Reviews of Napoleon Hostel

Maly Zlatoustinskiy Street, Dom 2, 4th Floor, Moscow, Russia 101000

See all Moscow hostels
80.8%

133 out of 149 HostelBookers customers said that they would recommend 'Napoleon Hostel'

Atmosphere
78.4%
Location
92.8%
Facilities
75.2%
Cleanliness
73.6%
Staff
79.2%
Value
78.4%
Safety
88.0%

Refine your results Showing 94 of 97 reviews 1 | 2 | 3 | 4   Next
Reset filter
94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Patrick Maurer

With friends / other travellers

Sightseeing & culture
Visiting friends or family

05 December 2011 Patrick would recommend this property

Liked: - good location - staff was really friendly - clean hostel

Disliked: Patrick left no negative feedback.

88.6%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 80%

Gontran SIMONNET

Alone

Backpacking / gap year

26 October 2011 Gontran would recommend this property

Liked: good staff and atmosphere

Disliked: nothing

77.1%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

Alone

City break

01 September 2011 Customer would recommend this property

Liked: location, popular then many travelletrs

Disliked: 4th floor no elevator... the stuff was helpful but not so friendly

62.9%
Atmosphere - 60% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 40% Value - 40%

Customer review

Alone

City break
Partying / nightlife
Sightseeing & culture

28 June 2011

Liked: Very good location. Very close to metro and walking distance from red square. Quiet.

Disliked: Overcrowded. No space between beds (so bedrooms were a mess and felt cramped). Lockers were small (e.g. for valuables, not backpacks). Only one working toilet during half my stay (and only two showers). 4th floor in building w/o elevator. This place would be pretty good if facilities were sufficient for how many people stayed.

54.3%
Atmosphere - 40% Staff - 20% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 20%

Customer review

Alone

Backpacking / gap year

15 June 2011

Liked: Great location right near the red square.

Disliked: The hostel staff were not at all interested. It seemed like it took all their strength in the world to check me in and there was definitely no tour given. When I asked for a map they acted like it was the most difficult task in the world and eventually I was told by another guest to get one out of the back of a magazine. Appalling. The hostel seems to attract a lot of people staying for a long period of time and a lot of older gentleman. It is not a great place to meet people and I would definitely not recommend it for someone travelling on their own.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Markus Doerr

Alone

City break
Partying / nightlife
Sightseeing & culture

12 December 2010 Markus would recommend this property

Liked: Friendly staff, cheap

Disliked: -

88.6%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Laurens Aarnoudse

Alone

Backpacking / gap year

01 September 2010 Laurens would recommend this property

Liked: No keys to the rooms, worked well. Good staff island in the middle f the hostel. Nice common area with cheap snacks and drinks. Wifi was excellent even in the room.

Disliked: They do not serve breakfat but on the website it said they did. Some of the staff seemed bored and not willing to help. Sone of the staff is not that knowledgeable aboutt stuff like traintickets

65.7%
Atmosphere - 80% Staff - 80% Facilities - 60% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

Alone

Sightseeing & culture

30 August 2010 Customer would recommend this property

Liked: Fun atmosphere. Pretty girls work the front desk.

Disliked: After paying the deposit required online, my confirmation said that I would have to pay 580 rubles upon arrival (about 20 dollars). However, when I showed up, they charged me 900 rubles (about 30 dollars). Did the hostel overcharge me, and pocket the difference? I know that Moscow (solely) charges an "administrative fee", but I stayed at the same hostel a couple of weeks ago, and shouldn't the fee be payed just once if it's a city admin fee? And regarding the "city fee", this should be mentioned in the listing, so guests know what to expect to pay. I still don't know whether I was scammed or not. I know Moscow is an expensive city, but I did the math... each bed costs $40/night, and they have 8 beds in each room. They're making $320/room per night, which is what you'd pay for a much bigger room at the Waldorf-Astoria, Four Seasons, Ritz-Carlton, etc. And clearly, there's a BIG difference between staying at the Napolean Hostel and those high-end luxury hotels. Someone in Moscow is making a KILLING off this hostel, on the backs of impecunious students.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Samuel Workman

With friends / other travellers

Sightseeing & culture
Partying / nightlife

16 July 2010 Samuel would recommend this property

Liked: Great!

Disliked: Had a large group staying there which detracted a bit from the 'hostel atmosphere'.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Jonathan Downey

Alone

Backpacking / gap year

28 June 2010 Jonathan would recommend this property

Liked: Hostel is great, very lively, cozy, close to the center, metro, everything you might need... The staff is friendly, helpful. I will stay there when I go to Moscow again.

Disliked: Jonathan left no negative feedback.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

21 June 2010 Customer would recommend this property

Liked: very central. close to everything

Disliked: Customer left no negative feedback.

68.6%
Atmosphere - 80% Staff - 80% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

Customer review

14 June 2010 Customer would recommend this property

Liked: Great location!! Walking distance to red-square!!

Disliked: Customer left no negative feedback.

77.1%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Customer review

14 June 2010 Customer would recommend this property

Liked: staffs are kind ( except one lady with glasses) and give exact information of travel

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

07 June 2010

Liked: There is a lot of mouldiness in one Bathroom and around the washbasins. Not very healthy. Napoleons was Hostel of the Year (in 2007) seven,...but far away from becoming it another time. Staff were overall very nice and very helpful, about that is nothing to be faulted.

Disliked: Customer left no negative feedback.

65.7%
Atmosphere - 40% Staff - 60% Facilities - 40% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

Kevin Brand

25 May 2010 Kevin would recommend this property

Liked: Great Location! Clean rooms. Almost clean showers, but the kitchen was awful!!! No flitered water. No Oven, only Hob, Microwave was broken!! We stayed at Soul Kitchen in St Petersburg first, and this had a much better kitchen.

Disliked: Kevin left no negative feedback.

88.6%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 60%

Customer review

11 November 2009 Customer would recommend this property

Liked: the place is definitely good value for the money but i think the location is the best thing this hostel has to offer. Kremlin and the red square (and all the other sights) are all within walking distance from the hostel.the common area is pretty small and is populated by the Russian (girls) working at the hostel. there is not really a travelers atmosphere. i have to add that the staff of the hostel is very friendly and helpful as well.all in all, the place is worth recommendation...

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 60% Value - 80%

Darren Bell

12 October 2009 Darren would recommend this property

Liked: The location of Napoleon is great, it's about a 10 minute walk from Red Square or 3 minutes to the nearest Metro (Kitai Gorod), there's a supermarket nearby (and even a McDonaldski if you're so inclined). The thing that stands out most about my stay at Napoleon is this - walking up the stairwell and into the lounge/reception my first impression was "this place needs a good clean" but by the end of the stay I was genuinely a little sad to leave. The staff really make Napoleon special - they are all very friendly and helpful, they're individuals but they all have something to share with you. whether it's help translating a flyer, buying a phonecard, working out how the heck to buy a stamp for your postcards to Mum, they will do their bit for you. If, no, make that when I return to Moscow in the future, I'll be staying here.

Disliked: Darren left no negative feedback.

68.6%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 20% Cleanliness - 80% Value - 100%

Customer review

30 August 2009 Customer would recommend this property

Liked: Comfortable beds

Disliked: Customer left no negative feedback.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

lindsey coeur-belle

01 July 2009 lindsey would recommend this property

Liked: common room, showers and room keys

Disliked: lindsey left no negative feedback.

88.6%
Atmosphere - 100% Staff - 80% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 60% Value - 80%

Alya Bachbaouab

18 April 2009 Alya would recommend this property

Liked: It was a fun place to meet several people

Disliked: Alya left no negative feedback.

80.0%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Customer review

24 December 2008 Customer would recommend this property

Liked: Atmosphere and location

Disliked: Customer left no negative feedback.

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

John Burke

29 November 2008 John would recommend this property

Liked: This hostel is in a very convenient location, just a 2 min walk from the metro station (Kitay Gorod) and 8-10 min walk from Red Square.Richard (One of the Managers) was extremely helpful and friendly, which, in a city like Moscow, is of great benefit. Thanks Richard!I would 100% recommend this hostel.John, Luke and SamWolverhampton / Oxford, UK

Disliked: John left no negative feedback.

74.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 20%
Location - 100% Cleanliness - 40% Value - 100%

Customer review

03 November 2008 Customer would recommend this property

Liked: I liked that people were so friendly. It was easy to talk with everybody, and we could party when we wanted.

Disliked: Customer left no negative feedback.

80.0%
Atmosphere - 80% Staff - 60% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 60%

Customer review

03 October 2008 Customer would recommend this property

Liked: location, free internet

Disliked: Customer left no negative feedback.

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 100% Value - 60%

Philip Alexander

30 September 2008 Philip would recommend this property

Liked: Good location, friendly and helpful staff. Negative aspects: rooms can be stuffy and the compulsory visa registration is expensive.

Disliked: Philip left no negative feedback.


Make Booking

Enter your dates to check availability and prices

Valid
Invalid
Invalid Date Format
Invalid
Invalid Date - Cannot be in the past
Invalid
We can only accept dates that occur between 13/02/2012 and 12/02/2013. Please enter new dates.
Please select a check-in date
processing
No booking fees

No booking fees

The only major hostel booking site that doesn't charge a booking fee.

Group Booking Icon

Group booking?

Group of 10 or more traveling to Moscow?

Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

See all Moscow hostels