Reviews of Westend Hotel
35 Palmerston Place, Edinburgh, Scotland EH12 5AU
523 out of 604 HostelBookers customers said that they would recommend 'Westend Hotel'
- Atmosphere
- Location
- Facilities
- Cleanliness
- Staff
- Value
- Safety
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| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Sightseeing & culture
01 October 2011 Customer would recommend this property
Liked: The staff was really helpful and my late arrival wasn't a problem. Good prices at the bar for guests and basic breakfast for 2punds. Generally, it's definitely good value for money.
Disliked: It's a little bit too far from the train station, if you have lots of luggage. Lack of the plugs in the room was an issue.
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 80% | Cleanliness - | 40% | Value - | 40% |
Customer review
With my spouse / partner
Backpacking / gap year
Events / festivals
Partying / nightlife
Romantic getaway
Sightseeing & culture
01 October 2011
Liked: It was very good that the airport bus stop was close by and the city centre in walking distance. The staff was very nice for the majority of time and it seamed to be safe and organised there. We liked that we could have some cheap breakfast in the hotel.
Disliked: We had stayed in a different youth hostel in Edingburgh for the two nights previous to our stay at in a dorm at the westend hotel. There, we received a lot more value for less money and it was a better location, too. The breakfast there, was a full English and towels were provided. Although it was nice to be in these nice high and old rooms in the Westend Hotel, the room with the showers had a lot of mould at the ceiling and at the wall. Mould is dangerous for your health. We disliked, that we would have needed to let a member of staff know if we intended to use our bed lights - we realised that in the middle of the night, when we would have really needed the lights to work.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
Alone
Sightseeing & culture
29 September 2011 Customer would recommend this property
Liked: the rooms are really clean
Disliked: so far so good
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 100% |
Customer review
With friends / other travellers
Backpacking / gap year
27 September 2011 Customer would recommend this property
Liked: New, clean and live music was fab!
Disliked: Nothing.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 40% | Cleanliness - | 80% | Value - | 100% |
Customer review
Alone
Backpacking / gap year
26 September 2011 Customer would recommend this property
Liked: The property has a very nice decor. I like the bar downstairs
Disliked: The showers are a little on the cool side
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 80% | Value - | 100% |
Matthew Smith
Alone
Partying / nightlife
25 September 2011 Matthew would recommend this property
Liked: nice new comfy beds. Easy going staff. off the main drag.
Disliked: bathroom could have been a little cleaner.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 100% | Value - | 80% |
Jennifer Ferguson
Alone
Backpacking / gap year
Sightseeing & culture
22 September 2011 Jennifer would recommend this property
Liked: the staff was very friendly and helpful! the bar was a nice place to hangout and get cheap drinks :)
Disliked: there was only one computer for guests use. while i was there it got a virus and was not available for use.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 60% | Value - | 100% |
Customer review
With my spouse / partner
Work / volunteering
11 September 2011 Customer would recommend this property
Liked: The atmosphere, good kitchen facilities
Disliked: not enough chairs in the common area, a stag party were staying for 2 nights during our stay which kept us up a fair period the night, don't think they should allow them.
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 80% | Cleanliness - | 80% | Value - | 100% |
Customer review
With friends / other travellers
City break
Sightseeing & culture
09 September 2011 Customer would recommend this property
Liked: location, looks and friendliness, and bathroom (we had ensuite)
Disliked: the squeeky bunkbeds, yo need earplugs, then its ok
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 80% | Value - | 100% |
Sohail Ahmed
Alone
Backpacking / gap year
Work / volunteering
08 September 2011 Sohail would recommend this property
Liked: It is value for money. Has a kitchen where u can cook for urself, TV lounge, free Wi-Fi.
Disliked: There are no sockets in the rooms.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
AZAM JAMIL
Alone
City break
06 September 2011 AZAM would recommend this property
Liked: Good location, excellent customer service, free internet, kitchen facilities.
Disliked: Nothing, everything was good.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 60% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 60% | Value - | 60% |
Customer review
With friends / other travellers
City break
Events / festivals
Sightseeing & culture
01 September 2011 Customer would recommend this property
Liked: the bar
Disliked: the squeaky beds
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 100% | Safety - | 80% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Sanita Lismane
With friends / other travellers
Backpacking / gap year
Events / festivals
Family Holiday
Sightseeing & culture
31 August 2011 Sanita would recommend this property
Liked: Restourant,staff
Disliked: everything ok :)
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 80% | Value - | 80% |
Customer review
Alone
Backpacking / gap year
Events / festivals
Sightseeing & culture
30 August 2011 Customer would recommend this property
Liked: Very friendly and helpful staff.
Disliked: Not much to complain about. Location might be far for some, about 10/15 min walk to city center, but wasn't for me.
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 80% | Value - | 80% |
Customer review
With friends / other travellers
Events / festivals
Sightseeing & culture
29 August 2011 Customer would recommend this property
Liked: clean and tidy, and close to the city centre.
Disliked: there were no lockers in the room only in the lounge, which was closed after 11pm.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 80% | Safety - | 80% |
| Location - | 60% | Cleanliness - | 100% | Value - | 40% |
Customer review
Alone
Backpacking / gap year
Events / festivals
Sightseeing & culture
29 August 2011 Customer would recommend this property
Liked: The property was very clean and the staff were friendly and knowledgeable.
Disliked: The hotel is about a two mile walk from the city center which is quite far, and the room was quite expensive for how basic it was.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 80% | Safety - | 60% |
| Location - | 60% | Cleanliness - | 60% | Value - | 40% |
Customer review
With my spouse / partner
Events / festivals
Romantic getaway
28 August 2011 Customer would recommend this property
Liked: I enjoyed the friendliness of the staff and the bar service
Disliked: did not like the bathrooms because they had only one toilet and the very noisy beds
| Atmosphere - | 100% | Staff - | 100% | Facilities - | 80% | Safety - | 100% |
| Location - | 100% | Cleanliness - | 100% | Value - | 100% |
Customer review
As a family with children
Events / festivals
Sightseeing & culture
27 August 2011 Customer would recommend this property
Liked: What I appreciated above all was the friendliness and helpfulness of the staff. They certainly helped make my stay in Edinburgh a most pleasant one.
Disliked: One toilet for 2 dormitory (22 people)
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 100% | Safety - | 100% |
| Location - | 60% | Cleanliness - | 80% | Value - | 80% |
Customer review
Alone
Backpacking / gap year
Events / festivals
Sightseeing & culture
27 August 2011 Customer would recommend this property
Liked: Friendly and flexible staff, nice kitchen, decent bar.
Disliked: Dorms have too many people: more likely one snores loudly. Beds squeek, a lot... more than they should. Some reading lights broken. You have to use your key card to get into the bathroom, and that's kind of annoying. A little far of a walk into town, but that's not too big a deal
| Atmosphere - | 80% | Staff - | 100% | Facilities - | 60% | Safety - | 60% |
| Location - | 100% | Cleanliness - | 60% | Value - | 60% |
Customer review
As a family with children
Family Holiday
26 August 2011 Customer would recommend this property
Liked: It is near the centre, 15 minutes walk. It has a bar and restaurant (but I didn't use it). The domitory for 10 people was clean and airy. The staff was friendly and helpful. The WC and shower were clean, although onely one for 10 people.
Disliked: Despite of many rather unfriendly warning signs, the member's kitchen was not clean. No tea towels, just some realy dirty normal towels. Only one smelly fridge, no free food zone, etc. Just good enough for making breakfast, I would not make diner there. A pitty, with some regular cleaning effort this kitchen could be a nice place. Parking place only at 15 minutes walk (approx 12 pound per day).
| Atmosphere - | 20% | Staff - | 80% | Facilities - | 60% | Safety - | 80% |
| Location - | 20% | Cleanliness - | 100% | Value - | 40% |
Hamish Begg
Alone
Backpacking / gap year
24 August 2011
Liked: * Beautiful old area of edinburgh * Building itself is beautiful. * The 20 bed dorm is very spacious and comfortable.
Disliked: * This place is really a very nice pub, with a hotel attached on top. * Real lack of character, not a backpackers place at all. No atmos, not really able to socialise with other people. * Wifi was interrmittent. * Bar and common room closed at 11pm.
| Atmosphere - | 60% | Staff - | 100% | Facilities - | 20% | Safety - | 80% |
| Location - | 20% | Cleanliness - | 40% | Value - | 20% |
Customer review
With friends / other travellers
Sightseeing & culture
23 August 2011
Liked: Wi-Fi
Disliked: Almost everything I don't like, cus too far from city center, only one bathroom can use that included only one toilet and too expensive for 12 beds dorm
| Atmosphere - | 20% | Staff - | 40% | Facilities - | 20% | Safety - | 40% |
| Location - | 20% | Cleanliness - | 20% | Value - | 40% |
Milene Cristina dos Santos
With friends / other travellers
Backpacking / gap year
Sightseeing & culture
22 August 2011
Liked: nothing
Disliked: They said in the website that those who stayed at least 2 nights might have the trip to Giants Causeaway for free - THEY ARE LIERS! That is not true!!! We had to pay 25 pouds to go!!!!
| Atmosphere - | 60% | Staff - | 80% | Facilities - | 40% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 40% | Value - | 40% |
Customer review
Alone
Backpacking / gap year
Sightseeing & culture
21 August 2011
Liked: good connection to the city and the airport.
Disliked: one toilet for one floor is not enough! beds are too noisy and not very comfortable.
| Atmosphere - | 80% | Staff - | 80% | Facilities - | 60% | Safety - | 60% |
| Location - | 80% | Cleanliness - | 80% | Value - | 60% |
Customer review
Alone
City break
Events / festivals
Sightseeing & culture
Visiting friends or family
20 August 2011 Customer would recommend this property
Liked: The bar area
Disliked: No Electrical sockets in the dorm room
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Customer feedback
94% of 201,155 customers would recommend HostelBookers to a friend.
