Reviews of Hostel Home from Home

Entrance 2, Ap.9, Arbat St. 49 , Moscow, Russia 119002

See all Moscow hostels
77.5%

267 out of 368 HostelBookers customers said that they would recommend 'Hostel Home from Home'

Atmosphere
76.0%
Location
92.8%
Facilities
68.8%
Cleanliness
72.0%
Staff
80.8%
Value
76.8%
Safety
75.2%

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71.4%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Diana Carolina Sanchez Noy

With my spouse / partner

Sightseeing & culture

05 December 2011

Liked: Clean.

Disliked: They are remodelling the hostel... and i hope it help to improve its image, which now is very poor. Everything looks very old, althoug is clean. They should fix the shower damaged. In addtion, there is not space in the shower to leave your things.

97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Andersen Andersen

Alone

City break
Shopping
Sightseeing & culture
Visiting friends or family

23 November 2011 Andersen would recommend this property

Liked: very friendly staff, best location ever!

Disliked: -

37.1%
Atmosphere - 20% Staff - 60% Facilities - 20% Safety - 40%
Location - 80% Cleanliness - 20% Value - 20%

Arie van Klei

With friends / other travellers

City break
Sightseeing & culture

08 October 2011

Liked: To leave it as soon as possible

Disliked: Everything, toilets, washing facilities

74.3%
Atmosphere - 100% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 60% Value - 60%

mitra javadzadeh

As a family with children

Sightseeing & culture

26 September 2011 mitra would recommend this property

Liked: helpful staff, location

Disliked: showers: not enough water pressure, and once the hot water ran off when I was taking a shower

85.7%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 60% Value - 80%

Catherine boyce

With my spouse / partner

Backpacking / gap year

25 August 2011 Catherine would recommend this property

Liked: This hostel really does feel like your home from Home. It has character. It's a great location and the staff are very, very helpful. It has a nice atmosphere and it is easy to meet other people. I would definitely recommen this place and stay here again myself.

Disliked: The showers are pretty small.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday
Shopping
Sightseeing & culture
Sports, adventure or outdoor activities

02 August 2011 Customer would recommend this property

Liked: like this place, like this wonderful atmosphere. Go there and U will be happy

Disliked: noth

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Scott-Ryan Abt

With friends / other travellers

Partying / nightlife
Sightseeing & culture

20 July 2011 Scott-Ryan would recommend this property

Liked: Great location. Very helpful staff. Small but tidy and bright rooms.

Disliked: Nothing, really.

57.1%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

With my spouse / partner

Family Holiday

18 July 2011

Liked: Location

Disliked: Service

77.1%
Atmosphere - 80% Staff - 100% Facilities - 40% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

Customer review

Alone

Work / volunteering

14 July 2011 Customer would recommend this property

Liked: great location. four person room is good. six person room seems too crowded. the hostel rooms are worth it. i believe cheaper private rooms are out there. really nice staff. i speak russian so i'm unaware of their other language skills.

Disliked: bathroom set up. had to use the single shower in the hallway. nowhere really to put things when showering. always bring your own cleaning products when staying in a hostel.

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 60% Value - 60%

pelin aydin

With friends / other travellers

Sightseeing & culture

23 June 2011 pelin would recommend this property

Liked: Le personnel et les gens restant chez l`hostel.

Disliked: Les travaux de renovation dans l`immeuble. Le changement d`hostel sans preavis.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Nic McCay

With friends / other travellers

Events / festivals
Partying / nightlife
Visiting friends or family

16 June 2011 Nic would recommend this property

Liked: perfect location and moderate prices. you get a nice bed for the money you pay, free hot beverages and use of the kitchen. wi-fi connection is very good!

Disliked: was a bit complicated finding the door as it's in the back of the building.

28.6%
Atmosphere - 20% Staff - 20% Facilities - 20% Safety - 20%
Location - 80% Cleanliness - 20% Value - 20%

Customer review

With my spouse / partner

Backpacking / gap year

26 April 2011

Liked: Nothıng. Everythıng they told us was a lıe. All aspects were mısrepresented. Be warned!

Disliked: BE WARNED!!! We consıder ourselves to be a well balanced couple and have never made a complaınt about any hostel after travellıng the world for 10months stayıng ın many hostels ın 3rd world countrıes. What annoyed us about thıs hostel ıs that they are lıars! When we arrıved at the hostel even though we had booked on hostelbookers MONTHS ın advance they told us that they had no room for us at the hostel and sent us off wıth a random staff worker down the street to fınd a random man who had no ıdea what was goıng on to put us ın thıs apartment. We dıd not know where we were. But even worse when we arrıved at the apartment the same thıng had happend to another couple and the gırl there started screamıng and swearıng at us sayıng that she wanted the place to theırselves. All we had booked was a double room ın the hostel NOT thıs random apartment. They lıed to us when we saıd have you overbooked the hostel and they saıd no we would never do that to you and promısed us that we have a room there the next nıght. Turns out we dıdnt agaın and they spent 2 hours tryıng to fınd us an apartment agaın. Everyone we spoke to at the hostel was havıng a bad experıence. Whıle we were waıtıng for two hours I went to the WC at the hostel and you cant even sıt down the door closes on you. We have stayed ın hostels for over 10months now and thıs was the worst experıence we have ever had!

65.7%
Atmosphere - 40% Staff - 100% Facilities - 40% Safety - 60%
Location - 60% Cleanliness - 60% Value - 100%

Customer review

Alone

Visiting friends or family

04 April 2011 Customer would recommend this property

Liked: it was cheap.. and you meet some really nice people... great thing to do if you are travelling around

Disliked: looks like its about to fall down, entrance is in a back alley, and your initial reacting is "omg"

74.3%
Atmosphere - 80% Staff - 60% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 60% Value - 80%

Tobias Welte

Alone

Backpacking / gap year
Sightseeing & culture

31 March 2011 Tobias would recommend this property

Liked: The place was quite comfortable, I immediately felt home.

Disliked: The stuff seemed to be a bit confused with bookings. The hostel was almost overbooked. I once also returned home in the evening and found my bed been occupied by another guest.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 80%
Location - 100% Cleanliness - 100% Value - 100%

MARTIN DECHEV

Alone

Sightseeing & culture
Work / volunteering

21 March 2011 MARTIN would recommend this property

Liked: -it is very very close to one of the most popular shopping streets in Moscow, namely the Arbat Street; -the personnel was pleasant and kind; -it was clean;

Disliked: -it was a kind of small hostel, that is to say with relatively narrow corridors and little rooms, but actually this is normal for hostels; -some of the showers were really small, but there was also one big shower which I could use at any time;

77.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 60%
Location - 60% Cleanliness - 40% Value - 100%

Customer review

Alone

Visiting friends or family

23 February 2011 Customer would recommend this property

Liked: atmosphere open 24 hours

Disliked: cleanliness of thу room

82.9%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 60%
Location - 100% Cleanliness - 80% Value - 80%

ANDREW HOLT

With my spouse / partner

Visiting friends or family

16 February 2011 ANDREW would recommend this property

Liked: +When we arrived they said they had not had a booking notified for us but they moved one staff member out of a room and gave it to us. The staff were very friendly and accomodating. Location is good, room we had was basic.

Disliked: No dislikes

51.4%
Atmosphere - 60% Staff - 20% Facilities - 40% Safety - 60%
Location - 80% Cleanliness - 60% Value - 40%

Customer review

With friends / other travellers

Sightseeing & culture

01 February 2011

Liked: The location is good, near shopping area & many restaurants also.

Disliked: The room is too small & very hot while I stay there~

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Shopping
Sightseeing & culture

24 January 2011 Customer would recommend this property

Liked: I liked this hotel. Purely. A good site. The olichnaja price, the good personnel.

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

elena kotova

Alone

City break

21 January 2011 elena would recommend this property

Liked: It´s a perfect place to stay if you want to meet other people and have nice people to take care of you!

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

nicole uno

With friends / other travellers

City break

14 January 2011 nicole would recommend this property

Liked: so much fun great atmosphere great owner really just all around great place. plan on going back

Disliked: nothing

94.3%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 80% Value - 100%

Aparagua Ononiwu

With friends / other travellers

Events / festivals
Sightseeing & culture

14 January 2011 Aparagua would recommend this property

Liked: LIKED: 1)price, 2)location, 3)interesting decoration inside, 4)friendly people, 5)comfy beds. Very good!

Disliked: DISLIKED:

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

elia kitos

With friends / other travellers

Visiting friends or family

13 January 2011 elia would recommend this property

Liked: The living conditions and location!

Disliked: no

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Marco Orsi

With friends / other travellers

Backpacking / gap year
Events / festivals
Partying / nightlife
Sightseeing & culture

12 January 2011 Marco would recommend this property

Liked: I met new friends among other travellers and staff. I liked very nice atmosphere of friendliness and fun! I walked around a lot and saw a lot of Moscow. I think this is ideal hostel if you want to do a lot of sightseeing on foot! I felt very safe too. I had very good experience in Moscow and in the Home from Home hostel. Ochen korosho spasiba.

Disliked: I cannot really think of anything.

57.1%
Atmosphere - 40% Staff - 60% Facilities - 60% Safety - 40%
Location - 100% Cleanliness - 40% Value - 60%

Customer review

Alone

City break

22 December 2010 Customer would recommend this property

Liked: the location in the heart of Moscow is great

Disliked: the problem with doublebookings reported by former travellers has not been solved


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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