Reviews of Westend Hotel

35 Palmerston Place, Edinburgh, Scotland EH12 5AU

90.7%

523 out of 604 HostelBookers customers said that they would recommend 'Westend Hotel'

Atmosphere
92.8%
Location
85.6%
Facilities
86.4%
Cleanliness
89.6%
Staff
96.0%
Value
96.8%
Safety
88.0%

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88.6%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Shopping
Sightseeing & culture

02 May 2011 Customer would recommend this property

Liked: The room itself was so cosy and staffs were very friendly. This hotel is a little apart from the main station, but Edinburgh is not that big city, so you can easily walk around the city.

Disliked: Because this is near St. Mary's cathedral, it was a little bit quite around the hotel. Therefore, I recommend that you come back to hotel before it gets too dark or be with guys.

71.4%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 60% Cleanliness - 60% Value - 80%

Tracy Ran

With my spouse / partner

Relaxation/spa

01 May 2011 Tracy would recommend this property

Liked: About 5 minutes walk to the Haymarket railway station; Breakfast is okay, costs 2 pounds.

Disliked: Room is a bit too narrow. And beds are noisy.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Partying / nightlife
Sightseeing & culture

30 April 2011 Customer would recommend this property

Liked: clean, friendly staff, great value for money

Disliked: location could be better, but not that bad

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

28 April 2011 Customer would recommend this property

Liked: it;s cool

Disliked: nothing

88.6%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Partying / nightlife
Sightseeing & culture
Sports, adventure or outdoor activities

28 April 2011 Customer would recommend this property

Liked: Nice facilities, very warm staff

Disliked: Not enough electricity plugs

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jana Pakstaitis

Alone

Business / conference

27 April 2011 Jana would recommend this property

Liked: Great location, good value for money, big rooms, clean, friendly staff.

Disliked: Don´t book a female dorm if you have heavy luggage unless you fancy carrying it up four flights of steep stairs as there is no elevator. If you arrive after 11pm, you´ll have to pay extra 5 pounds late fee. Beds squeak loudly so take earplugs if you are a light sleeper.

74.3%
Atmosphere - 80% Staff - 60% Facilities - 40% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Customer review

With friends / other travellers

Partying / nightlife
Shopping
Sightseeing & culture

27 April 2011

Liked: The beds were pretty comfortable and 2 members of the staff were very helpful the other 3 members not so much..

Disliked: I booked a 4 person private room and got stuck in an 18 person room. The beds are extremely squeeky so it is hard to sleep when people are moving around all night. Also they say the fridge is cleaned out every monday but it looks as if it has not been touched in about a year, it smell disgusting. No outlets in rooms or lobby this made things extremely difficult and people would fight over outlets. The bathrooms also need some work, people would pee on the floor and the smell would be left there. Also there is only 1 bathroom per floor with 3 showers.

57.1%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 20% Value - 60%

RISA ARAI

With friends / other travellers

Shopping
Sightseeing & culture

26 April 2011

Liked: Stuff are kind to me. But the reception did not open 24hours. The time of the breakfast is not good for people who want to go outside early.

Disliked: The bathroom are dirty, and dryer is broken. No shampoo, no rinse...

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday

26 April 2011 Customer would recommend this property

Liked: Room and location

Disliked: Can't think of anything.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 80% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

25 April 2011 Customer would recommend this property

Liked: like a hotel, but with all the comforts of a hostel (kitchen ...) friendly pub inside the hostel wc and shower inside the dorm

Disliked: none

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

City break

25 April 2011 Customer would recommend this property

Liked: Cheap breakfeast. Nice staff.

Disliked: No space for your clothes or towel in the bathing room.

80.0%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 80%
Location - 40% Cleanliness - 80% Value - 100%

hayley o'connell

With friends / other travellers

Backpacking / gap year

24 April 2011 hayley would recommend this property

Liked: Very clean and modern interior. Beds were comfortable in the dorm rooms. Bar staff were very friendly too.

Disliked: It was a little too far out of the main part of the new town, about 15 minutes walk, which is alot when you have a heavy backpack!!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Jongbin Kim

With friends / other travellers

Backpacking / gap year

23 April 2011 Jongbin would recommend this property

Liked: The best hostel ever. literally it's like hotel. 20% discount for pub. friendly staff.

Disliked: just little bit far from downtown.

65.7%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 60%
Location - 40% Cleanliness - 80% Value - 100%

Customer review

Alone

Sightseeing & culture

23 April 2011 Customer would recommend this property

Liked: nothing

Disliked: nothing

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Relaxation/spa
Sightseeing & culture
Visiting friends or family

22 April 2011 Customer would recommend this property

Liked: Bar

Disliked: Location

82.9%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Backpacking / gap year

19 April 2011 Customer would recommend this property

Liked: Free internet, nice people

Disliked: You can not drink alcohol in the kitchen. Only in the bar (it's not the same price)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

KIT YEE HO

Alone

Sightseeing & culture

19 April 2011 KIT YEE would recommend this property

Liked: Extremely friendly and helpful staff. All of them are incredibly nice!!! Quiet and comfortable environment with a beautiful church nearby. Good facilities and lots of information. Free wi-fi, big kitchen, lovely terrace all add value to the hotel. Just a friendly suggestion. I arrived at the hotel from far north and my train actually passed by the Haymmarket Station. The hotel is a bit far from the Weaverly Station but is just a few minutes of walk to the Haymarket Station. It will be perfect if it can be mentioned in the 'Direction' section so that travellers from the north without knowing anything about the city can enjoy this convenivence in advance.

Disliked: Nothing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Marlize Strydom

With friends / other travellers

City break

15 April 2011 Marlize would recommend this property

Liked: The staff are amazing- they were all very helpful!! The beds were so comfy and showers are good!!!!! The bar does good food and fair price for drinks!!

Disliked: Nothing

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

City break
Shopping
Sightseeing & culture

15 April 2011 Customer would recommend this property

Liked: ....

Disliked: The beds were noisy and uncomfortable. That's the only bad thing.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Ryan Pettitt

With friends / other travellers

Partying / nightlife
Sightseeing & culture

11 April 2011 Ryan would recommend this property

Liked: Amazing value for money - proper hotel experience for hostel prices! Good bar (and tvs). Big rooms and bathrooms.

Disliked: Communial showers were better than our en suite... Getting a full breakfast for eight people was a bit of a chore.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 80% Value - 80%

Yew Hock Phuah

Alone

Backpacking / gap year

11 April 2011 Yew Hock would recommend this property

Liked: nice ambience

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture

05 April 2011 Customer would recommend this property

Liked: It was the best hostel I have ever stayed; very convenient to the places to visit and very clean with good facilities. Staffs were also friendly. I will stay there when I come back again to Edinburgh.

Disliked: Nothing.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

03 April 2011 Customer would recommend this property

Liked: It's a hotel and also offers a dorm option. You get all the service of a hotel, including a served breakfast, great!

Disliked: Squeaking beds in the female dormitory.

65.7%
Atmosphere - 60% Staff - 80% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

Customer review

Alone

Events / festivals

03 April 2011 Customer would recommend this property

Liked: Bar

Disliked: Bed

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

City break
Sightseeing & culture

31 March 2011 Customer would recommend this property

Liked: the hostel was really great. the staff were just amazing and really helpfull and friendly. the room was quite big and didn't feel overcrowded with 8 beds in it. it was very clean. the bar is really nice and the breakfast was lovely. i've stayed in loads of different hostels and this one was by far the best!!!

Disliked: it's a bit far away from the centre but if you like walking it's perfect :)


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.