dorms!! (Up to 24 people!)


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94% of 201,155 customers would recommend HostelBookers to a friend.