Reviews of Novy Arbat

Novy Arbat, 20, Bolshaya Molchanovka, 23/2, Moscow, Russia 119019

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Customer Reviews & Ratings

85.7%

21 out of 21 HostelBookers customers said that they would recommend 'Novy Arbat'

Atmosphere
84.8%
Location
92.4%
Facilities
79.1%
Fun
82.9%
Staff
87.6%
Cleanliness
86.7%
Safety
82.9%
Value
89.5%

Customer Reviews: What did customers think about Novy Arbat?

What was the best part of your stay?
Date Novy Arbat Customer Reviews Overall Rating
11 November 2009
Customer review

The location was just perfect for me. But the hostel is in development and I hope they'll become a great place when they finish.

67%
23 October 2009
Julie Behan

staff were super friendly and helpful. Good location, good breakfast and really nice comfy beds

95%
21 October 2009
Marina Brands

First of all, I would recommend this Hostel. But there are some Things which bothered me a bit. I know that they just started in June this year BUT it is still looking like "construction area" on 2nd floor. There were no keys for my room, no lockers, no closets and nothing to put in your trash. I am still not sure if the restrooms or the shower was cleaned once, well my room was not. But the staff is nice and the location is just brilliant, you can even walk to the Kreml. I would come again, but I hope things will change.

65%
16 October 2009
Maria Gawel

The Staff was very friendly and helpfull. It was easy to find new friends, there was a kind of family atmosphere. Good located. I will definitlly stay there next time I'm in Moscow.

92%
13 October 2009
Customer review

the coolest owner we've ever met! you'll have a lot of fun there. close to metro station, red square etc. highly recommendable!

100%
08 October 2009
Floris Riewald

Friendly and helpfull staff and location.

70%
06 October 2009
Customer review

Tidy place. Good, English speaking staff. Short walk from the Kremlin and city centre of Moscow. Unfortunately, there are only 4 toilets and 2 showers, while the hostel can house up to 80 guests. This could definitely be improved.

80%
01 October 2009
Customer review

The breakfast was not that good as described in the website. And the staff doesn't smile at all.

75%
29 September 2009
Emilio Carrega

To be honest a think it´s a great place. First the staff (specially the owner) are very nice and helpfull. All the time asking if you need something, offering you tea or coffe and willing to answer any question. The location can´t be better. Only a 10 blocks or less from the red square and 4 of a huge central metro station. You have great breakfast included and bread, coffe and tea all day long. There is a vigilance guard that opens you the door downstairs and everything looks pretty safe. It´s really value for money and not expensive at all if you think all the things the give you. The first time is a bit difficult to find the door but only if you arrive like me at night. During day time is really easy and ones you know where is the place it has easy access. It´s not the best place for partying in the world but that changes every day so, perhaps I wasn´t lucky that´s all!!! Another good thing, clean sheets and towel for free (not everywhere you can find this) Thank you for everything. Emilio

92%
28 September 2009
Customer review

good location and friendly staff

80%
23 September 2009
Customer review

Really nice staff and a really nice place, highly recommended!

95%
13 August 2009
Customer review

It has a lot of potential. When we stayed they we're still sort of putting things together and it seemed a bit empty. They definitly need more bathrooms though, there was almost always a line at the one bathroom for our dorm. Also breakfast is not at any particular time, it more 9-till it runs out, which doesn't give you long. So we only had breakfast one of the four days we were there. Beds we're comfortable, nice atmosphere. Good for people traveling alone.

67%
07 August 2009
Customer review

I didn't stay long, but I'd definitely go back if I'm in Moscow again. Hostel was really comfortable, friendly and accommodating:))

95%
06 August 2009
Customer review

new with many facilities

85%
05 August 2009
David Bonnici

Russian Hostels: The problem is what to compare them to? This is new so clean but not so new to explain the lack of services on offer. Don't count on b/fast. Poorly managed as in the left and right hands don't know what they are doing. Great location and excellent description to find the place but poor disjointed lay out and staff look a little shell shocked when asked for assistance.

65%
29 July 2009
Customer review

Probably one of the best places to stay in Moscow, both in terms of value for money and cosy atmosphere.

100%
20 July 2009
Customer review

This hostel was wonderful. The staff was extremely helpful and friendly, our room was spacious, comfortable, and clean, and the location was wonderful: close to the center of town and an easy walk from the metro. Plus, we got free breakfast and internet access. I would highly recommend this hostel to anyone staying in Moscow!

100%
12 July 2009
Emilie Brunelle

We found easily the spot following the instruction from the site and we were welcomed with a great smile !! Wow! It is a brand new place with all facilities (The place is very clean). We enjoy breakfast with friends from there and everywhere, the access to internet, the laundry facilities, the big room and the kitchen full equiped! It's near the Red square (about 20 min walk), it is next to a metro station!! Good location. The hosters are very kind... we enjoy every talk with them! It is a big place if you want to party... you'll found people willinng for it!!! And you will rock the town! ANd it is also possible, as we experiment, to found place and time to relax.... ( ; Since we are on our way to Vladivostock... we met here a lot of people with advice for us! Which is good, because buying ticket for the transiberian is not necessarily an easy part of the day! We are definitely recommending this hostel... there is a very good ambiance! ( ;

100%
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