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Reviews of Residencial Santa Clara Guest House

Guesthouse | Rua Da Alegria 313, Porto, Portugal 4000-044

83.5% Overall Rating

45 out of 49 customers would recommend this property

Recent review (19/04/2013)

Elena-Ruxandra Cojocaru thinks…

"The location of this hostel is great, right in the city centre, in walking distance of nearly everything worth seeing (Porto is a lovely city!!!). It wasn't expensive, it was clean, the bathroom came…"

Read all Residencial Santa Clara Guest House reviews

Facilities

  • Air Conditioning
  • Bar
  • Credit cards accepted
  • Car Parking
  • Lounge area
  • Internet / Wi-Fi
  • 24 hour reception
  • Safety deposit
  • 24 hour hot showers
  • Tours/Travel Desk
  • Laundry service
  • Elevator / lift(s)
  • Internet access in public areas
  • Television room

Purchasable Extras

  • Breakfast USD 4.69

What's Included

  • Linen
  • Towel

Important Information

Please note that all rates are not refundable which means we will charge full amount after the booking is made.

Group booking?

Group of 15 or more traveling to Porto?

Contact us directly

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83.5%

Overall Rating

45 out of 49 HostelBookers customers said that they would recommend 'Residencial Santa Clara Guest House'

Atmosphere
76.8%
Location
85.6%
Facilities
72.8%
Cleanliness
86.4%
Staff
91.2%
Value
88.0%
Safety
84.0%
Refine your results Showing 24 of 47 reviews
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97.1%
Atmosphere - 100% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Ambroz Brezovsek

With friends / other travellers

Backpacking / gap year
City break

30 July 2014 Ambroz would recommend this property

Liked: Great location, nice room, kind staff

Disliked: /

60.0%
Atmosphere - 60% Staff - 60% Facilities - 20% Safety - 60%
Location - 60% Cleanliness - 100% Value - 60%

Customer review

With my spouse / partner

Family Holiday

03 July 2013 Customer would recommend this property

Liked: ---

Disliked: Men wilde het restantbedrag niet per creditcard afrekenen, liet ons ook meer betalen (ws ivm ontbijt), maar wij konden pas vanaf 08 00 ontbijten en wilden al eerder vertrekken. Er vond geen restitutie plaats.

91.4%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Elena-Ruxandra Cojocaru

With friends / other travellers

Sightseeing & culture

19 April 2013 Elena-Ruxandra would recommend this property

Liked: The location of this hostel is great, right in the city centre, in walking distance of nearly everything worth seeing (Porto is a lovely city!!!). It wasn't expensive, it was clean, the bathroom came equiped with towls, soap, champoo, clean glasses and the staff was nice. A good thing about it in general is that It's very quiet during the night so you can have a good rest if you're tired, also it's secure enough without having a curfue which would limit your acces. I was happy with my choice.

Disliked: The building is old, somewhat renovated, but still some of the rooms are noticeably old and I ended up in one of those. It was otherwise fine, but the plastic bathroom door stressed me out because I thought it would break every time I closed it.

85.7%
Atmosphere - 80% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sightseeing & culture

18 March 2013 Customer would recommend this property

Liked: free wifi, air cond., new refurbishment

Disliked: difficult parking

94.3%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Alex Soh

With friends / other travellers

Sightseeing & culture

08 January 2013 Alex would recommend this property

Liked: Really good value for money. Located just 10 minutes walk to attractions. Good heating as well! They tidy up the room and change towels daily, something I didn't expect to get at the price I'm paying.

Disliked: Alex left no negative feedback.

42.9%
Atmosphere - 20% Staff - 60% Facilities - 40% Safety - 40%
Location - 60% Cleanliness - 40% Value - 40%

Customer review

With my spouse / partner

City break

14 October 2011

Liked: Decent Location

Disliked: Not all rooms are up to scratch with the ones in the photos, shower broken, cleanliness not great. No atmosphere

82.9%
Atmosphere - 60% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Family Holiday

17 August 2011 Customer would recommend this property

Liked: The staff was very friendly and helpful. The rooms were comfortable and well equipped. Although not extremely close to riverfront, the hotel is a pleasant walk away from city centre. Breakfast was included and was a good value.

Disliked: Not exactly a dislike but the hotel has that "Grandparents' house smell" (mothballs/old furniture).

80.0%
Atmosphere - 60% Staff - 100% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Veronica Karlsson

With my spouse / partner

Sightseeing & culture

04 August 2011 Veronica would recommend this property

Liked: Good price and helpfull staff (but you pay in the end for every restaurant booking they help you with, just so you know).

Disliked: They don't have carparking and aircondition even if they say on HostelBookers that they do! The house was nice and not that warm anyway but we choose them because they had aircondition so a bit disappointed.

97.1%
Atmosphere - 80% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Backpacking / gap year

31 July 2011 Customer would recommend this property

Liked: Clean place, value for money. Very helpful staff. Centraly located.

Disliked: Nothing.

82.9%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 80%
Location - 60% Cleanliness - 100% Value - 80%

Customer review

Alone

Sightseeing & culture

18 July 2011 Customer would recommend this property

Liked: staff were very friendly and helpful

Disliked: not the best location (very dark and quiet around the area at night). a little bit of a language barrier with one of the staff members as he did not speak english (but still very friendly and tried to communicate as best as he could).

77.1%
Atmosphere - 60% Staff - 80% Facilities - 60% Safety - 80%
Location - 80% Cleanliness - 80% Value - 100%

Customer review

With friends / other travellers

Sightseeing & culture

11 July 2011 Customer would recommend this property

Liked: The staff was very nice, the room very correct for the price and the hostel is close from the metro and some nice areas of Porto.

Disliked: The hotel was under some renovation which probably made it look a bit run down but it's temporary.

94.3%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Konstanty Pilecki

Alone

Backpacking / gap year
Sightseeing & culture

02 July 2011 Konstanty would recommend this property

Liked: Available terrace.

Disliked: Repairs (temporary)

91.4%
Atmosphere - 80% Staff - 100% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

Alone

Sightseeing & culture

03 June 2011 Customer would recommend this property

Liked: Excellent place ! Super friendly, clean, some rooms have terraces with very good views over the city. WiFi works. This place is hard to beat in terms of value for money, I'd say.

Disliked: nothing

77.1%
Atmosphere - 60% Staff - 80% Facilities - 80% Safety - 100%
Location - 80% Cleanliness - 80% Value - 60%

yigit senyuz

With friends / other travellers

Sightseeing & culture
Partying / nightlife

05 December 2010 yigit would recommend this property

Liked: private rooms are good deal at this 2 star hotel...

Disliked: our room was kinda cold and the hotel is family-run, thereofre they r not offering proffesional service. They try to help on everything but unfornunately speak barely english...

82.9%
Atmosphere - 60% Staff - 60% Facilities - 100% Safety - 100%
Location - 80% Cleanliness - 100% Value - 80%

Italo Francisco Ferrara

With friends / other travellers

Backpacking / gap year
Partying / nightlife

15 November 2010 Italo would recommend this property

Liked: A confortable and quiet place to stay, friendly staff, we recieved a better room than we had reserved. Big beds, very clean, very good location, quick walk to metro and quick walk to town center, It has elevator.

Disliked: Breakfast is limited, possibly too quiet (not for young travellers looking for partying).

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

With my spouse / partner

Sports, adventure or outdoor activities

17 October 2010 Customer would recommend this property

Liked: it had a style, really nice. old building, nice furniture and so one.

Disliked: nothing especially. i really enjoyed it.

77.1%
Atmosphere - 80% Staff - 80% Facilities - 100% Safety - 100%
Location - 60% Cleanliness - 80% Value - 40%

Customer review

Alone

Sports, adventure or outdoor activities
Backpacking / gap year
Sightseeing & culture

26 September 2010

Liked: has a lift, controling of people coming inside [bell door], silence

Disliked: smell

88.6%
Atmosphere - 80% Staff - 80% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 80%

Joo Hui Low

With friends / other travellers

Backpacking / gap year

25 September 2010 Joo Hui would recommend this property

Liked: nice clean big room. near the supermarket.

Disliked: bed was a little too small and receptionist did not have a good command of english.

65.7%
Atmosphere - 60% Staff - 20% Facilities - 100% Safety - 60%
Location - 60% Cleanliness - 80% Value - 80%

valentina candela

With my spouse / partner

04 September 2010 valentina would recommend this property

Liked: The room was quite big with a sofa and chair as well.it look like at home!The bathroom was large and clean.It is quite close to the Rua S.Catarina and metro station.

Disliked: This is not really a place where you can meet people.it semeed We were the only customers there. As a residencial whereby family direction, It was a bit disorganized.

68.6%
Atmosphere - 60% Staff - 40% Facilities - 60% Safety - 80%
Location - 100% Cleanliness - 80% Value - 60%

Valeria Suhl

With friends / other travellers

Backpacking / gap year
Beach / sunbathing
City break
Sightseeing & culture

01 July 2010 Valeria would recommend this property

Liked: near the centre, cheap

Disliked: staff did not speak any english, only portuguese and communication was difficult therefore

100.0%
Atmosphere - 100% Staff - 100% Facilities - 100% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

01 April 2010 Customer would recommend this property

Liked: great location that helps in guiding the city, safe area and high standard for low price

Disliked: Customer left no negative feedback.

91.4%
Atmosphere - 100% Staff - 100% Facilities - 60% Safety - 100%
Location - 80% Cleanliness - 100% Value - 100%

Customer review

08 March 2010 Customer would recommend this property

Liked: Comfortable and spacious rooms for a very reasonable price. Right near Bolhao metro station and major bus routes, as well as two main shoping centres and Rua de Santa Catarina, which is a main shopping road. About 20 minutes walking distace from Ribeira - the historic area of Porto. If in doubt, staff are always willing to point you in the right direction.

Disliked: Customer left no negative feedback.

54.3%
Atmosphere - 20% Staff - 20% Facilities - 60% Safety - 100%
Location - 40% Cleanliness - 80% Value - 60%

Cristina Gherasimov

21 February 2010

Liked: it is definitely a place to sleep only. you have no fun no interaction. the staff is totally anti-english :(. so you cannot receive no useful info no orientations. this place seems rather to be a cheep cheep hotel than a youth hostel. the room was very cold. nevertheless it was hot water in the tap so it was enough to shower, but only for one person. the location is 15 min uphill walk from main railway station.

Disliked: Cristina left no negative feedback.

91.4%
Atmosphere - 100% Staff - 60% Facilities - 80% Safety - 100%
Location - 100% Cleanliness - 100% Value - 100%

Customer review

03 February 2009 Customer would recommend this property

Liked: big rooms and bathrooms, cleanliness

Disliked: Customer left no negative feedback.


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