Reviews of Steps House

Patio Das Escadas Monte Judeus, N.5, Porto, Portugal 4050-241 PORTO

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89.8%

163 out of 175 HostelBookers customers said that they would recommend 'Steps House'

Atmosphere
85.6%
Location
80.0%
Facilities
90.4%
Cleanliness
94.4%
Staff
85.6%
Value
96.8%
Safety
96.0%

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94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Md. Shewan-Ul-Alam

With friends / other travellers

City break
Sightseeing & culture

30 January 2012 Md. would recommend this property

Liked: Everything was great there.

Disliked: It was a bit hard to locate the property.

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

City break
Sightseeing & culture

07 January 2012 Customer would recommend this property

Liked: Beautiful.

Disliked: Nothing.

85.7%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 80%
Location - 100% Cleanliness - 80% Value - 100%

Customer review

Alone

Backpacking / gap year

02 January 2012 Customer would recommend this property

Liked: clean and good location

Disliked: need to pay 2 euro for deposit box

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Events / festivals

19 December 2011 Customer would recommend this property

Liked: Very new building

Disliked: Location

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Backpacking / gap year
Relaxation/spa

19 December 2011 Customer would recommend this property

Liked: Good facilities , the room is very clean . Kitchen an bathroom is very clean too

Disliked: It's quite hard to find the hostel

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Candace Merritt

With my spouse / partner

City break
Romantic getaway
Sightseeing & culture

13 December 2011 Candace would recommend this property

Liked: Loved the location and the service was great. Would highly reccomend the Apartment :)

Disliked: nothing :)

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Muhammet Ali ASLAN

With friends / other travellers

Sightseeing & culture

10 December 2011 Muhammet Ali would recommend this property

Liked: good

Disliked: nothg

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Petra Krenkova

With my spouse / partner

Romantic getaway
Sightseeing & culture

05 October 2011 Petra would recommend this property

Liked: Very nice hostel, beautiful situated

Disliked: Faint odor in the room

77.1%
Atmosphere - 60% Staff - 60% Facilities - 60% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

26 September 2011 Customer would recommend this property

Liked: It was easy to use as a home base to get to all other attractions. Clean, quiet atmosphere, definitely worth checking out if you just want a good nights rest.

Disliked: The noise seemed to echo throughout the building. 2 bathrooms would of been hard to manage if they were full, I think. The staff are always in the lounge room which gave the atmosphere of someone babysitting us. They gave me a key lock code, but the second day they changed it and didn't inform me, luckily I got home before they left at night or who knows if one of the guests would of heard me knocking.

80.0%
Atmosphere - 40% Staff - 40% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year
Sightseeing & culture
Sports, adventure or outdoor activities

09 September 2011 Customer would recommend this property

Liked: brand new and clean,away from main roads.breakfast is very good and not limited

Disliked: no athmosphere at allin the hostel,in a city that is boring too,where every terrasse -bar is closed well before night fall.this will help you hitting the road to elswhere.

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Fitere Jerome

Alone

Backpacking / gap year

31 August 2011 Fitere would recommend this property

Liked: Filipa is very helpful and does his max to please, other girls too; nice hostel new and beautiful, well located in poetic area, much better than others for same price

Disliked: just one and only detail : i regret that the printer cannot be connected with internet, i could not print the plane reservation boarding pass, which is now requested by low cost agencies Ryanair, it has costed me 40 € to have it in the Airport

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Stana Miric

Alone

Backpacking / gap year

18 August 2011 Stana would recommend this property

Liked: clean, nice location, nice stuff

Disliked: nothing

80.0%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

With friends / other travellers

Backpacking / gap year
Partying / nightlife
Shopping
Sightseeing & culture

15 August 2011 Customer would recommend this property

Liked: clean all around, good coffee maker!

Disliked: hard to find, not so close to nightlife

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Lorena Maciel Leite

With friends / other travellers

Backpacking / gap year

13 August 2011 Lorena Maciel would recommend this property

Liked: big and clean bathroom.

Disliked: nothing really

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

06 August 2011 Customer would recommend this property

Liked: the kitchen was really great

Disliked: the bed are 1.90m!!! so bad, if you are a tall guy

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ingrid BOINET

With friends / other travellers

Beach / sunbathing
City break
Partying / nightlife
Sightseeing & culture

05 August 2011 Ingrid would recommend this property

Liked: This backpackers hostel is really comfortable, and the staff of Steps House makes you feel at home. A special thank you to Alexandra for her kindness, her constant cheerfullness and her useful tips. To put it in a nutshell, this backpackers has a very good quality/ price ratio.

Disliked: I do not have any comment to make .

91.4%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Pieter Kieviet

With friends / other travellers

City break

03 August 2011 Pieter would recommend this property

Liked: The staff is very very friendly, it was clean. It was a small guesthouse so it felt like being at home!

Disliked: None... really perfect!!!!!

97.1%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Anete Goldmane

With friends / other travellers

Sightseeing & culture

28 July 2011 Anete would recommend this property

Liked: Very cosy, pleasant stuff, good bathroom. Felt like home.

Disliked: Room a little too small

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Backpacking / gap year

27 July 2011 Customer would recommend this property

Liked: Awesome hostel, felt like home!! Alia and Alex were SO friendly and told me all the places to visit. I loved every minute of my stay here! Brand new facilities, big bathroom which was great. Can not recommend this hostel highly enough!!!

Disliked: Nothing!!

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

19 July 2011 Customer would recommend this property

Liked: everything

Disliked: nothing

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Business / conference
City break

12 July 2011 Customer would recommend this property

Liked: I liked all

Disliked: All was good

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With friends / other travellers

Family Holiday
Sightseeing & culture
Sports, adventure or outdoor activities

05 July 2011 Customer would recommend this property

Liked: Staff knew me by first name by the time I left. Kitchen facilities were top-notch, the whole hostel was really modern with an excellent common room. Located within 5 minutes walking of the Riviera. Number of guests was not so large that the place was crowded.

Disliked: We followed all of the walking instructions through town before seeing at the bottom that they had included which bus to take to shorten the walk to 5 minutes. Our fault, but putting that at the top would be more convenient. They were also out of city maps for our entire stay.

71.4%
Atmosphere - 60% Staff - 60% Facilities - 80% Safety - 80%
Location - 80% Cleanliness - 40% Value - 100%

Stefanie Kosuch

Alone

City break

05 July 2011 Stefanie would recommend this property

Liked: The hostel is quite new, the kitchen very well equipped, the beds are good, the internet connection runs fine and the breakfast with fresh rolls and freshly grounded and brewed coffee makes a good start in the day. The location is also good, if you are not coming by personal car (be however prepared to mount some steps).

Disliked: There are a lot of small things that are negligible on their own but some up to a less enjoyable stay: There were not enough lockers as some of them were broken (however, I asked and could have left my laptop with the staff, if a locker would not have been freed just in time). There are no individual lights at the beds which means that whoever wants to read or comes home late needs to brighten the whole room. The door at the upper room does not close well, so it is either left open or closed quite loudly... The bathrooms are both bathrooms and toilets. So whenever there is some water on the floor and the next guest is coming in with its shoes, the floor is immediately dirty. Instead of watching TV or surfing on the internet all day long I'd recommend the staff to have a look at the bathrooms more often. Or to leave something at the disposal of the guest, to wipe up the water. Btw: would be better to put a sign also on the inside of the bathroom asking the guest to leave the room as found...

91.4%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

04 July 2011 Customer would recommend this property

Liked: Excellent kitchen - only thing missing is a toaster (hint, hint!) Quiet area, good beds. Big bathrooms. Good common area to hang out at. One computer with internet access to share for the hostel - not a problem for us as it was not overly crowded while there and everyone was fair in taking turns. The guy who works there (can't remember his name :[ ) was very helpful and friendly. Clean place.

Disliked: Practice on your stairmaster before going because it is up a lot of steps, just as the name indicates! The female with the reddish-brown hair that worked there kind of ignored us as we waited at the door to be let in for about 5 min. She was too busy with her friends to walk down and let us in I guess. She had a few friends there and they took up a lot of the kitchen cooking while we, the actual guests, were trying to cook. There was an extreme lack of water while we were there - as in not even enough to brush our teeth - but that was supposedly because the city was working on the waterline.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

Alone

Business / conference

03 July 2011 Customer would recommend this property

Liked: really luxury and well equiped hostel, relaxed, informed, and friendly staff

Disliked: it's really not fit for people who don't like to or cant walk long distances up and downhill and stairs


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Customer feedback

94% of 201,155 customers would recommend HostelBookers to a friend.

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